Her ÅŸey reCONNECT ile ilgili
Okuyun, izleyin, dinleyin ve öğrenin. Yardım etmek için buradayız!
Bize bir soru sorun
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Aradığınız bilgiyi bilgi tabanımızda bulamadıysanız, sorunuzu şu adrese e-posta ile gönderin:
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RECONNECT nedir...?
reCONNECT, müşterilerin POD'ları, maliyet ekleme isteklerini ve faturaları yönetmeleri için bir platformdur.
Ayrıca, operatörlerinizin CONNECT'i nasıl kullandığını yönetmek için bir yerdir.
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CONNECT'in ikizi.
reCONNECT, Events self servis felsefesi etrafında tasarlanmıştır, önlem alınması gerektiğinde bildirimler ve Gösterge Tablonuz aracılığıyla sizi güncellemek. Örneğin, yeni bir fatura yüklendi veya talep edilen POD iade edildi.
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Taşıyıcı CONNECT'i etkilediğinden, ilgilenmeniz gereken olaylar Kontrol Panelinizde anında güncellenir.
reCONNECT aynı zamanda bir çoklu hesap uygulaması, birden fazla giriş detayına ihtiyaç duymadan farklı hesapları yönetmenize izin verir.
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reCONNECT'i kullanmaya baÅŸlama.
reCONNECT'e erişmek için Bölüm Yöneticinizden erişim isteyin ve bir Süper Kullanıcı sizi davet edecektir.
Davet sürecini takip edin ve sizi davet eden Hesaba erişim verilecektir.
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As an administrator, its everything important to you in one place...
reCONNECT is a central point to control
POD's
Cost addition approval
Invoices approval
Invoice batches
Reports
Providing full control and visibility to manage costs.
The 3t Event Carrier Integration Store provides a list of all the carriers that we have direct integrations with from FedEx to Schenker.
They include parcel integrations through to Freight integrations.
Each integration can have different services.
For example DHL will provide rating, labelling, electronic manifesting, address vailidation, commercial invoice documentation and LIVE tracking...
Freight integrations might include electronic manifests and BOL
The Store will tell you what to expact from each integration.
In the section below it describes how to use the Store.
To add a new question go to app settings and press "Manage Questions" button.
We provide out of the box:
1. A rating service, set against your agreed rates
2. A labelling service for carrier validated, approved labels
3. An address validation service. Domestic and international.
4. Tracking service
Additional services:
1. Shipping insurance
2. Returns label service
Event is not carrier specific.
It provides all the benifits of the carriers own features but with none of the exclusivity.
You can setup multiple carriers, covering the same or different areas and tell Event to select the cheapest carrier and service, or the quickest carrier and service for a consignment.
It is also not 'sizest'! Because we cover groupage and full load, Event will look at all options to source the best carrier / service for a consignment. That means just because it looks like a parcel dosen't mean a groupage servive ise'nt cheaper and faster.
'Just because it always has' is a great rule to start breaking....
Congratulations!
You can follow the 'How to configure KIOSK'
Decide on the PC you want to add the actual KIOSK to, the one that drivers / gatehouse will use.
Login to your Event account
Select the KIOSK tile on your HOME page in Event.
This will open up the configuration view for KIOSK
Select the Download menu item
KIOSK will download on this PC (you may need IT assistance in permissions for ADMIN at this point)
Follow the on screen downloader for KIOSK until it successfully downloads
Log out of Event
Find the Kiosk application on the PC
Click open
You will see the below and the KIOSK will be automatically linked to your DOCK and ready to use.
Any questions please contact: service.desk@3t-europe.com
Event itself is the platform onto which you can add different products or processes to create a virtual logistics ecosystem. A virtual Bay Management application to enforce process to control your inbound and outbound movements.
Specific products will interact with others so as you add them Event will create the connections automatically.
So imagine adding applications to your smartphone. As you add them, these applications ask to use certain services the phone itself holds, e.g. location services etc.
We call this your virtual Event environment.
We provide out of the box:
1. A rating service, set against your agreed rates
2. A labelling service for carrier validated, approved labels
3. An address validation service. Domestic and international.
4. Tracking service
Additional services:
1. Shipping insurance
2. Returns label service
As soon as you have selected to take on a DOCK subscription you will automatically be taken through the setup wizard.
By the end of the wizard you will have created or added DOCK to your Account and have a LIVE, fully functional, virtual representation of your warehouse bays and processes.
No. Updating rates on a rate card will not remove routes.
We provide out of the box:
1. A rating service, set against your agreed rates
2. A labelling service for carrier validated, approved labels
3. An address validation service. Domestic and international.
4. Tracking service
Additional services:
1. Shipping insurance
2. Returns label service
We provide out of the box:
1. A rating service, set against your agreed rates
2. A labelling service for carrier validated, approved labels
3. An address validation service. Domestic and international.
4. Tracking service
Additional services:
1. Shipping insurance
2. Returns label service
From collection to invoice, CONNECT is your all in one application to get work smarter.
It is simply a carrier portal that provides consolidated information from all the 3T accounts a carrier works for in one place.
It brings together plan confirmation, POD upload and cost management and invoicing.
CONNECT is a web based application and can be accessed from:
www.3t-event.com
Everything in one place.
No. Updating rates on a rate card will not remove routes.
We provide out of the box:
1. A rating service, set against your agreed rates
2. A labelling service for carrier validated, approved labels
3. An address validation service. Domestic and international.
4. Tracking service
Additional services:
1. Shipping insurance
2. Returns label service
We provide out of the box:
1. A rating service, set against your agreed rates
2. A labelling service for carrier validated, approved labels
3. An address validation service. Domestic and international.
4. Tracking service
Additional services:
1. Shipping insurance
2. Returns label service
It is everything that is important to you in Event Account management.
It is your Event Account, your Carriers, your Locations.
It is your companies presence on Event.
It is how you setup manage your Account.
Enter your answer here
To add a new question go to app settings and press "Manage Questions" button.
Each time a new rate card is imported, all old rates are removed.
This will impact any routes in ACTIVE status.
These Routes will be removed and placed into UNPLANNED ready for re-allocation.
This does not effect PUBLISHED routes.
You can add INFORM to your Account from:
www.3t-event.com/inform
You must be the Account owner
Each time a new rate card is imported, all old rates are removed.
This will impact any routes in ACTIVE status.
These Routes will be removed and placed into UNPLANNED ready for re-allocation.
This does not effect PUBLISHED routes.
We provide out of the box:
1. A rating service, set against your agreed rates
2. A labelling service for carrier validated, approved labels
3. An address validation service. Domestic and international.
4. Tracking service
Additional services:
1. Shipping insurance
2. Returns label service
We provide out of the box:
1. A rating service, set against your agreed rates
2. A labelling service for carrier validated, approved labels
3. An address validation service. Domestic and international.
4. Tracking service
Additional services:
1. Shipping insurance
2. Returns label service
The Create Order product can be customised to only show the fields and inputs that are important to your process.
Customisation can only be actioned by an Advanced user.
To customise, simply open Create Order and click on the '...' 3 dots in the top right hand side of the screen. See below.
There is a tutorial in the below section to guide you through your 1st customisation.
You can logout of Event from the menu, by clicking in the top left corner of Event or by clicking on your profile and logout from the drop down.
Yes! To add a picture follow these simple steps:
Enter App Settings
Click the "Manage Questions" button
Click on the question you would like to attach a picture to
When editing your answer, click on the picture icon and then add an image from your library
Enter your answer here
This is dependant on the number of lines in the spreadsheet.
First you will see a success or failure for the rate card format.
Next you will get a notification of a successful or failed vaildation of the data in the rate card.
10 - 15 mins from that notification the rate card will be available to use
We have a LIVE electronic manifest that is sent to UPS each time you request a label, containing all the information they require about your delivery.
There is no need to send them any paperwork.
Note: You will still need to booking the collection through.
This is dependant on the number of lines in the spreadsheet.
First you will see a success or failure for the rate card format.
Next you will get a notification of a successful or failed vaildation of the data in the rate card.
10 - 15 mins from that notification the rate card will be available to use
Enter your answer here
Each carrier requires a specific set of information. Some simply an account number and login details where as other want the whole kitchen sink...!
As long as you have the carrier activation documentation you will have been given by them when you setup your account with them, it will all be in there.
The carrier integration page will tell you the exact information to ask your UPS contact for.
Event VITALS controls most of the way Event works for you. If its incorrect here, its incorrect for your operation!
So its vital that the information is added in full and correct.
When you purchased KIOSK and logged back in again we automatically added KIOSK to your Account. KIOSK has been designed to look for a DOCK presence and if it finds one will connect to it.
Enter your answer here
No, you can view all deliveries through INFORM.
To get LIVE tracking you will need to be using carriers that have that ability or are using our INCAB product.
We have a LIVE electronic manifest that is sent to UPS each time you request a label, containing all the information they require about your delivery.
There is no need to send them any paperwork.
Note: You will still need to booking the collection through.
To start with you will need an account with DPD.
3T do not provide a DPD account unless you are using our managed transport service rather than solely the TMS.
Each carrier requires a specific set of information. Some simply an account number and login details where as other want the whole kitchen sink...!
As long as you have the carrier activation documentation you will have been given by them when you setup your account with them, it will all be in there.
The carrier integration page will tell you the exact information to ask your UPS contact for.
All you need is the full name of the account owner and your company name.
The account is free and gives you access to our comprehensive and ever growing list of carriers.
Once signed up you need a vaild account for the carrier you want to use. You will need to set this up through the carriers own website.
They will provide you with an account and its these details you will need to add into Event
see the help section below to guide you through setup in Event.
Check your import file against the vaildation requirements.
We can only validate against incorrect formatting. For example, a delivery type should be 2 or 4. If you add 2 but mean 4 we will pass validation but rates will not show. If you add 3 you will get a failed validation notification.
Usually it will be incorrect banding
Make sure you have removed any whitespace.
You can invite as many as you want. There is not limit. Simply use the invite user function.
The only way to add users to your Event Account is to use the 'Invite users' function.
Click on your profile in the top right corner
Select 'Invite a new user' from the dropdown
The 'Invite new user' function will show (see image on the right)
You can select the product to invite the user to. A user can be invited to several products at once
You can add their e-mail address
You can add additional users e-mail addresses. This function lets you invite multiple users at once to the same applications
Select 'Invite' to send your invites.
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These 'new' users will immediately receive e-mail notifications and instructions on how to join you in Event.
Recommended Browsers
3T Logistics recognizes the diverse Operating Systems, Devices, and Internet browsers our customers are using. While we want every customer to have the best possible experience, we recognize that it is impossible to develop applications that work identically, efficiently, and effectively with all browsers and versions. We also recognize that testing on every browser version and device combination is no longer possible as many new browser versions are deployed on aggressive weekly or bi-weekly schedules.
3T Logistics currently supports the following Web Browsers:
Chrome
General Workstation Requirements
1024x768 resolution or higher is required for the core products
Minimum hardware requirements: Dual Core 1.6GHz or faster with RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
Event does not support beta versions of Operating Systems or Web Browsers.
Label printer recommendation: Zebra GK420t / ZT410 or similar.
Label size 6x4
All system requirements are subject to change based on product version.
If you are using Direct-to-print labelling you will be required to have Adobe Acrobat Reader installed.
Internect connection
The better the internet connection you have the better the speed. This becomes more important depending on the services you are using.
For example: we use a LIVE service to generate rates and labels for our parcel application. A slow connection will mean the time you wait for a label to print could be 5 seconds or it could be 10 seconds.
We test with a 70mbps download speed. We generate labels from a carrier in 6 seconds.
Event is not carrier specific.
It provides all the benifits of the carriers own features but with none of the exclusivity.
You can setup multiple carriers, covering the same or different areas and tell Event to select the cheapest carrier and service, or the quickest carrier and service for a consignment.
It is also not 'sizest'! Because we cover groupage and full load, Event will look at all options to source the best carrier / service for a consignment. That means just because it looks like a parcel dosen't mean a groupage servive ise'nt cheaper and faster.
'Just because it always has' is a great rule to start breaking....
Check your import file against the vaildation requirements.
We can only validate against incorrect formatting. For example, a delivery type should be 2 or 4. If you add 2 but mean 4 we will pass validation but rates will not show. If you add 3 you will get a failed validation notification.
Usually it will be incorrect banding
Make sure you have removed any whitespace.
Enter your answer here
Enter your answer here
To start with you will need an account with DPD.
3T do not provide a DPD account unless you are using our managed transport service rather than solely the TMS.
The owner of each Event Account is by default given a Vitals subscription, providing access to Account, Carriers and Locations functionality.
The owner, having an Advanced subscription, can invite new users to their account and then increase their Standard subscriptions to included VITALS.
Please remember that with great power comes great responsibility...
This is your Kung fu and it is strong!
DPD UK do not provide a 'rate card' service. They only provide the service types.
You will need to complete our rate card template and pass to us to update for you.
Please forward to the 3t Support Desk
service.desk@3t-europe.com
You can access the template and example in the section below.
'DPD Parcel template'
It shows you how to complete the template and is already completed using the standar DPD rate card structure to help.
Yes! Users can add video from YouTube or Vimeo with ease:
Enter App Settings
Click the "Manage Questions" button
Click on the question you would like to attach a video to
When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
That's it! A thumbnail of your video will appear in answer text box
Event has an assistant built in. Use the '?' at the top right of each screen to get a short 'tour' of each screen. Also keep a look out for the blue circles with a '?' in the middle, found next to some of the input fields. These tooltips provide information to explain what they mean. Lastly from the Event menu you can get to the Event Learning Centre
Enter your answer here
If you were invited to Event then you will have a Standard subscription.
To view VITALS you will need to be increased to an Advanced subscription of given the module by the Event Account owner.
We are not able to action this for you...
INFORM is built for you to be able to monitor all your deliveries in one place. It requires an Event account and a username and password.
We create 'Track My Delivery' for your customers. No login, they just need a tracking or reference number.
All you need is the full name of the account owner and your company name.
The account is free and gives you access to our comprehensive and ever growing list of carriers.
Once signed up you need a vaild account for the carrier you want to use. You will need to set this up through the carriers own website.
They will provide you with an account and its these details you will need to add into Event
see the help section below to guide you through setup in Event.
No, any routes in PUBLISHED / APPROVED status will be unaffected.
Any routes in ACTIVE status will be updated immediately.
If a routes status is updated from PUBLISHED to ACTIVE the route is recosted and will then be updated.
Check you have access to download on the PC your are using.
Check the PC has the correct requirements for running KIOSK.
Check you have access to the correct ports.
Checkout the 'KIOSK download help' question.
Contact: service.desk@3t-europe.com
UPS do provide a multi consignment service for consolidation.
They will provide a unique tracking reference for each package and so for a single multi consignment delivery you will have multiple tracking ID's.
We have a LIVE electronic manifest that is sent to DHL each time you request a label, containing all the information they require about your delivery.
There is no need to send them any paperwork.
Note: You will still need to booking the collection through.
TNT receive an electronic manifest each time a label is requested.
They can be given the Event Manifest report when they arrive to collect.
You will need to provide a delivery note, customs documentation, commercail invoices etc
CONNECT works as a process flow from accepting a job through to invoicing the job.
At each step in the journey of the Route the CONNECT assistant will tell you what needs to be done.
From 'you need to accept the Route and choose a collection time' to 'you have an invoice to upload'.
As you complete each action the next one becomes available.
For example, you cannot action a Route cost until you have confirmed delivery.
We have a LIVE electronic manifest that is sent to DHL each time you request a label, containing all the information they require about your delivery.
There is no need to send them any paperwork.
Note: You will still need to booking the collection through.
You can download products directly from our Event Products page.
Step by step guide, see below...
DPD UK do not provide a 'rate card' service. They only provide the service types.
You will need to complete our rate card template and pass to us to update for you.
Please forward to the 3t Support Desk
service.desk@3t-europe.com
You can access the template and example in the section below.
'DPD Parcel template'
It shows you how to complete the template and is already completed using the standar DPD rate card structure to help.
No, any routes in PUBLISHED / APPROVED status will be unaffected.
Any routes in ACTIVE status will be updated immediately.
If a routes status is updated from PUBLISHED to ACTIVE the route is recosted and will then be updated.
The integration account is an additional extra with the Event product. Creating the account allows the activation of all its functionality without you having to contact a support desk for sales person.
Enter your answer here
Do you want carriers to be able to add and edit reservations whenever they want to on your DOCK?
By default we allow this, it creates a dynamic environment true to operational theatre but in reality you might want to protect a day from any additions for changes unless you make them.
In this case you need to implement some business rules...
In DOCK Control click on the configuration action button (3 dots) on the upper far right.
The configuration view will open
Click on the menu item called 'Business Rules'
There will be 2 options.
Prevent a new reservation being added from a specific point
Prevent a current reservation from being edited from a specific point
To use either of the rules all you need to do is to add the number of hrs from 00:00 of the day you want to 'freeze' and click 'on'
So, as an example of how this rule works - consider its today.
You have a setting of 12 hrs as the business rule for stopping new reservations being added for the next day.
That means at midday today, no carrier can add a new reservation for anytime tomorrow.
The current time is 11:58
A carrier can add a new order for tomorrow
The current time is now 12:01
The carrier cannot add a new order for tomorrow.
By default if this rule is on a carrier can not add a new order for the current day.
note: this rule is not applicable to Account Admin users. They have the ability to add reservations as they wish.
UPS do provide a multi consignment service for consolidation.
They will provide a unique tracking reference for each package and so for a single multi consignment delivery you will have multiple tracking ID's.
TNT receive an electronic manifest each time a label is requested.
They can be given the Event Manifest report when they arrive to collect.
You will need to provide a delivery note, customs documentation, commercail invoices etc
No, they do not provide this service.
DPD use multi piece consolidation instead of multi consignment consolidation.
The HU reference shown on their label is used as the lead ref which is why it shows on both labels.
You will not see 1 of 2, 2 of 2 on their labels.
Instead each package going to the same place on the sameday will have its own tracking ID.
The KIOSK itself is the application that the arriving and departing drivers will use.
It is downloaded onto a PC rather than accessed directly from Event. As an owner of the product you can only configure the KIOSK screens from your PC.
You cannot access it from Event directly.
The integration account is an additional extra with the Event product. Creating the account allows the activation of all its functionality without you having to contact a support desk for sales person.
Event offers integrations with all the main parcel carriers through to couriers, groupage and general haluage carriers.
We are adding to our available integrations all the time.
You can of course but we provide all your deliveries, regardless of carrier in one place.
No need to login to multiple different portals, we will bring all tnat information to you.
Event is a platform that in itself does nothing until a user adds Applications to it. Applications from our Event store include DOCK, ROUTE, INFORM.
The Event platform controls permissions, new users, user profiles, Accounts...
When a user decides to invest in the platform they will be guided through the following process:
Select the product that you are interested in from the Event store on 3t-event.com.
This will take you to the Event access screen. We cannot login as you have no Event profile yet so you need to select the Create Event Profile.
Follow the instructions and create your Event profile.
Once successful as you are a new user implementing a new product you will be taken through the setup wizard immediately for that product.
During this process, if this is your 1st product you will need to create your companies Account profile.
Account creation is at individual site level. So if you have 2 sites in different parts of the country you need to create an Event profile separately for the 2nd site, following from point 1 above.
Once you have completed the setup wizard for the application you will be guided through Profile completion and some interactive training for your new Event HOME page.
If you want to add another application to your Event platform then you select the product from 3t-Event.com. Login to Event when asked and we will associate the new application to the account you previously created for you so there is no need to add any further Account information.
No, they do not provide this service.
DPD use multi piece consolidation instead of multi consignment consolidation.
The HU reference shown on their label is used as the lead ref which is why it shows on both labels.
You will not see 1 of 2, 2 of 2 on their labels.
Instead each package going to the same place on the sameday will have its own tracking ID.
You can add an incident to a reservation by clicking on the '3 vertical dots' in the top right corner of the booking slot and selecting 'Add incident' from the dropdown menu.
The incident blade will open to the left of the DOCK.
It will have the reservation number already populate.
You can select an idcident reason and use the free text field to add any further explainations.
If any attachments need to be added, they can also be added.
The reservation slot will now show an incident icon to make users aware that the reservation now has an incident status.
It is possible to clear the resrvation number from the incident in cases where you just want to add an incident thats not linked to a specific reservation. To do this simply click on the red cross to clear the reservation number.
DHL do provide a multi consignment service for consolidation.
They will provide 1 unique tracking reference for the complete consolidated delivery.
So you will only get 1 tracking ID per consolidation.
They basically create a virtual delivery box for the multi peices and put them all into this 1 big box and track just the box.
They will also provide rates savings based on an increasing number
CONNECT is a very visual tool.
There is a section to show the Route summary, the actions required for each Route and the Dashboard widgets that tell you the status of each main action.
See the tutorial below these questions for a more detailed tour....
The CONNECT screen will only show LIVE Routes.
These are defined as:
'Any Route that has been offered to you and not actioned through to on an invoice that has yet to be approved by the Customer'.
If you reject a Route offer we will remove immediately.
When an invoice you have uploaded gets approved we will immediately remove all associated Routes from the CONNECT view, so you only ever see Routes that mean something to you.
Use the '?' in the top right corner of the Home screen to take the 'Home page tour
Service Levels:
Ground
UPSStandard
UPSSaver
Express
ExpressPlus
Expedited
NextDayAir
NextDayAirSaver
NextDayAirEarlyAM
2ndDayAir
2ndDayAirAM
3DaySelect
Service Levels:
Ground
UPSStandard
UPSSaver
Express
ExpressPlus
Expedited
NextDayAir
NextDayAirSaver
NextDayAirEarlyAM
2ndDayAir
2ndDayAirAM
3DaySelect
DHL do provide a multi consignment service for consolidation.
They will provide 1 unique tracking reference for the complete consolidated delivery.
So you will only get 1 tracking ID per consolidation.
They basically create a virtual delivery box for the multi peices and put them all into this 1 big box and track just the box.
They will also provide rates savings based on an increasing number
If a rate card is new, the rates are imported and ready to use 10 - 15 minutes later.
If a rate card is being updated and there are already LIVE rates for the carrier, the current rates are deactivated immediately. The new rates will not be visible until they have been validated and imported.
Once complete, a delete process will remove all the deactivated rates from the database to keep it clean. We donot store histroical rates.
The menu for VITALS is a map showing 3 blue circles, one for each VITAL.
Select the one you want access to and it will open on the right hand side. The map will populate with all enteries associated to the VITALS selected.
You can also drop the VITALS filters down in the map view and select the VITALS and the search requirement at the same time.
For example, to search for a carrier called 'Acme Transport', select the filters to Carrier VITALS, then in the search box add Acme Transport. The carrier account will populate on the right hand side.
Enter your answer here
If a rate card is new, the rates are imported and ready to use 10 - 15 minutes later.
If a rate card is being updated and there are already LIVE rates for the carrier, the current rates are deactivated immediately. The new rates will not be visible until they have been validated and imported.
Once complete, a delete process will remove all the deactivated rates from the database to keep it clean. We donot store histroical rates.
Enter your answer here
Getting an Event account requires you to subscribe to at least 1 product from the Event store. You can select the product from here.
We provide, by default 1 bay. You can see this in the bay dropdown.
To add more bays you can either:
Select from the dropdown the actual number you need. This will update your virtual DOCK on the right side of the screen.
On the virtul DOCK on the right side of the screen, click on the blue '+' to add additional bays.
Once added you additional bays you can rename them by right clicking on a bay on your virtual DOCK on the right side of the screen and typing in the name you want.
If you want an additional carrier contact: Event Account Support
service.desk@3t-europe.com
Below is an example where a carrier has different rates for different zones in a postcode area.
They may have specifics for a postcode or maybe 1-20 and 21-99 are 2 different rates.
You will need to add in individually.
Event will then use the correct rate for the postcode.
If CV23 is the address it will use CV23 rate.
If CV5 it will use the CV rate.
DPD UK have no rate facility to call and so cannot provide your agreed rates when they show you your available services.
You will need to use the DPD rate card templete we have created to add your rates to Event.
See the section below on DPD UK.
First, you need to have a ADMIN or Advanced profile. If you do....
The only way to add users to your Event Account is to use the 'Invite users' function.
Click on your profile in the top right corner
Select 'Invite a new user' from the dropdown
The 'Invite new user' function will show (see image on the right)
You can select the product to invite the user to. A user can be invited to several products at once
You can add their e-mail address
You can add additional users e-mail addresses. This function lets you invite multiple users at once to the same applications
Select 'Invite' to send your invites.
​
These 'new' users will immediately receive e-mail notifications and instructions on how to join you in Event.
Each time some new joins, we will let you know...
Step by step guide, see below...
You will need to be an Advanced user or above to customise the product.
DPD UK have no rate facility to call and so cannot provide your agreed rates when they show you your available services.
You will need to use the DPD rate card templete we have created to add your rates to Event.
See the section below on DPD UK.
Yes, the licence you purchased is for multiple PC's.
You will need IT to help add to these or you can add to each one manually.
Enter your answer here
When you start to work for an Account, the Account admin will invite you to join.
The guide below explains what will happen.
We have full integrations with all the main parcel carriers, providing LIVE tracking. [DHL, FedEx, UPS, TNT, Hermes, Yodel, Royal Mail]
We also have over 200 integrations with the parcel providers in most countries including all the post officies.
We have devloped a smartphone app for carriers without their own tracking, integrated directly into INFORM. They just need a phone.
We are also adding new integrations all the time to our Carrier Store.
Event offers integrations with all the main parcel carriers through to couriers, groupage and general haluage carriers.
We are adding to our available integrations all the time.
Below is an example where a carrier has different rates for different zones in a postcode area.
They may have specifics for a postcode or maybe 1-20 and 21-99 are 2 different rates.
You will need to add in individually.
Event will then use the correct rate for the postcode.
If CV23 is the address it will use CV23 rate.
If CV5 it will use the CV rate.
Yes, in KIOSK - Configuration - General - Upload your company logo.
You can change this any time you want.
Login
Make sure your carriers have been added (if applicable).
Click on Create a Shipment in the left menu panel
Enter From / To address detail
Enter your Origin Postcode code and Destination Postcode:
Enter Item Details
You will need to enter the quantity, dimensions, weight, and value. If you have multiple shipments within one order that have different dimensions or weight, click Add another Item.
Select Origin and Destination Add-ons as needed
Enter Reference Numbers (not a necessary step but it is available for use)
Use the dropdown to select the any applicable reference ID’s. Selections include: Shippers Order (Invoice Number), Customer Order Number, Customer Reference Number, Purchase Order Number, Bill of Lading Number, Other
Enter corresponding value or data into the Number field.
Click the plus sign (+) to add another reference identifier (if needed)
View Rate Options
Click Continue to view rates on the next page. If no additional services are needed, the rates returned will be accurate
If any accessorials need to be added, click on the line for the carrier you would like to use. Your origin and destination service options will present below. By selecting an Add-on, the service and corresponding cost will be included in the quote presented on the right side of the page.
Enter Pickup and Delivery Information
Select the Pickup Date (this should be the first date the shipment is available)
Enter the pickup and delivery address details
Enter any important Delivery instructions (not required)
Click Continue to Review and Confirm your order
Review and Book
Click Book Shipment to automatically dispatch your shipment to ShipHawk. You should receive an order confirmation receipt shortly after. The Bill of Lading (BOL) and Labels will be available immediately.
For consideration:
Estimated transit time is displayed for each carrier. Transit days do not include the day of pick-up or weekend/holidays for calculation. Additional services may add days to your estimated transit time.
Service Levels:
BreakBulkEconomy
BreakBulkExpress
DomesticEconomySelect
DomesticExpress
DomesticExpress1030
DomesticExpress1200
EconomySelect
EconomySelectNonDoc
EuroPack
EuropackNonDoc
Express1030
Express1030NonDoc
Express1200NonDoc
Express1200
Express900
Express900NonDoc
ExpressEasy
ExpressEasyNonDoc
ExpressEnvelope
ExpressWorldwide
ExpressWorldwideB2C
ExpressWorldwideB2CNonDoc
ExpressWorldwideECX
ExpressWorldwideNonDoc
FreightWorldwide
GlobalmailBusiness
JetLine
JumboBox
LogisticsServices
SameDay
SecureLine
SprintLine
In reCONNECT, select the '% of POD's outstanding in total' widget.
This will open the reCONNECT POD view.
User the 'search' function to find a POD.
see below for the guide on 'how to find a POD'
Service Levels:
BreakBulkEconomy
BreakBulkExpress
DomesticEconomySelect
DomesticExpress
DomesticExpress1030
DomesticExpress1200
EconomySelect
EconomySelectNonDoc
EuroPack
EuropackNonDoc
Express1030
Express1030NonDoc
Express1200NonDoc
Express1200
Express900
Express900NonDoc
ExpressEasy
ExpressEasyNonDoc
ExpressEnvelope
ExpressWorldwide
ExpressWorldwideB2C
ExpressWorldwideB2CNonDoc
ExpressWorldwideECX
ExpressWorldwideNonDoc
FreightWorldwide
GlobalmailBusiness
JetLine
JumboBox
LogisticsServices
SameDay
SecureLine
SprintLine
You can activate notifications for each end customer separately.
A notification can be an email, an SMS for both.
There are 4 notifications:
1. Stock allocated
2. Carrier assigned
3. Out for delivery
4. Delivered
You can select the ones you prefer to send.
Event will trigger a notification to the carrier associated to the delivery. It will also update the carriers Dashboard with the request.
Your widget 'No. of requested POD's returned' will update at the bottom with the number of POD's reuested but not yet returned.
The simple answer is to add to the bottom of the rate card already imported and import again.
It is best to not do this during routing and scheduling activites.
You cannot allocate a carrier if they have no rate for the postcode.
Operationally, it can be adviseable to add postcodes not currently tendered for as '0'.
This will allow the carrier to be used without holding up the operation while new rates are imported.
These '0' rates will not be included in any automated routing and where manually allocated the cost can be added by the carrier in CONNECT.
Service Levels:
AirExpressInternationalAir
AirClassicInternationalAir
ParcelSunday
FreightParcelSunday
PalletSunday
PalletDpdClassic
ExpresspakDpdClassic
ExpresspakSunday
ParcelDpdClassic
ParcelDpdTwoDay
ParcelDpdNextDay
ParcelDpd12
ParcelDpd10
ParcelDpd10
ParcelReturnToShop
ParcelSaturday
ParcelSaturday12
ParcelSaturday10
ParcelSaturday10
ParcelSunday12
FreightParcelDpdClassic
FreightParcelSunday12
ExpresspakDpdNextDay
ExpresspakDpd12
ExpresspakDpd10
ExpresspakDpd10
ExpresspakSaturday
ExpresspakSaturday12
ExpresspakSaturday10
ExpresspakSaturday10
ExpresspakSunday12
PalletSunday12
PalletDpdTwoDay
PalletDpdNextDay
PalletDpd12
PalletDpd10
PalletSaturday
PalletSaturday12
PalletSaturday10
FreightParcelDpdTwoDay
FreightParcelDpdNextDay
FreightParcelDpd12
FreightParcelDpd10
FreightParcelSaturday
FreightParcelSaturday12
FreightParcelSaturday10
ParcelShipToShop
The simple answer is to add to the bottom of the rate card already imported and import again.
It is best to not do this during routing and scheduling activites.
You cannot allocate a carrier if they have no rate for the postcode.
Operationally, it can be adviseable to add postcodes not currently tendered for as '0'.
This will allow the carrier to be used without holding up the operation while new rates are imported.
These '0' rates will not be included in any automated routing and where manually allocated the cost can be added by the carrier in CONNECT.
Go to: VITALS - Carrier VITALS.
Search for the carrier you are interested in.
Click on 'Add carrier integration'.
Select the carrier you are interested in:
We will show you the information required. Simply ask your carrier account manager to provide.
Yes, we manage hazardous. We inform DHL. This will be dependant on your DHL account agreement and it being added to the order request.
The red stars represent fields that your advanced user has deemed 'required'. You cannot proceed until you have added a value.
Carriers can be added to your DOCK using the 'Invite carriers' function.
Click on the large blue '+' in the top right corner of the DOCK Control view.
The 'Invite new carrier' function will show (see image on the right)
You can add their e-mail address or select from the 'Event carrier list' to see if they are already registered.
Select 'Invite' to send your invite.
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The 'new' carrier will immediately receive an -mail notification and instructions on how to join you in Event. You will receive a notification once they have accepted.
Will will help by providing a predictive text function a you type in a carrier name. If they are in the Event Carrier pool they will show.
You can also select 'My Carriers' to view the Event Carrier Pool, search for a carrier and invite.
If the carrier you want is not available, select the blue '+' to invite a new carrier using an e-mail address. Once they have accepted we will automatically add them to 'My Carriers' and they will be ready for you to use.
The time it takes to generate a label through the Event Label service will be dependant on your internet speed.
Below are some examples of the times expected based on
In the above internet speed test the time you can expect it takes to return your label is 4 secs
20 labels requested through the Bulk Print service will take approximately1m 20s
In the above internet speed test the time you can expect it takes to return your label is 5 secs
20 labels requested through the Bulk Print service will take approximately 1m 40s
Tested using: https://broadbandtest.which.co.uk
You need to subscribe to each product one at a time.
For the 1st product you will add in your Account details to create your Event Account and then follow the setup wizard.
After that each additional product you subscribe to the Event assistant will recognise you from your login details and automatically add the product to your account, then you will folllow the wizard again to setup.
We recommend that you invite users to your Event environment once you have subscribed to all the products you need as you can invite users in bulk for multiple products rather then individually for each product.
Service Levels:
AirExpressInternationalAir
AirClassicInternationalAir
ParcelSunday
FreightParcelSunday
PalletSunday
PalletDpdClassic
ExpresspakDpdClassic
ExpresspakSunday
ParcelDpdClassic
ParcelDpdTwoDay
ParcelDpdNextDay
ParcelDpd12
ParcelDpd10
ParcelDpd10
ParcelReturnToShop
ParcelSaturday
ParcelSaturday12
ParcelSaturday10
ParcelSaturday10
ParcelSunday12
FreightParcelDpdClassic
FreightParcelSunday12
ExpresspakDpdNextDay
ExpresspakDpd12
ExpresspakDpd10
ExpresspakDpd10
ExpresspakSaturday
ExpresspakSaturday12
ExpresspakSaturday10
ExpresspakSaturday10
ExpresspakSunday12
PalletSunday12
PalletDpdTwoDay
PalletDpdNextDay
PalletDpd12
PalletDpd10
PalletSaturday
PalletSaturday12
PalletSaturday10
FreightParcelDpdTwoDay
FreightParcelDpdNextDay
FreightParcelDpd12
FreightParcelDpd10
FreightParcelSaturday
FreightParcelSaturday12
FreightParcelSaturday10
ParcelShipToShop
Enter your answer here
The Access All Code provides the holder with the ability to bypass the Kiosk requirements. Adding the number as a reservation will immediately open the barrier control (if one is being used).
We recommend that this number is changed regulary and is at least 4 digits long. You can use numbers and / or letters.
Yes, we manage hazardous. We inform DHL. This will be dependant on your DHL account agreement and it being added to the order request.
If you want an additional carrier contact: Event Account Support
service.desk@3t-europe.com
The carrier invite on the Account setup page lets you find or add carriers early in the process so they can be up and running by the end of it.
The setup process will take approximately 10 miniutes. By the end of that you will want to be able to use DOCK.
DOCK needs carriers, either to add reservations or to be allocated a reservation.
Adding them as early in the process as possible means they are very likely to be ready for you at the start...
DHL receive an electronic manifest each time a label is requested.
They can be given the Event Manifest report when they arrive to collect.
They always print 2 parts to their label. Attach the 1st label to the package and the 2nd label is your receipt.
You will need to provide a delivery note, customs documentation, commercail invoices etc
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Please contact service.desk@3t-europe.com
You need to setup a Parcel carrier account in Event.
1. Setup a free account in Carrier Vitals - Add New Parcel Carrier
2. Have a look at the carriers available for integration.
3. Setup an account with a parcel carrier of your choice through their website.
4. Select the carrier you have setup an account with and add those details to 'Add New Parcel Carrier'. We will take care of the rest.
5. Your new carrier integration will immeditely be available for you in Create Order.
DHL provides a Waybill for each label or multi peice label set.
Each shipment you despatch carries a waybill number, you will find this number at the top of the waybill along with the barcode (it is recommended that the sender's copy of the Waybill is kept on file until a delivery is made).
DPD will require you to have a separate rate card for each site (Event account).
You will need to create the rate card for each site and email through to your 3t Event contact.
Yes, you can use the Event reCONNECT default reason types, add in your own reasons or use a combination of both.
The function to change the reason types are in the reCONNECT configuration.
1. Open the configuration view and select '1' from the dropdown.
2. Type in the reason into the text box and click 'ADD'
3. The new reason will be added to the Available Fields. Use the transfer function to move across to Selected Fields.
4. Once in the correct position in Selected Fields, click SAVE.
5. You have now added a new Cost Addition reason type...
Go to: VITALS - Carrier VITALS.
Search for the carrier you are interested in.
Click on 'Add carrier integration'.
Select the carrier you are interested in:
We will show you the information required. Simply ask your carrier account manager to provide.
DHL receive an electronic manifest each time a label is requested.
They can be given the Event Manifest report when they arrive to collect.
They always print 2 parts to their label. Attach the 1st label to the package and the 2nd label is your receipt.
You will need to provide a delivery note, customs documentation, commercail invoices etc
1st, it is always better to check if your carrier already has a profile in Event.
Enter the carrier name and we will lookup it up and give you results for it or anything close to it for you.
If the one you want is shown, select it and try the next name or click invite.
If the carrier you want does not have an Event profile then you can enter an e-mail address to your contact and they will be invited to your DOCK.
If a carrier does have a profile in Event already you have full control of them on your Account. You data is secure with your own Event environment.
The use of the carrier is at your own discreasion.
dd
You can add personalised H&S information as a .txt (microsoft notepad).
If you require translated versions of your H&S document we provide the function to upload against each lanaguage but do not currently support translation of the original document.
DPD will require you to have a separate rate card for each site (Event account).
You will need to create the rate card for each site and email through to your 3t Event contact.
Its simply really - to add a manual order and allocate to a carrier of your choice for delivery or collection.
An order is bag, box, pallet, a full truck load collected from an address and delivered to a different address.
You can add your order, arrange collection automatically with the haulier and print a label all from this one product or just use it to create orders for your transport planning team to schedule.
With Create Order you follow a set of;
1. Select a shipping date
2. Choose collection and delivery address
3. The quantity and type of packing item you want moving
4. Add product details as required.
5. Choose how to move it. Parcel carrier, haulier etc
6. Add any instructions
7. Print a label if requred, push to your selected haulier or to your transport planning screen
A widget is simply a reporting tool in a dashboard that provides the user the current state of the information it is reporting on.
It reduces the need to look for actions that need to be taken, instead those actions and issues come to you.
For the Invoice upload, the widget quickly informs the user if they have had any new invoices uploaded that need to be actioned and once action tells the user they are upto date.
Event automatically gives you consolidation (multi peice) congsinments.
Being directly integrated with each carrier, consolidation is automatically applied based on the carrier and the revised rate applied to the consignment upon labelling.
There is no need
Note: not all parcel carriers provide consolidation savings. UPS and DHL for example do. DPD do not.
Please make sure that for the Country you add as 'NL' and not the Netherlands.
We have a standard tracking integration with DPD so regardless of the carrier mix you use the tracking information is generic.
It includes the following tracking status:
1. collection,
2. transfer between hubs,
3. intransit,
4. out for delivery,
5. delivered.
We also include, current estimated date and time, current position, current date and time.
When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer.
Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point.
Please see the INFORM section for more information on tracking
You will need to finish it to be able to use DOCK but yo do not have to do it all in one go.
The setup will take less than 10 mins, depending on your DOCK complexity.
To stop the setup wizard simply click on the 'x' in the top right corner.
We will take you to your HOME screen.
You will see a reminder in your 'Event actions' on the right of the HOME screen that you must complete the setup to use DOCK.
Clicking on the DOCK tile on your HOME screen will restart the setup wizard from the point you left it.
Yes, you can add your own compny name as you want to see it.
Kiosk - Configuration - General - Company name
DOCK is designed to 'expand' as you drill for more information.
To do this we employ the use of'blades'
Each section of DOCK is called a 'blade'.
Each blade has a menu and a set of action buttons
Each menu represents the presentation of specific information.
​
As an example..
​
Reservation Control blade
has the menus with associated information pertaining to the booking slot for:
1. Status
2. Summary
3. Detail
The blade also has has action buttons
that relate to 'master' actions just for that specific blade:
1. Blade drag '+'
Selection will allow you to
rearrange the blade position
2. close 'x'
Selection will close this blade
3. Configuration '...'
(see DOCK Configuration)
4. Help '?'
Will provide information about this
blade.
Navigate by menu's
The menus options for each blade are located under the blade title header. In the image opposite you can see them under the DOCK Control and RESERVATION Control blade headers.
The menus will show in blue when active and white when inactive
Selecting on will open up a new view in the same blade
Navigate by booking slots
Clicking on a booking slot will have 2 different outcomes
Click on a FREE slot and you will be navigated to the Create Reservation view. (see image below)
Click on a booked slot and the RESERVATION Control blade will open on the menu STATUS (see image above)
ADD IMAGE​
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Navigate by Quick links
- View reservation
This will navigate you to RESERVATION Control Summary as remember clicking on the slot opens the RESERVATION Control Status menu
​
- Complete
This will let you automatically complete all status events in one go
​
- Allocate
This will take you to the Allocation blade where reservations with no booking bay or time can be dragged onto the DOCK to book [see 'what can I do in DOCK']
​
- Request vehicle
1-click call to Bay
This function allows you to call a waiting vehicle to the Bay without having to go and get them, send someone else or get them to keep 'checking if you are ready for them'.
To use the function simply click on the 3 dots in the top right of the booking slot for the booking you want to call to Bay. Select the 'Request vehicle' function and click
​
- Add incident
Selection of this function will open up the incident blade enabling you to add an incident. [see 'DOCK incidents' for more information]
​
- Print manifest
Select to print a manifest for this booking
​
- Report system fault
Select to report a system fault
​
- Edit slot definition
This function lets the user manipulate the definition of a booked slot.
Please make sure that for the Country you add as 'NL' and not the Netherlands.
Enter your answer here
We have a standard tracking integration with DPD so regardless of the carrier mix you use the tracking information is generic.
It includes the following tracking status:
1. collection,
2. transfer between hubs,
3. intransit,
4. out for delivery,
5. delivered.
We also include, current estimated date and time, current position, current date and time.
When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer.
Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point.
Please see the INFORM section for more information on tracking
Event is a SAAS (software as a service) subscription.
Please contact our sales department for more information.
sales@3t-europe.com
Before you use this product an Advanced user will of customised the screen especially for you. So only the information that means something to you will be available to you.
Some fields are required and must be added and some are used as required but all will be fields you can use.
We also make some fields required by default such as addresses...
The majority of our products in Event can be downloaded from the Store and implemented by an operational user.
Being a webbased application all you need to do is create an account, follow the wizard and start using the application.
Event Process Order screen shows you any consolidation available.
Each row in the grid (in the below image) is a label.
Multiple rows mean consolidation savings are possible if the carrier you select offers that service.
In Event, a label is given a status. This status dictates if a label can be printed / reprinted.
1. Label ready (R) - can be printed
2. Labelled (L) - has been printed once but can be reprinted
3. Despatched (D) - can not be reprinted as you have despatched the package.
Each time you click on 'Print all Labels' button in the below image, Event will print any labels in 'R' status and reprint any labels already printed in 'L' status.
This is to make sure you always get the best rate.
If any of the labels are in 'D' status they will be ignored.
You cannot 'undespatch' a despatched package.
The status view is basically a series of operational 'events' that, when actioned provide visibility on the position of the booking slot within that process.
​
The main aim is to show on the DOCK schedule the current operational 'on DOCK' status of the booking slot. So, at a glance you can tell if behind, in front or if your DOCK is on target.
How do we do this? Well we have an automated way to update a DOCK status and a manual way.
You can integrate with DOCK and pass your status updates from your WMS to Event so it can update against the correct slot.
You can also use the manual process built directly into DOCK to physically update the booking slot status as it happens and this is the one we will concentrate on now.
​
How do you get to the Status view to update an event anyway?
Well , you 1st need a booking slot that has been booked. Then simply click on the slot and the Status view will open up for you like magic..
​
At the top of the view is the Bay and time of the slot you are about to update just to be sure its the correct one...
​
The status view has a few different sections:
​
The event type
Pick start, Vehicle on site etc
This is the name of the event type within your despatch or Goods in process. We have created you defaults within the product but you can change them in the Status Configuration view.
The status of the individual event
This provides a visual on the events that have ben action upto a point.
All of the 'circles' will start off as blue, as each status is selected the circles will change colour depending on when the event is actioned within the booking window.
So, if the booking window is 14:00 for a 1hr slot and an Event is selected at 14:01 the circle will change to green. If an event is selected after the booking slot ends then we will set colour as red.
Remember, if a blue circle the event has not been actioned.
The time
This is the time that the event actually took place. You will notice that the time to start with is the current time, if you click the event select button it will freeze the time and create the time stamp for the event. You can of course edit the time by clicking on it and changing it. Event will automatically save your edit and then of course log your user ID.
The date
This is the date that the event actually took place. You will notice that like the time, the date to start with is the current date and if you click the event select button it will freeze the date and create the date stamp for the event. You can of course edit the date by clicking on it and changing it. Event will automatically save your edit and then of course log your user ID.
The event select button.
This button confirms the event date and time. It will update the booking slot with the correct colour code for the event type.
​
As events are selected and actioned they will update the DOCK View booking slot immediately
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An Account is a self contained unit. If you have multiple sites each site has its own individul Account.
Company Acme Packaging has sites in Rugby and Leicester.
Rugby and Leicester will each need to subscribe to Event DOCK separately
In this case your Account name could be Acme Packaging [Rugby] for example and Leicesters would be Acme Packaging [Leicester].
Site names would be Acme Rugby and Acme Leicester respectively
You can link Accounts together in a later process.
Account Name = A name for your Account [this will need to be unique in Event]
Account site = Usually your company name and site [usually this is the town]
Account ID = You can add an ID [see image below Acme0012]
We have procided 3 scenarios for vehicles arriving and in the configuration screen provide the functionality to allow you to 'rewrite' these to match your business requirement.
For example:
'Same trailer arriving as collecting, bay is busy so please wait.'
You may decide to rewrite this to say:
'The bay is currently busy, please park up on the left of the yard, turn your engine off and hand your keys in at the office.'
Yes, we manage hazardous. We inform DPD. This will be dependant on your DPD account agreement and it being added to the order request.
Yes, we manage hazardous. We inform DPD. This will be dependant on your DPD account agreement and it being added to the order request.
Enter your answer here
Event provides multiple options for printing labels.
1. Individually per delivery (from Process Order)
2. Individually per delivery (scanning the HU barcode
3. By ROUTE (all labels on a single Route)
By ROUTE will generate ALL labels for a ROUTE including calculating consolidation savings.
Event will provide a label viewer with all labels in PDF format, configured to print correctly on 6' 3' label.
Enter your answer here
We have designed and built DOCK to work for you but some things just can't be generic!
There is no 'one size fits all' and because of this we have built DOCK with the ability for you to 'make it mean something to you'.
To this end we have designed configuration screens.
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Navigation: you can access Status configuration from the Status view by clicking on the 3 dots '...' in the top right corner of the view
The reset function will set the status configuration back to the original Event settings.
You can deactivate a status type altogether and remove it fro
m the view by toggling the on / off switch.
You can rename the status types to something that fits your operation better. click on the 'x' next to the status you want to rename and type in the new status name.
To change the default Event status colours simply click on the colour and select a new one.
Now just save your changes and check out the new look.
​
Your new status view look will be updated immediately.
It is therefore preferable to make major configuration changes at the end of the day or a shift.
Create Order will let you enter the information needed to book the carrier, print a label, get a rate. It wont book the carrier collection for you. You need to arrange for the local depot to collect when it suits you best,
DPD receive an electronic manifest each time a label is requested.
They can be given the Event Manifest report when they arrive to collect.
You will need to provide a delivery note, customs documentation, commercail invoices etc
We understand that not all vehicles that need to pass through the Kiosk will have a reservation number.
To this end we have provided 2 'non reservation number' ways to get through.
Use the Access All Code
Use the no reservation function.
This lets the user add specific types of vehicle that will not get a reservation number but that need access but you want to log the time the come in rather than give out the Access All Code.
So, you can add 'Contractor' or Wast collection' as types and inform these vehicles to select their specific type.
There are some situations where carriers are able to request cost additions. These can be waiting time charges or unexpected storage etc.
These cost additions reasons can be managed by you so that only those you allow can be requested.
A carrier cannot simply add a cost addition to their invoice. You must authorise it 1st.
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You can right click on your virtual bay on the right of the screen.
This will give you a popup and at the bottom is a function called Delete Bay.
You will be asked to confirm again before we remove it.
You can add a new bay in at any time during the setup process or use the PREVIOUS button to go back to the correct sceen.
DPD receive an electronic manifest each time a label is requested.
They can be given the Event Manifest report when they arrive to collect.
You will need to provide a delivery note, customs documentation, commercail invoices etc
In many sitiuations the same bay configuration is used on multiple bays if not all in a warehouse. To speed up setup we have provided the ability to simply 1-click copy an existing bay and replicate it.
This can only be done when you have a bay already created in the correct configuration.
You can also use this function where you might only need to change 10% of a bay, so copy it and just chnage that 10% rather than create from scratch again.
When you select the copy function you will simply be asked to select the bay you want to copy and your DOCK assistant will do the rest.
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Simply a label printer, connected to your PC either through USB or networked.
There is no requirement to configure your printer.
Labels are presented as PDF format to fit a 6'3' label for you by default.
Enter your answer here
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If you have added the required information and FIND has not brought back the result to are looking for then you can select the 'Create a new address'. See below image.
This will guide you through the process to add a new address to your Account.
During the DOCK setup process you are creating a generic day as in may cases most days are the same.
At stage 8 of setup we copy this generic bay across each day of the week and give you the ability to select a day to make changes. So at this point you can make your Friday changes to Fridays template.
Click on the day of the week to activate [green] or deactivate [blue].
Click on the dropdown to edit the individual days DOCK.
The day you are about to edit will show as red to indicate you are in edit mode for that particular day.
DOCK is designed to 'expand' as you drill for more information.
To do this we employ the use of consistant management pages or 'blades'.
Each section of DOCK is called a 'blade'.
Each blade has a menu and a set of action buttons
Each menu represents the presentation of specific information.
​
As an example..
​
Reservation Control blade
has the menus with associated information pertaining to the booking slot for:
Status
Summary
Detail
The blade also has has action buttons
that relate to 'master' actions just for that specific blade:
Blade drag '+'. Selection will allow you to rearrange the blade position
close 'x'. Selection will close this blade
Configuration '...' (see DOCK Configuration)
Help '?'. Will provide information about this blade.
A blade can be dragged from right to left using the white '+' in the action menu above. They can be dragged larger / smaller from the side of the blade.
In the configuration screen, under the correct headed section make sure the field you want is in the 'visible parameters'. Then simply tick the box next to the field.
Remember to save the change.
Enter your answer here
Enter your answer here
Event has a label viewer that enables you to view before you print.
Kiosk - Configuration - Reservation Instructions - Point 3
We provide the ability for you to add upto 4 different types.
Also the ability for you to translate these as required.
You will need to contact the carrier directly.
We have translated the Kiosk main screens already for you into the following lanaguages:
English
Italian
German
Polish
Spanish
French
Russian
Portuguese
Any configurable specifics such as H&S documents, instructions for entering the yard require ypou to translate as required based on the languages you use.
If you only use English and Polish then just translate the above into Polish.
Each address will go through the specific address vaildation of the carrier you have selected.
Address validation is an important service, after all, we all want the package to be successfully delivered the 1st time around.
Using Google is a good idea to check and validate an address you are unsure about.
As an example:
Good Address
Name: 3t Logistics Ltd
Address1: 5 Smith Way
Address2: Grove Park
Town: Enderby
County:
Postcode: LE19 1SX
Country: United Kingdom
Bad Address
Name: 3t Ltd
Address1: Smith Way Grove Park
Address2:
Town: Enderby
County: Enderby
Postcode: LE19 1SX
Country: United Kingdom
The menus options for each blade are located under the blade title header. In the image below you can see them under the DOCK Control and RESERVATION Control blade headers.
The menus will show in blue when active and white when inactive.
Selecting one will open up a new view in the same blade
For DOCK to work it needs reservations, These reservations can be added in different ways:
Manual entry. Either by the DOCK owner or by their carriers.
Using a CSV file to import your reservations.
Integration with our API from ROUTE or another planning tool.
We provide you with the manual entry by default with your DOCK subscription.
To use the CSV service simply contact out Servuce Desk who will help you map your data into DOCK.
You can select the 'back' button in the 'Additional information' section. You will then need to select a different service level from the carrier. If you selected an 'economy' service, you may need to select a 'next day' service.
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Each of the Kiosk screens provides instructions on what is needed to be added.
There is a minimum requirement of information we require to help the Kiosk make its decisions.
If the information is not compulsory we provide a 'skip' function.
Enter your answer here
Yes. To access a Route Manifest follow the instructions below:
1. Open the Route application
2. Select the Route and click on the Route selection menu (as in the below image)
3. Select 'View Manifest' from the list
4. Save or print once generated.
Request vehicle, also called '1-click call to Bay' is a function allows you to call a waiting vehicle to the Bay without having to go and get them physically, send someone else or get them to keep checking with the goods in office if you are 'ready for them yet'!
The service requires that the drivers mobile number has been entered into DOCK against the reservation. This can be done in 3 ways:
The carrier adds before the vehicle arrives through their Event application CONNECT
The driver adds through GO.KIOSK
The driver provides on arrival and is updated against their reservation in the Reservation Control - Summary menu.
To use the function simply click on the 3 dots in the top right of the booking slot for the booking you want to call to Bay. Select the 'Request vehicle' function and click
In Event, an Invoice is a consolidation of Routes.
As soon as you confirm a Route is delivered, it is added to an invoice. The invoice grows as more Routes are added to it until the invoice end date is reached and the invoice becomes ready for payment.
If you ever get this message you will need to close the Create Order page, go back to the HOME screen, then click back on Create Order and add order detail again.
We apologise in advance if you do get this error.
We use the information from th error to correct any issue or to inform you of any data problem.
Service Levels:
Domestic
PriorityDocumentExpress
PriorityParcelExpress
PriorityLetterExpress
DeferredDocumentExpress
DeferredParcelExpress
GroundDocumentExpress
GroundParcelExpress
EconomyParcelExpress
A DOCK Reservation is a request made against a booking slot in your DOCK for a vehicle to deliver or collect.
There are 3 different types of slot
Free slot - available to be booked
Fixed slot - where the slot has been fixed for a specific carrier or for the DOCK team themseleves, for example Lunch.
Reserved slot - one booked by a carrier to deliver in or collect.
It is also possible to have an Empty slot - no slot for any of the above but available to be converted into one of the above at any time.
The only screen that can be removed is the 'no reservation number' screen where you can add types of vehicles that might arrive that are never booked in. Contractors for example.
An invoice is created the moment you confirm a Route is delivered.
We create the invoice reference for you and show it against each Route.
This invoice reference must be added to the physical invoice to match for payment.
Parcel carriers by default will not add cost additions if required through CONNECT.
It is possible for the Account owner to get access to the CONNECT portal for their parcel carriers so that they can manage this process for them.
Please contact support desk and ask for a CONNECT account for the parcel carrier in question.
Service Levels:
Domestic
PriorityDocumentExpress
PriorityParcelExpress
PriorityLetterExpress
DeferredDocumentExpress
DeferredParcelExpress
GroundDocumentExpress
GroundParcelExpress
EconomyParcelExpress
Yes, you can add the value of the goods being shipped at package level in Create Order.
In the section 'What's being shipped'.
Once you have added the value we send this through thre parcel service to the carrier of your choice.
To see the detail for a booking slot reservation,
Click on the booking slot in DOCK Control.
The Reservation Control blade will open on the right
Slect the menu item called Summary
The reservation summary detail will open
The trailer number updated in DOCK in advance is not always the most accurate. Things change and different trailers are used.
For Arriving trailers we need to match against DOCK, that is why we do not prepopulate the Trailer field.
For departing we need to make sure if collecting an already loaded stand trailer from a large site that we match the collected trailer to the one in DOCK.
Please see the guide below called 'Adding cost additions'.
Parcel carriers will not add cost additions through Event CONNECT.
They will simply provide you with an invoice at the end of each week.
If there are any differences between the carrier invoice and the Event invoice, due to redeliveries for example, then it is possible to add these cost additions into the carriers own CONNECT portal on their behal to keep the reporting accurate.
Please contact the 3T Service Desk for login details.
Yes. To access a Pallet Label follow the instructions below:
1. Open the Route application
2. Select the Route and click on the Route selection menu (as in the below image)
3. Select 'View Pallet Label' from the list
4. Save or print once generated.
Yes, you can edit the names.
Right click on the bay name you want to change
In the popup click on the Bay name field
Type in the new bay name
Click on the green tick
The bay will update immediately
A Route generally has a rate associated to it.
Occassionally something will happen on a Route that requires an additional cost.
We call this a cost addition.
A cost addition can be added at either Route or Stop level.
In the main, parcel carriers will not upload invoices. They will simply send their invoice to the account manager.
There is no need in Event to upload the invoice through CONNECT currently.
This is only available for groupage carriers.
You need to have a rate card that includes an equipment (vehicle / trailer types) based tariff.
When imported we will present you with all the available carriers and equipment types associated to the delivery.
You simply pick the correct one.
If the one you want is not in the list check that it has been added to the rate card.
If you need more that the 3 offered please contact our support team who will advise you on the next steps.
service.desk@3t-europe.com
Service Levels:
FEDEX_GROUND
FEDEX_2_DAY
FEDEX_2_DAY_AM
FEDEX_EXPRESS_SAVER
STANDARD_OVERNIGHT
FIRST_OVERNIGHT
PRIORITY_OVERNIGHT
INTERNATIONAL_ECONOMY
INTERNATIONAL_FIRST
INTERNATIONAL_PRIORITY
GROUND_HOME_DELIVERY
SMART_POST
'3rd party billing is a form of billing where an intermediary handles the invoicing and payment between a purchaser and a vendor.'
3rd party billing is automatically assigned through ROUTE based on the carrier selected. If you then change carrier for any reason you can now update the billing as required.
Adding an order through CREATE ORDER also now has the ability to add 3rd party billing information before you select your parcel carrier.
If you see this message when changing a carrier, the current carrier has 3rd party billing associated to it.Follow the instruction to make the change without adding in new billing information...
or select to update to the correct billling information
Find the correct billing address. Simply type in the name to lookup the address...
Click find to select from the results. If no address can be found you can try again by clicking on the 'x' or adding in the new address by selecting 'Create new address'
Enter your answer here
Yes, you can hide a bay(s).
Right click on the bay you want to hide
In the popup click on the 'Hide [bay name]'
This will automaticlly hide the bay and leave a line in its place
Click on the green tick
The bay will update immediately
You can do this for multiple bays
To unhide the bay:
Click on the line btween the 2 bays
Select 'Show [Bay name]'
The Bay will automatically reappear.
Enter your answer here
The kiosk will use 3 peices of information added during the arrival process:
The reservation number
The trailer number
The Status of the bay
We use the reservation number to determine that you are who you say you are but also to get the date, bay and time of the reservation.
We match the trailer number you have addedin Kiosk to the one added in DOCK by the carrier to determine if the trailer can be loaded or if it is a drop trailer and a different trailer is being collected.
We use the status of the bay the reservation is booked in at to deterimine if it is free or still in use.
Together, these peices of information allow us to make a decision on where to instruct the vehicle to go to keep the yard as free from congestion as possible.
Service Levels:
FEDEX_GROUND
FEDEX_2_DAY
FEDEX_2_DAY_AM
FEDEX_EXPRESS_SAVER
STANDARD_OVERNIGHT
FIRST_OVERNIGHT
PRIORITY_OVERNIGHT
INTERNATIONAL_ECONOMY
INTERNATIONAL_FIRST
INTERNATIONAL_PRIORITY
GROUND_HOME_DELIVERY
SMART_POST
Cost additions cannot be added through reCONNECT. They can only be added by the carrier through their own CONNECT portal.
To add a cost adjustment for a non-parcel carrier you will need to contact the carrier and ask them to add it.
For parcel carriers see question 'Can i update parcel carrier cost additions?'
Yes, depending on the number of bays you have it is possible to make your DOCK fit your screen.
There are a couple of ways you can do this.
Drag individual bays wider
Use the resize function to increase both the lenght and width of the DOCK.
Dragging the bay wider is acheived simply by clicking on the bay name and dragging the line to the left or right.
You can also use the resize function below to increae the size.
Where the carrier did not follow instruction and add a trailer number we will automatically park the vehicles arriving up as we do not know how to instruct them correctly within the yard.
We log the failure of the carrier in adding the trailer number for you for KPI reporting.
The CONNECT assistant will tell you when an invoice is ready to upload.
(see the guide below these questions)
You must create an invoice in PDF format, the simply upload to Event.
Event will pass to the customer who will check and action it.
Visualise your LIVE DOCK
​
DOCK is about control through visualisation.
So you have already designed your virtual DOCK to match your physical one during setup but to get that fine control you are going to need to be able to filter your DOCK
View multiple days
View the status of each slot in your LIVE DOCK
To open the filters click the 'Open Filters' link on the right side of the DOCK Control view, to close click a 2nd time.
DOCK will automatically update to the current date when you open it but you can select to view upto 5 days at once by changing the date on the 2nd date filter.
The date is shown down the left side of the DOCK.
Your DOCK can be filtered by carrier, select a carrier from the list and DOCK will filter to show you all the reservations for just your selection.
DOCK also has a 'current time' feature that you will see as a red line. It will match your current UTC time and automatically keep in sync with it.
​
You will need to follow the CONNECT assistant and upload a new invoice.
Where the unit is collecting only, we provide a function called 'unit only' in the trailer screen.
The driver can click this to 'skip' the screen and we will remove any logging for a missing trailer number in DOCK.
The vehicle will, by default, be asked to park up and ask for assistance.
Parcel carriers by default will not add cost additions if required through CONNECT.
It is possible for the Account owner to get access to the CONNECT portal for their parcel carriers so that they can manage this process for them.
Please contact support desk and ask for a CONNECT account for the parcel carrier in question.
The 2 products have been designed to work with each other and so compliment each other both from a process point of view but also from a comformance point of view.
To fully realise the potential of Kiosk it is advisable to use with DOCK.
For purely an arrival on site toll and access process it can be used by itself.
For an invoice to have its upload activated it must pass certain conditions.
1. All Routes with a collection date within an invoice period must be confirmed as delivered
2. All the Routes on the invoice must be agreed.
3. All cost additions must be approved or rejected by the customer.
4. The invoice period must have finished (00:01 Sunday morning)
You can add a reservation to DOCK in 2 ways.
Select a FREE slot on the day, time and in the bay you want to book.either.
This will navigate you to the Create Reservation view
Add the required information to create your reservation
The date, time and bay will show at the top of the view
The required information will be stared
Click SAVE reservation or Save and Close reservation to close the Create Reservation view and be navigated back to the DOCK view.
If you don't know eactly the date, time or bay or if you just want to input all your reservations and add to DOCK at a later date or time:
Select the menu item in DOCK Control called 'Create Reservation'
This will navigate you to the Create Reservation view
The date, time and bay will be blank as you didnot select a booking slot
Add the required information to create your reservation.
This will include the date
This will not add the reservation to the DOCK until you Allocate them manually to the required day, time and bay.
[see How to Allocate a reservation]
UPS receive an electronic manifest each time a label is requested.
They can be given the Event Manifest report when they arrive to collect.
You will need to provide a delivery note, customs documentation, commercail invoices etc
UPS receive an electronic manifest each time a label is requested.
They can be given the Event Manifest report when they arrive to collect.
You will need to provide a delivery note, customs documentation, commercail invoices etc
No.
An invoice represents a period of time. Currently this is pre-defined to a week. As you agree routes they will fill up an invoice. A route is associated to an invoice based on its collection date but only added to the invoice when delivery is confirmed. When all the routes are confirmed as delivered and agreed the the invoice will close. You will then be instructed to add an invoice.
If a Route is agreed to be added after this invoice is rasied and approved then a new invoice will need to be raised.
Your carriers can add reservations for you.
Send the carrier the information on exactly what you want delivering or collecting
They can then enter the reservation through CONNECT, their Event portal.
They will allocate the reservation to your DOCK at a date, time and a bay.
You can dictate when they can add reservations either by defining the date or by using DOCK's business rules to restrict what your carrier can do and when.
[see Does DOCK have any business rules built in to it?]
Yes, we manage hazardous. We inform UPS. This will be dependant on your UPS account agreement and it being added to the order request.
Enter your answer here
Yes, we manage hazardous. We inform UPS. This will be dependant on your UPS account agreement and it being added to the order request.
You will need to arrange collections of parcels directly with the carrier.
This can be done on a fixed time basis or adhoc each morning.
Please contact TNT directly to set a collection schedule up.
You will need to arrange collections of parcels directly with the carrier.
This can be done on a fixed time basis or adhoc each morning.
Please contact TNT directly to set a collection schedule up.
You will need to arrange collections of parcels directly with the carrier.
This can be done on a fixed time basis or adhoc each morning.
Please contact UPS directly to set a collection schedule up.
Navigate by Quick links
View reservation
This will navigate you to RESERVATION Control Summary as remember clicking on the slot opens the RESERVATION Control Status menu
​
Complete
This will let you automatically complete all status events in one go
​
Allocate
This will take you to the Allocation blade where reservations with no booking bay or time can be dragged onto the DOCK to book [see 'what can I do in DOCK']
​
Request vehicle
1-click call to Bay
This function allows you to call a waiting vehicle to the Bay without having to go and get them, send someone else or get them to keep 'checking if you are ready for them'.
To use the function simply click on the 3 dots in the top right of the booking slot for the booking you want to call to Bay. Select the 'Request vehicle' function and click
​
Add incident
Selection of this function will open up the incident blade enabling you to add an incident. [see 'DOCK incidents' for more information]
​
Print manifest
Select to print a manifest for this booking
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Report system fault
Select to report a system fault
​
Edit slot definition
This function lets the user manipulate the definition of a booked slot.
You will need to arrange collections of parcels directly with the carrier.
This can be done on a fixed time basis or adhoc each morning.
Please contact UPS directly to set a collection schedule up.
Enter your answer here
Yes, KIOSK can be connected to other DOCK systems.
Please contact: sales@3t-europe.com
You will need to arrange collections of parcels directly with the carrier.
This can be done on a fixed time basis or adhoc each morning.
Please contact DHL directly to set a collection schedule up.
You will need to arrange collections of parcels directly with the carrier.
This can be done on a fixed time basis or adhoc each morning.
Please contact DHL directly to set a collection schedule up.
KIOSK is best suited to being linked with a security barrier.
It can be used in a number of ways:
On a single regular PC in a gatehouse
On a single touchscreen tablet as self service with no gatehouse
On IN and OUT PC's in a gate house
On IN and OUT touchscreen tablets as self service with no gatehouse
In an office with goods in or despatch
Really, the choice is yours...
You will need to arrange collections of parcels directly with the carrier.
This can be done on a fixed time basis or adhoc each morning.
Please contact DPD directly to set a collection schedule up.
You will need to arrange collections of parcels directly with the carrier.
This can be done on a fixed time basis or adhoc each morning.
Please contact DPD directly to set a collection schedule up.
As a default, an invoice runs from 00:01 Sunday morning for a full week.
A Route with a collection date that falls within this period will be added to the invoice.
The invoice cannot close until all the Routes on the invoice have been agreed and any cost additions have been approved or rejected.
TNT do provide a multi consignment service for consolidation.
They will provide 1 unique tracking reference for the complete consolidated delivery.
So you will only get 1 tracking ID per consolidation.
They basically create a virtual delivery box for the multi peices and put them all into this 1 big box and track just the box.
They do not offer savings for multi consignments to the same destination.
TNT do provide a multi consignment service for consolidation.
They will provide 1 unique tracking reference for the complete consolidated delivery.
So you will only get 1 tracking ID per consolidation.
They basically create a virtual delivery box for the multi peices and put them all into this 1 big box and track just the box.
They do not offer savings for multi consignments to the same destination.
Enter your answer here
Currently a fuel surcharge must be added to a Route as a Route cost addition using the fuel surcharge reason type.
Enter your answer here
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Enter your answer here
We have a standard tracking integration with DHL so regardless of the carrier mix you use the tracking information is generic.
It includes the following tracking status:
1. collection,
2. transfer between hubs,
3. intransit,
4. out for delivery,
5. delivered.
We also include, current estimated date and time, current position, current date and time.
When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer.
Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point.
Please see the INFORM section for more information on tracking
We have a standard tracking integration with DHL so regardless of the carrier mix you use the tracking information is generic.
It includes the following tracking status:
1. collection,
2. transfer between hubs,
3. intransit,
4. out for delivery,
5. delivered.
We also include, current estimated date and time, current position, current date and time.
When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer.
Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point.
Please see the INFORM section for more information on tracking
We have a standard tracking integration with UPS so regardless of the carrier mix you use the tracking information is generic.
It includes the following tracking status:
1. collection,
2. transfer between hubs,
3. intransit,
4. out for delivery,
5. delivered.
We also include, current estimated date and time, current position, current date and time.
When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer.
Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point.
Please see the INFORM section for more information on tracking
We have a standard tracking integration with UPS so regardless of the carrier mix you use the tracking information is generic.
It includes the following tracking status:
1. collection,
2. transfer between hubs,
3. intransit,
4. out for delivery,
5. delivered.
We also include, current estimated date and time, current position, current date and time.
When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer.
Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point.
Please see the INFORM section for more information on tracking
We have a standard tracking integration with TNT so regardless of the carrier mix you use the tracking information is generic.
It includes the following tracking status:
1. collection,
2. transfer between hubs,
3. intransit,
4. out for delivery,
5. delivered.
We also include, current estimated date and time, current position, current date and time.
When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer.
Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point.
Please see the INFORM section for more information on tracking
We have a standard tracking integration with TNT so regardless of the carrier mix you use the tracking information is generic.
It includes the following tracking status:
1. collection,
2. transfer between hubs,
3. intransit,
4. out for delivery,
5. delivered.
We also include, current estimated date and time, current position, current date and time.
When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer.
Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point.
Please see the INFORM section for more information on tracking
We have a standard tracking integration with FedEx so regardless of the carrier mix you use the tracking information is generic.
It includes the following tracking status:
1. collection,
2. transfer between hubs,
3. intransit,
4. out for delivery,
5. delivered.
We also include, current estimated date and time, current position, current date and time.
When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer.
Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point.
Please see the INFORM section for more information on tracking
We have a standard tracking integration with FedEx so regardless of the carrier mix you use the tracking information is generic.
It includes the following tracking status:
1. collection,
2. transfer between hubs,
3. intransit,
4. out for delivery,
5. delivered.
We also include, current estimated date and time, current position, current date and time.
When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer.
Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point.
Please see the INFORM section for more information on tracking
TNT will require you to have a separate rate card for each site (Event account).
You will need to create the rate card for each site and email through to your 3t Event contact.
TNT will require you to have a separate rate card for each site (Event account).
You will need to create the rate card for each site and email through to your 3t Event contact.
UPS don't require you to have a separate rate card for each site (Event account) if you have a global account
UPS don't require you to have a separate rate card for each site (Event account) if you have a global account
We provide out of the box:
1. A rating service, set against your agreed rates
2. A labelling service for carrier validated, approved labels
3. An address validation service. Domestic and international.
4. Tracking service
Additional services:
1. Shipping insurance
2. Returns label service
We provide out of the box:
1. A rating service, set against your agreed rates
2. A labelling service for carrier validated, approved labels
3. An address validation service. Domestic and international.
4. Tracking service
Additional services:
1. Shipping insurance
2. Returns label service
The label format is a generic DPD label.
The label format is a generic DPD label.
No the DHL labels are generic DHL labels.
No the DHL labels are generic DHL labels.
Yes, we have a roadmap to show whats coming up
The TNT labels are generic TNT labels and cannot be changed unless by TNT central.
The TNT labels are generic TNT labels and cannot be changed unless by TNT central.
The FedEx label has the ability to have 3 additional references add to it.
Contact us for more information if these are required as they are Account specific.
The FedEx label has the ability to have 3 additional references add to it.
Contact us for more information if these are required as they are Account specific.
Yes, the process is fundamentally different.
You will only receive 1 label for a 'consignment' and therefore 1 tracking ID.
So if you consolidate or print labels for multiple orders / HU's in ROUTE / Process Order you will only get back 1 label as the carrier expects them to be packaged together.
How to package and label UPS Freight consignments:
https://www.ups.com/us/en/help-center/packaging-and-supplies/package-preparation/prepare-freight.page
Yes, the process is fundamentally different.
You will only receive 1 label for a 'consignment' and therefore 1 tracking ID.
So if you consolidate or print labels for multiple orders / HU's in ROUTE / Process Order you will only get back 1 label as the carrier expects them to be packaged together.
How to package and label UPS Freight consignments:
https://www.ups.com/us/en/help-center/packaging-and-supplies/package-preparation/prepare-freight.page
Yes, the process is fundamentally different.
You will only receive 1 label for a 'consignment' and therefore 1 tracking ID.
So if you consolidate or print labels for multiple orders / HU's in ROUTE / Process Order you will only get back 1 label as the carrier expects them to be packaged together.
Yes, the process is fundamentally different.
You will only receive 1 label for a 'consignment' and therefore 1 tracking ID.
So if you consolidate or print labels for multiple orders / HU's in ROUTE / Process Order you will only get back 1 label as the carrier expects them to be packaged together.
Event encourages Accounts to connect with different carriers easily. As connections are made the carriers are added to the Accounts Carrier Vitals.
Its a place where an Event Superuser can effect connected carrier related activites.
For example: adding availability for a specific carrier, activating a carrier as FLEET, setting fuel.
All these activites are done through each carrier, giving the Account control.
Where activites affect specific applications and are not carrier specific they can be actioned in the configuration for that application.
For example: deciding with carriers to activate for auto agree route costs. This is in the configuration for reCONNECT as it is a general setting, specifically for Invoice.
Yeniden BaÄŸlanma Turu
Nedir ve neden kullanmam gerekiyor?
Yeniden BAĞLANMAK için eksiksiz rehberiniz
Select the 'yellow', reCONNECT application..
The Dashboard is your tool for managing the administrative processes around agreeing costs, POD returns, Invoice approval. It brings directly to you the actions you need to take to keep the process moving smoothly...
When a carrier uploads an invoice you can action it by approving or rejecting it from this widget
Select the 'yellow', reCONNECT application..
POD nasıl bulunur
Bir noktada bir müşteri bir POD isteyecektir. Bu nasıl yapılır...
...bul, görüntüle, kaydet, gönder.
Select the 'yellow', reCONNECT application..
Click on the widget '% of outstanding PODs'
reCONNECT will return a set of results for you to action
Select the 'yellow', reCONNECT application..
Maliyet yönetimi eklemeler
Taşıyıcı maliyetleri nasıl kontrol edilir...
Bu kılavuz, taşıyıcı tarafından talep edilen maliyetlerin nasıl onaylanacağını ve reddedileceğini açıklar.
Select the 'yellow', reCONNECT application..
The Cost Addition widget tells you when you need to act. Every cost addition request will update the widget. As you action them they are removed...
When you have actioned all the cost additions, simply click the HOME menu option and the widget will update to show you the current status of outstanding cost additions.
Select the 'yellow', reCONNECT application..
Yapılandırma - Maliyet eklemeleri
Maliyet ekleme neden kodlarını yönetme...
Bu kılavuz, taşıyıcı tarafından talep edilen maliyetlerin nasıl onaylanacağını ve reddedileceğini açıklar.
As the owner of the invoicing process, you will want to be able to control the cost additions and cost addition types that a carrier can add, so they relate to your business.
The cost addition configuration involves selecting where to add the reason and what reason to add...
The carrier CONNECT application will be updated immediately.
As the owner of the invoicing process, you will want to be able to control the cost additions and cost addition types that a carrier can add, so they relate to your business.