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Top of Page Die Oase Integration vereinfacht... What is Application Integration Application integration connects and combines different software applications to create workflows that streamline processes. By integrating two or more applications, businesses can automate mundane tasks that would otherwise require manual entry and management. The primary mechanism for achieving this is through Application Programming Interfaces (APIs), which are rules and protocols allowing different applications to communicate and share information. This helps them save time and money while ensuring accuracy in data processing. Was ist die Oase ...? OASIS ist der 3T-Prozess zur Integration mit Event. Auftragsdaten rein und geroutete Daten raus. Was ist Ereignis..? Event ist die 3T Transport Management Platform. Wo Sie den Transport Ihres Produkts zu Ihren Kunden steuern können. Sie schaffen also die Möglichkeit, Ihre Bestelldaten in ein Format zu bringen, das verwendet werden kann für: Routing und Terminplanung Paketauswahl und Etikettierung Bay-Management Ihre Träger Ihre Tarife Der Lieferprozess Der POD- und Rechnungsprozess Berichterstattung Daher ist es wichtig, dass diese Auftragsdaten umfassend genug sind, damit Ihr Routing- und Dispositionsteam über die richtigen Informationen verfügt, um Fahrzeugladungen erstellen und diese genau ausfüllen zu können, um die beste Passform und die besten Kosten zu erhalten, und dass Sie die erforderlichen Informationen im Reporting haben wenn alles geliefert ist. Warum möchten Sie diese Integration verwenden? Als TMS besteht die Anforderung darin, die bestmögliche Lösung für die Lieferung des Produkts eines Kunden bereitzustellen. Wir stellten fest, dass wir, obwohl wir viele verschiedene Systeme integrieren konnten und hätten, diese Systeme oft nicht standardmäßige Schemata hatten und Integrationen oft langwierig, teuer, kompliziert und problematisch in der Wartung waren. Deshalb haben wir eine einfache, anpassbare Benutzeroberfläche entwickelt, die sich nahtlos in Event integrieren lässt. Dies ist eine speziell entwickelte Self-Service-2-Wege-Integration für Event, die perfekt mit der komplexen Funktionalität von Events harmoniert. Seine SKU-Ebene, die für die Arbeit mit komplexen Konsolidierungs-, Verpackungs- und Routing-Funktionen von Events ausgelegt ist Es wurde so konzipiert, dass es einem Reihenfolgemuster von NEW-, UPDATE-, CANCEL- und COMPLETE-Informationen folgt Es wird rund um die Uhr von unserem eigenen Integrationsteam und seiner speziell entwickelten Insights-Software gepflegt und überwacht Es ist vollständig anpassbar, was es so einfach oder so komplex wie erforderlich macht und es den Kunden ermöglicht, weiterhin alle nicht standardmäßigen Daten bereitzustellen, die für ihr Unternehmen wichtig sind Was werden Sie brauchen? Sie müssen in der Lage sein, ereignisgenaue Live-Bestellinformationen von Ihrem Bestellsystem zu senden. Eine neue Bestellung, wenn 1. erhalten Sie müssen in der Lage sein, Aktualisierungen zu dieser Bestellung zu identifizieren, die bereits an Event gesendet wurden [Änderungen an Datum, Menge, Produktionsschätzung usw.] Um Event mitzuteilen, ob die Bestellung storniert wurde Um Event zu bestätigen, dass es versandt oder verpackt wurde [die tatsächliche Versandmenge und die POD-Referenz, falls erforderlich] [Optional] Im Gegenzug erhalten Sie Ihre Bestelldaten als Routen zurück. Wo bekomme ich die Spezifikation? Event hat 2 Integrationsmethoden. Wo fangen wir an? 1 Paket Sie kommissionieren, verpacken und etikettieren Pakete Primärdienst ist Paket. Sie können begrenzte Sammelgut- oder Palettendienste nutzen Sie nutzen namhafte Paketdienstleister (DHL, FedEx, UPS) Das ist das Wichtige! Wie funktioniert Ihr Geschäft? Lass uns gehen... Willkommen bei Events Oasis for Parcel... 2 LKW-Ladung, Teilladung, Sammelgut Sie versenden hauptsächlich palettierte Ware oder lose Ladung Primärer Service ist KEIN Paket Sie nutzen Generalspeditionen Lass uns gehen... Willkommen bei Events Oasis for Freight... Kontaktdaten für den OASIS-Support E-Mail: antony.pratt@3t-europe.com E-Mail: chad.martin@3t-europe.com Das Event-Team

With full international tracking provided on all 3t Logistics deliveries, why not check the status of your parcel today? Top of Page Überall, überall, jederzeit... Verfolgen Sie meine Lieferung Was ist meine Lieferung verfolgen hat damit zu tun...? Müde von umständlichen Paketverfolgungslösungen? Verwenden Sie INFORM von 3t Event – es hat die Verfolgung reibungslos und einfach gemacht, indem Statusinformationen direkt an Ihre Mailbox gesendet werden. Es ermöglicht Ihnen, alle Ihre Pakete für lokale und internationale Sendungen auf einer einzigen Seite mit nur einem Klick zu verfolgen. Was ist INFORM...? Haben Sie mehrere Tracking-Nummern, verschiedene Logistikanbieter und suchen nach regelmäßigen Updates zu Track-Ereignissen? Wir haben Sie abgedeckt. Erlauben Sie uns, die Komplexität der Verfolgung Ihrer Sendungen über verschiedene Spediteure hinweg mit unserem Tracking-Service zu minimieren. Wir bieten Ihnen eine benutzerfreundliche Übersicht über Ihre Paketverfolgung, Übersetzungen und regelmäßige Updates (SMS und E-Mail). - einfach und bequem! Was hat das mit Sendungsverfolgung zu tun? INFORM ist eine großartige Lösung für einen Kunden, Sie, der in der Lage sein möchte, den Status all Ihrer Lieferungen auf einen Blick zu sehen, aber Sie benötigen die Event-Anwendung, Sie benötigen ein Login, um eingerichtet zu werden, und Sie müssen eingeladen werden! Hier kommt Track my Delivery ins Spiel. Es wurde speziell entwickelt, um dem Endkunden Updates und LIVE-Sichtbarkeit seiner Lieferung zu bieten. Track my Delivery wurde speziell entwickelt, um sicherzustellen, dass Ihre Endkunden alle Informationen erhalten, die sie benötigen, um sie auf dem Laufenden zu halten, einschließlich SMS- und E-Mail-Updates, LIVE-Kartenansicht und ETA, Produkten und Direktnachrichten an Sie. Kein Desktop - kein Problem Im hektischen Arbeitsalltag sitzen die Menschen, die wissen müssen, wo sich eine Lieferung befindet, meist nicht am Schreibtisch. Sie laufen überall herum. Deshalb haben wir Benachrichtigungen erstellt, die als SMS-Nachrichten gesendet werden können, und einen Link zu einer mobilfreundlichen Tracking-Seite bereitstellen, die zusätzliche Informationen bereitstellt, um sicherzustellen, dass sie das beste Kundenerlebnis haben scannen, um sie auf dem Handy anzuzeigen Kann ich es als mich brandmarken? Track my Delivery hat eine Konfigurationsseite. Auf diese Weise können Sie Ihr Logo, Ihren URL-Link, Ihre Hauptkontaktnummer und Ihre E-Mail-Adresse hinzufügen. Es hat auch eine Nachrichtenfunktion, die direkt mit Ihrem Konto verknüpft ist. Diese Konfiguration wird in der INFORM-Konfiguration aktualisiert. Wenn Sie als Kunde Zugriff auf INFORM haben, haben Sie Zugriff auf Nachrichten dieser Kunden. Woher weiß ich zu überprüfen? Eine Lieferung verdient eine Lieferankündigung... Wir senden Ihnen Lieferbenachrichtigungen per SMS oder E-Mail, ... wenn Sie möchten?! Nicht jeder tut dies, sprechen Sie also mit Ihrem Lieferanten, der sie bei Bedarf aktivieren kann. Folgende Benachrichtigungen können aktiviert werden: Der Lagerbestand wurde zugeteilt und die Kundenbestellung wird vorbereitet Der Spediteur wurde zugewiesen und die Bestellung ist abholbereit Die Bestellung wurde abgeholt und ist unterwegs Die Bestellung wurde geliefert Email notification SMS notifications Email notification 1/2 Notifcations can be selected in INFORM configuration by a Superuser, for email and or SMS The contact details for email and SMS are added to the location in Location Vitals by a Superuser Wie funktioniert Sendungsverfolgung? Eine Benutzerperspektive Wie verwenden Sie Sendungsverfolgung..... Access www.3t-event.com and click on the green button. Alternatively you can click on the email or SMS notification links... Add a reference To start, add a reference number provided by your supplier or click on the email / text link your where sent about your order... Send a message Sending a message is immediate to the supplier and the easiest way to communicate a question or rebook... Access www.3t-event.com and click on the green button. Alternatively you can click on the email or SMS notification links... 1/9 Das Event-Team von Menschen entworfen: gebaut mit Maschinen

Startseite / Produktlinie Kontaktieren Sie den Vertrieb für ein Angebot Haben Sie die Event-Demo ausprobiert? DOCK Holen Sie sich noch heute DOCK 13 5 4 13 1/6 Machen Sie Ihr Bay Management zukunftssicher Aktivitäten 'Eine Anwendung, um Transparenz zu gewinnen und den Betrieb von Ladetoren effektiv zu verwalten' Wir haben eine DOCK Scheduling-Anwendung entwickelt, die Ihnen hilft, Ihren Türbetrieb zu verbessern, zu definieren Informationsarchitektur, verstehen Sie die Kosten Ihrer Maßnahmen, erfassen Sie qualitative Daten und mehr. In DOCK haben wir ein Erlebnis geschaffen, das sich sauber und raffiniert anfühlt und intelligent wirkt, was bedeutet, dass Sie effizienter durch die Benutzeroberfläche navigieren können. DOCK rationalisiert Ihren Bay-Management-Betrieb mit zeitsparenden Tools wie Triggern, intelligenten Benachrichtigungen und zielgerichteten LIVE-KPIs. So kommen Sie direkt zu dem, was am wichtigsten ist – höhere Produktivität. Laden Sie Spediteure, Spediteure oder Lieferanten ein, sich Ihrem DOCK anzuschließen, und sie buchen Zeitnischen, wie Sie es wünschen, verfolgen Lieferungen, wie Sie es wünschen, und kommen in Ihrer Bucht an, wenn Sie es wünschen. DOCK erzwingt die Einhaltung durch einen definierten Prozess und gibt Ihnen die Kontrolle. Es macht das einst Unsichtbare…sichtbar. Sie benötigen die folgenden Informationen, um Ihr DOCK noch heute einzurichten: Ihre Kontoinformationen, Site-Adresse, Kontaktinformationen. Ihr DOCK-Design. Wie viele Buchten, Zeitdauer der Slots pro Tag Beliebige Regeln pro Bay oder Slot. Ist es kostenlos für alle oder sind bestimmte Buchten oder Slots reserviert? Die Namen und Hauptkontakt-E-Mail-Adressen Ihrer Transportunternehmen Die E-Mail-Adressen Ihrer Mitarbeiter, die DOCK verwenden werden.

Startseite / Produktlinie Kontaktieren Sie den Vertrieb für ein Angebot Haben Sie die Event-Demo ausprobiert? INFORMIEREN Informieren Sie sich noch heute 16 inform5 inform7 16 1/4 Echtzeit-Sichtbarkeit der Kunden ihrer Lieferungen... Bei INFORM geht es einfach um genaue Lieferinformationen und Information ist Macht. Entscheidungsbefugnis zur Verbesserung des Kundenerlebnisses... INFORM kann automatisch an Ihre Kunden weitergegeben werden, um nur ihre Lieferungen anzuzeigen, und als zentrale Kontrolle verwendet werden, um Ausnahmen über Ihr gesamtes Lieferprofil oder beides zu verwalten. Branden Sie es und geben Sie Ihrem Kunden die Macht, während Sie INFORM Assist verwenden, um Sie über Ausnahmen zu informieren ... INFORM beinhaltet folgende Funktionen: *Automatische Anbindung an Ihre Paketdienstleister. Fügen Sie INFORM zu Ihrer Event-Plattform hinzu und es wird automatisch eine Verbindung zu Ihren Paketdienstleistern herstellen und Tracking-Updates bereitstellen. Möglichkeit, sich mit jedem Spediteur zu verbinden, der Tracking-Informationen bereitstellt. Eine übersichtliche Benutzeroberfläche, die Echtzeitinformationen zu Lieferungen anzeigt Geben Sie Ihren Kunden Zugang, um ihre Lieferungen zu verfolgen Personalisiertes Branding, bei dem Sie Ihren Kunden den Zugang zu INFORM ermöglichen INFORM Assist benachrichtigt Ihre Kunden automatisch, wenn ihre Bestellungen zur Auslieferung bereitstehen Ausnahmeinformationen bei verspäteten Lieferungen. Möglichkeit, einer bestimmten Prioritätszustellung zu „folgen“. Automatische Einladung für alle Ihre Lieferorte zu Event und die kostenlose Installation und Nutzung von INFORM E-Mail- und Ereignisbenachrichtigung von Tracking-IDs beim Versand jeder Lieferung * Das Konto muss ROUTE bereits verwenden und Parcel Carriers through Route implementiert haben.

Überprüfen Sie den Status Ihrer Support-Tickets, fügen Sie Updates oder neue Tickets hinzu. Sie können alles von Ihrem persönlichen Support-Profil aus tun Admin Anmeldung Unterstützung Überprüfen Sie den Status Ihrer Support-Tickets, fügen Sie Updates oder neue Tickets hinzu. Sie können alles von Ihrem persönlichen Support-Profil aus tun knowledge.centre@3t-europe.com

Single-Sign-On-Authentifizierung Für diejenigen, die zusätzlichen Schutz benötigen ... Was ist SSO-Authentifizierung? Single Sign-On ist ein Authentifizierungsschema, das es einem Benutzer ermöglicht, sich mit einer einzigen ID und einem Kennwort bei einem von mehreren verwandten, aber unabhängigen Softwaresystemen anzumelden. Echtes Single-Sign-On ermöglicht dem Benutzer, sich einmal anzumelden und auf Dienste zuzugreifen, ohne die Authentifizierungsfaktoren erneut eingeben zu müssen Was sind die Vorteile von SSO? SSO reduziert die Anzahl der Angriffsflächen, da sich Benutzer nur einmal am Tag anmelden und nur einen Satz Anmeldeinformationen verwenden. Die Reduzierung der Anmeldung auf einen Satz von Anmeldeinformationen verbessert die Unternehmenssicherheit. Wenn Mitarbeiter für jede App separate Passwörter verwenden müssen, tun sie dies normalerweise nicht. Wie funktioniert es in Event? Wenn ich ein Ein-Faktor-Authentifizierungsbenutzer bin ... Metadaten werden mit der Kunden-IT und Event-IT geteilt. Die Kunden-IT erstellt den SSO-Prozess. Ein Superuser wird in Event erstellt. Der Superuser erstellt das Konto und alle für dieses Konto erforderlichen Produkte. Der Superuser „lädt“ Benutzer zu Produkten ein. Die Benutzer erstellen keine Konten selbst in Event, sondern melden sich stattdessen über den SSO-Zugang an, wobei Event die Verbindung zwischen Produkten und Benutzer herstellt. Der Benutzer hat jetzt über seine eigenen Firmenanmeldedaten Zugriff auf Event. SSO invite From the invite click the SSO link How to access Event Click on the login with SSO SSO invite From the invite click the SSO link 1/2 Es funktioniert nicht für mich? Aber mir wurde gesagt, dass ich SSO verwenden soll! Denken Sie daran, dass SSO erfordert, dass Ihr Unternehmen den Prozess ebenfalls implementiert hat. Das Event-Team von Menschen entworfen: gebaut mit Maschinen

Top of Page Startseite / Lernzentrum Stellen Sie uns eine Frage Wenn Sie die gesuchten Informationen in unserer Wissensdatenbank nicht finden konnten, senden Sie Ihre Frage per E-Mail an: support@3t-europe.com Carrier-Onboarding... Einladen, verbinden, bewerten, weiterleiten und anbieten. Was ist Carrier Onboarding... Ruhig einfach sein die Fähigkeit, Spediteure mit Kunden zu verbinden. Gehen wir noch einen Schritt weiter, die richtigen Spediteure mit den richtigen Kunden. Spediteure sind das Herzstück eines Transport Management Systems. Ohne sie können Sie keine Fracht bewegen. Aber es geht auch darum, zu wissen, was benötigt wird, um diese Fracht durch Event zu bewegen, und in der Lage zu sein, das Erforderliche schnell fertigzustellen. Es ist ein CONNECTed Freight-Ökosystem ... Alles an einem Ort. Intelligenter Lastangebotsservice basierend auf Ihrer vergangenen Ereignishistorie, Ihrem Profil und Ihren aktuellen Anforderungen. Feilschen Sie kostenlose Preise, sofortige POD und garantierte Zahlung. Verbinden Sie sich mit mehr Arbeit, die für Sie funktioniert ... Jetzt verfügbar Die CONNECTED Freight APP - INCAB INCAB-Minisite Das Carrier-Onboarding betrifft zwei Bereiche: Ereignisträgerprozesse, um den Träger für die Verwendung im Ereignis verfügbar zu machen. Laden Sie sie ein, Einrichtungspreise usw Der Spediteur weiß, was von ihm erwartet wird, einschließlich der Nutzung von CONECT. Ausbildung usw Beginnen wir mit dem Event-Onboarding-Prozess ... Hat der Spediteur Event bereits abonniert? Die erste Frage lautet also: "Sind sie bereits im Event oder müssen wir sie hinzufügen?" Sie können dies im Events My Carriers Store überprüfen, um zu sehen, ob sie bereits verbunden sind. My Carriers Store ist ein zentraler Speicher für alle Konten. Alle neuen Fluggesellschaften, die von einem beliebigen Konto in Event integriert werden, stehen allen Event-Konten zur Verfügung. Laden Sie einen neuen Spediteur ein Wenn Sie den Spediteur nicht im Geschäft finden können, können Sie ihn zu einem Event einladen. Der Einladungsprozess fügt den Spediteur zu Ihrem Konto hinzu, fügt ihn aber auch für andere Kunden zum Shop „Meine Spediteure“ von Event hinzu. WICHTIG: Stellen Sie beim Einladen sicher, dass Sie die E-Mail-Adresse verwenden, an die sie Updates erhalten möchten. Sie müssen sich mit der E-Mail-Adresse anmelden, die Sie ihnen senden. Access My Carriers Access My Carriers from the menu Search My Carriers Invite check before we duplicate At this point we then check if the carrier you are looking to invite is already available in My Carriers. If we find a match or close match we will show you. Access My Carriers Access My Carriers from the menu 1/5 Stellen Sie eine Verbindung zu einem bestehenden Mobilfunkanbieter her Wenn Sie sie im Geschäft finden können, können Sie sich ihre Biografie und CONNECT ansehen. Dadurch wird ihnen eine Verbindung gesendet und Sie werden benachrichtigt, wenn sie akzeptiert haben. Access My Carriers Access My Carriers from the menu Search My Carriers If you find the carrier you are looking for, click on them. Your current carriers will show as green. A PENDING Invite or Connect Once you have sent the connection request, the status will show as pending to your Account. You will receive a notification and email when the carrier completes the connection Access My Carriers Access My Carriers from the menu 1/6 Aber ich möchte einen Paketdienst hinzufügen. Haben Sie diese? Alle wichtigen Paketdienstleister sind bereits vollständig in EVENT integriert und werden automatisch mit jedem neuen Account verbunden. Zeige mir... Weitere Informationen finden Sie unter Hinzufügen eines Paketdiensts zu Ihrem Konto Was sieht ein Spediteur? Es hilft zu sehen, was die andere Seite manchmal sieht .... Wie eine Einladung oder Verbindung funktioniert Invite email You will be sent an invite email telling you the customer sending the invite and a link to their Event environment. Add email Clicking the link will take you to the Event sign-up page. Add your e-mail address......then click on 'send verification code'. Login Going forward, now that you have an Event subscription you will need access. Save, 'www.3t-event.com' to your favorites and click on LOGIN... Invite email You will be sent an invite email telling you the customer sending the invite and a link to their Event environment. 1/17 Zeige mir... Weitere Informationen finden Sie im My Carriers Store ... Schnelle globale Rapid Global ist ein Produkt, das wir verwenden, um die Spediteurdokumentation zu verwalten und sicherzustellen, dass wir über alle korrekten Dokumente verfügen, und um die Spediteureinweisung für Standorte zu verwalten. Dies muss von Ihrem Vertragsmanager durchgeführt werden. Was kommt als nächstes? Preisliste oder nicht? Der Spediteur hat akzeptiert. Es wird jetzt wird standardmäßig als SPOT RATE-Träger im Ereignis angezeigt, den Benutzer auswählen können Ein SPOT-Tarifanbieter hat keine Tarife für die Bahn und kann jeder Bahn hinzugefügt werden. Aber ich muss Preise hinzufügen! Diese Fluggesellschaft benötigt also eine Reihe von Tarifen. Event hat Tarifvorlagen für PLT-, WEIGHT- und DISTANCE-Tarife für Sammelgut und FTL. Es hat auch eine Selbstbedienungs-Importfunktion, in die Sie Ihre Preisliste einfach ziehen und ablegen können. Zeige mir... Carrier-Tarifkarten STOP! Müssen Sie zuerst Spezialausrüstung hinzufügen? Event hat einen Standardsatz von Ausrüstungstypen, die in jedem neuen Konto enthalten sind. Aber wie wir alle wissen, sind wir nicht alle gleich. Stellen Sie daher sicher, dass Ihre Gerätetypen korrekt sind, bevor Sie Ihre Preislisten hochladen. Jede neu hinzugefügte Ausrüstung ist kontospezifisch. WICHTIG: Besorgen Sie sich die richtige Ausrüstung. Wenn Sie Preislisten hochladen und dann trotzdem die Ausrüstung ändern, müssen Sie alle Preislisten erneut hochladen. Zeige mir... Sehen Sie mehr über Ausrüstung Noch etwas...? Was ist mit Kraftstoff? Hat der Spediteur einen Kraftstoffbedarf? Wieder mit Events Selbstbedienungs-Tankservice, Sie können jederzeit Kraftstoff nachfüllen. Es wird in CONNECT berechnet und aufgeschlüsselt, damit der Spediteur es überprüfen kann. Zeige mir... So füllen Sie Kraftstoff für einen Träger nach ...Ladegewicht? Einige Spediteure verwenden dies, also haben wir es hinzugefügt ... Zeige mir... Zulässiges Gewicht anzeigen... Das muss es sein...? ...und schließlich VERFÜGBARKEIT! Die Verfügbarkeit kann in VITALS für einen Spediteur festgelegt werden, der aus der Ausschreibungsvereinbarung festgelegt ist, aber es kann auch für einen Spediteur festgelegt werden, dass er Ad-hoc-Verfügbarkeit hinzufügt, wenn er diese entweder aufstockt oder anstatt eine feste Verfügbarkeit hinzuzufügen Zeige mir... Fügen Sie die Verfügbarkeit Ihres Netzbetreibers hinzu Jetzt lass uns handeln mit dem Onboarding-Prozess für Spediteure ... Ist der Spediteur bereits mit Event verbunden? Ja, der Netzbetreiber ist bereits verbunden Der Verbindungsprozess bedeutet, dass der Träger bereits eine Ausbildung durchlaufen hat. Nein, der Spediteur wurde eingeladen. Der Träger muss geschult werden. Sie erhalten das CONNECT-Lernzentrum für die Erwartungen und Anleitungen CONNECT ist die Trägerumgebung in Event Zeige mir... Bilden Sie mich in CONNECT aus, damit ich es meinen Trägern beibringen kann und das ist alles, was Sie brauchen, um einen Träger an Bord zu bringen und in Event einsatzbereit zu machen....

Startseite / Lernzentrum Wenden Sie sich an den Kundenerfolg Wenn Sie ein Problem mit Ihrer Veranstaltungsumgebung oder Ihren Anwendungen haben, melden Sie es bitte unten. Denken Sie daran, dass dies für Systemfehler oder Störungen gilt. Verwenden Sie für Schulungen das Learning Center oder für Anregungen hier. Danke! Ein Support-Techniker wird sich in Kürze mit Ihnen in Verbindung setzen Schicken Brauchen Sie Hilfe...? Ändern Sie Ihr Event-Passwort Jetzt ändern...

Startseite / Produktlinie Our connect API landing page is below, here you can download the swagger, see example json requests and code examples. https://event3tdev.developer.azure-api.net/ Once you are ready to get started please send an email over to servicedesk@3t-europe.com . We will send you back an API key that you can use for testing purposes. BESTELLUNG ANLEGEN Eine Anwendung zur manuellen Auftragseingabe Ein Anwendung, die als Backup für die ROUTE-Automatisierung oder in einer eigenständigen Umgebung verwendet werden kann Wir haben eine Anwendung zur Auftragserfassung erstellt, die Folgendes bietet In Event each of your routes will have a unique id number, this id can be found in connect. This unique identifier can be used to communicate with Event through our API and pull back route data for a specific route id. Example below. https://event3tdev.azure-api.net/carrierconnect/route/1e11Em49 This will return all the route detail for this route and all the detail for each of the stops on the route. Get all routes by collection date You can also pull all your routes for a given collection date. https://event3tdev.azure-api.net/carrierconnect/routes/2022-09-07 This will return a collection of routes, it will still included all the stop level detail. Get all customers you are connected to in Event If at any time you want to see all of the customers you are connected to in Event, you can call the operation below. https://event3tdev.azure-api.net/carrierconnect/accounts/ No parameter needs to be passed, we will identify who you are by the key you have passed in the request. Update routes and stops in Event The connect API also gives you the ability to send us information and update your routes/stops in Event. For example the below operation can be used to send us back shipping labels, documents and costs. https://event3tdev.azure-api.net/carrierconnect/stops/ Send us tracking updates You can send us back tracking information using the operation below, there is also the option to send us back GPS information so we can track the shipment on route. https://event3tdev.azure-api.net/carrierconnect/trackingevents/ Need us to push updates to you? If you need us to push information to you we have got you covered, using the operation below you can register a url for us to send webhook notifications to. https://event3tdev.azure-api.net/carrierconnect/trackingevents/ Currently, our recommended best practice for securing Webhooks involves using basic authentication and HTTPS on your endpoint. This will help prevent any altering of any information communicated to you by 3T, prevent any third parties from seeing your webhooks in transit, and will prevent any third parties from masquerading as 3T and sending fraudulent data. 3T performs certificate validation and requires any TLS-enabled (HTTPS) webhook recipients to have a certificate signed by a public trusted certification authority. We do not support sending webhooks to over SSLv2, SSLv3, or any connection using so-called export-grade ciphers. The example response shows the webhooks event you will receive to your endpoint once it is enabled.

Top of Page Q&A Invite a carrier Carrier integration Transit days Rate card Fuel surcharge Startseite / Lernzentrum Ereignis VITALS Alles, was Ihnen wichtig ist... Konto VITALS Carrier VITALS Standort VITALS Q&A What is reCONNECT? As an administrator, its everything important to you in one place... reCONNECT is a central point to control POD's Cost addition approval Invoices approval Invoice batches Reports Providing full control and visibility to manage costs. What is your Carrier Integration Store? The 3t Event Carrier Integration Store provides a list of all the carriers that we have direct integrations with from FedEx to Schenker. They include parcel integrations through to Freight integrations. Each integration can have different services. For example DHL will provide rating, labelling, electronic manifesting, address vailidation, commercial invoice documentation and LIVE tracking... Freight integrations might include electronic manifests and BOL The Store will tell you what to expact from each integration. In the section below it describes how to use the Store. How do i add a new user to ROUTE? To add a new question go to app settings and press "Manage Questions" button. What features can i get through Event for TNT? We provide out of the box: 1. A rating service, set against your agreed rates 2. A labelling service for carrier validated, approved labels 3. An address validation service. Domestic and international. 4. Tracking service Additional services: 1. Shipping insurance 2. Returns label service What are the benifits of using this service to the carriers own service? Event is not carrier specific. It provides all the benifits of the carriers own features but with none of the exclusivity. You can setup multiple carriers, covering the same or different areas and tell Event to select the cheapest carrier and service, or the quickest carrier and service for a consignment. It is also not 'sizest'! Because we cover groupage and full load, Event will look at all options to source the best carrier / service for a consignment. That means just because it looks like a parcel dosen't mean a groupage servive ise'nt cheaper and faster. 'Just because it always has' is a great rule to start breaking.... I have bought KIOSK. What do i do now? Congratulations! You can follow the 'How to configure KIOSK' Decide on the PC you want to add the actual KIOSK to, the one that drivers / gatehouse will use. Login to your Event account Select the KIOSK tile on your HOME page in Event. This will open up the configuration view for KIOSK Select the Download menu item KIOSK will download on this PC (you may need IT assistance in permissions for ADMIN at this point) Follow the on screen downloader for KIOSK until it successfully downloads Log out of Event Find the Kiosk application on the PC Click open You will see the below and the KIOSK will be automatically linked to your DOCK and ready to use. Any questions please contact: service.desk@3t-europe.com What is Event? Event itself is the platform onto which you can add different products or processes to create a virtual logistics ecosystem. A virtual Bay Management application to enforce process to control your inbound and outbound movements. Specific products will interact with others so as you add them Event will create the connections automatically. So imagine adding applications to your smartphone. As you add them, these applications ask to use certain services the phone itself holds, e.g. location services etc. We call this your virtual Event environment. What features can i get through Event for UPS? We provide out of the box: 1. A rating service, set against your agreed rates 2. A labelling service for carrier validated, approved labels 3. An address validation service. Domestic and international. 4. Tracking service Additional services: 1. Shipping insurance 2. Returns label service How do i get started setting up DOCK? As soon as you have selected to take on a DOCK subscription you will automatically be taken through the setup wizard. By the end of the wizard you will have created or added DOCK to your Account and have a LIVE, fully functional, virtual representation of your warehouse bays and processes. On import, will the new / updated rates unplan Active routes?" No. Updating rates on a rate card will not remove routes. What features can i get through Event for UPS? We provide out of the box: 1. A rating service, set against your agreed rates 2. A labelling service for carrier validated, approved labels 3. An address validation service. Domestic and international. 4. Tracking service Additional services: 1. Shipping insurance 2. Returns label service What features can i get through Event for DHL? We provide out of the box: 1. A rating service, set against your agreed rates 2. A labelling service for carrier validated, approved labels 3. An address validation service. Domestic and international. 4. Tracking service Additional services: 1. Shipping insurance 2. Returns label service What is CONNECT? From collection to invoice, CONNECT is your all in one application to get work smarter. It is simply a carrier portal that provides consolidated information from all the 3T accounts a carrier works for in one place. It brings together plan confirmation, POD upload and cost management and invoicing. CONNECT is a web based application and can be accessed from: www.3t-event.com Everything in one place. On import, will the new / updated rates unplan Active routes?" No. Updating rates on a rate card will not remove routes. What features can i get through Event for DPD? We provide out of the box: 1. A rating service, set against your agreed rates 2. A labelling service for carrier validated, approved labels 3. An address validation service. Domestic and international. 4. Tracking service Additional services: 1. Shipping insurance 2. Returns label service What features can i get through Event for DPD? We provide out of the box: 1. A rating service, set against your agreed rates 2. A labelling service for carrier validated, approved labels 3. An address validation service. Domestic and international. 4. Tracking service Additional services: 1. Shipping insurance 2. Returns label service Whats is VITALS? It is everything that is important to you in Event Account management. It is your Event Account, your Carriers, your Locations. It is your companies presence on Event. It is how you setup manage your Account. What is POD? Enter your answer here What is Allocate? To add a new question go to app settings and press "Manage Questions" button. What happens to a Route if I upload a new rate card and remove that postcode? Each time a new rate card is imported, all old rates are removed. This will impact any routes in ACTIVE status. These Routes will be removed and placed into UNPLANNED ready for re-allocation. This does not effect PUBLISHED routes. How do i get INFORM? You can add INFORM to your Account from: www.3t-event.com/inform You must be the Account owner What happens to a Route if I upload a new rate card and remove that postcode? Each time a new rate card is imported, all old rates are removed. This will impact any routes in ACTIVE status. These Routes will be removed and placed into UNPLANNED ready for re-allocation. This does not effect PUBLISHED routes. What features can i get through Event for DHL? We provide out of the box: 1. A rating service, set against your agreed rates 2. A labelling service for carrier validated, approved labels 3. An address validation service. Domestic and international. 4. Tracking service Additional services: 1. Shipping insurance 2. Returns label service What features can i get through Event for TNT? We provide out of the box: 1. A rating service, set against your agreed rates 2. A labelling service for carrier validated, approved labels 3. An address validation service. Domestic and international. 4. Tracking service Additional services: 1. Shipping insurance 2. Returns label service How do I customise Create Order ? The Create Order product can be customised to only show the fields and inputs that are important to your process. Customisation can only be actioned by an Advanced user. To customise, simply open Create Order and click on the '...' 3 dots in the top right hand side of the screen. See below. There is a tutorial in the below section to guide you through your 1st customisation. How do I logout of Event? You can logout of Event from the menu, by clicking in the top left corner of Event or by clicking on your profile and logout from the drop down. Can i manually add an order to ROUTE? Yes! To add a picture follow these simple steps: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a picture to When editing your answer, click on the picture icon and then add an image from your library What service levels do you have for TNT? Enter your answer here How quickly will the rate card import take effect? This is dependant on the number of lines in the spreadsheet. First you will see a success or failure for the rate card format. Next you will get a notification of a successful or failed vaildation of the data in the rate card. 10 - 15 mins from that notification the rate card will be available to use Do i need to inform UPS about the packages i am sending? We have a LIVE electronic manifest that is sent to UPS each time you request a label, containing all the information they require about your delivery. There is no need to send them any paperwork. Note: You will still need to booking the collection through. How quickly will the rate card import take effect? This is dependant on the number of lines in the spreadsheet. First you will see a success or failure for the rate card format. Next you will get a notification of a successful or failed vaildation of the data in the rate card. 10 - 15 mins from that notification the rate card will be available to use How can I send you a POD? Enter your answer here I want to create an account with DHL. What information do i need? Each carrier requires a specific set of information. Some simply an account number and login details where as other want the whole kitchen sink...! As long as you have the carrier activation documentation you will have been given by them when you setup your account with them, it will all be in there. The carrier integration page will tell you the exact information to ask your UPS contact for. Why VITALS? Event VITALS controls most of the way Event works for you. If its incorrect here, its incorrect for your operation! So its vital that the information is added in full and correct. How does the KIOSK know to connect to my DOCK automatically? When you purchased KIOSK and logged back in again we automatically added KIOSK to your Account. KIOSK has been designed to look for a DOCK presence and if it finds one will connect to it. Why would i want to use it? Enter your answer here Can i only see parcel deliveries? No, you can view all deliveries through INFORM. To get LIVE tracking you will need to be using carriers that have that ability or are using our INCAB product. Do i need to inform UPS about the packages i am sending? We have a LIVE electronic manifest that is sent to UPS each time you request a label, containing all the information they require about your delivery. There is no need to send them any paperwork. Note: You will still need to booking the collection through. How do i setup DPD to use on Event? To start with you will need an account with DPD. 3T do not provide a DPD account unless you are using our managed transport service rather than solely the TMS. I want to create an account with DHL. What information do i need? Each carrier requires a specific set of information. Some simply an account number and login details where as other want the whole kitchen sink...! As long as you have the carrier activation documentation you will have been given by them when you setup your account with them, it will all be in there. The carrier integration page will tell you the exact information to ask your UPS contact for. What information do i need to create an integration account in Event? All you need is the full name of the account owner and your company name. The account is free and gives you access to our comprehensive and ever growing list of carriers. Once signed up you need a vaild account for the carrier you want to use. You will need to set this up through the carriers own website. They will provide you with an account and its these details you will need to add into Event see the help section below to guide you through setup in Event. I have imported rate card but no rates after 20 minutes? Whats wrong? Check your import file against the vaildation requirements. We can only validate against incorrect formatting. For example, a delivery type should be 2 or 4. If you add 2 but mean 4 we will pass validation but rates will not show. If you add 3 you will get a failed validation notification. Usually it will be incorrect banding Make sure you have removed any whitespace. How many users can i invite to DOCK? You can invite as many as you want. There is not limit. Simply use the invite user function. The only way to add users to your Event Account is to use the 'Invite users' function. Click on your profile in the top right corner Select 'Invite a new user' from the dropdown The 'Invite new user' function will show (see image on the right) You can select the product to invite the user to. A user can be invited to several products at once You can add their e-mail address You can add additional users e-mail addresses. This function lets you invite multiple users at once to the same applications Select 'Invite' to send your invites. These 'new' users will immediately receive e-mail notifications and instructions on how to join you in Event. What are the minimum requirements to use Event? Recommended Browsers 3T Logistics recognizes the diverse Operating Systems, Devices, and Internet browsers our customers are using. While we want every customer to have the best possible experience, we recognize that it is impossible to develop applications that work identically, efficiently, and effectively with all browsers and versions. We also recognize that testing on every browser version and device combination is no longer possible as many new browser versions are deployed on aggressive weekly or bi-weekly schedules. 3T Logistics currently supports the following Web Browsers: Chrome General Workstation Requirements 1024x768 resolution or higher is required for the core products Minimum hardware requirements: Dual Core 1.6GHz or faster with RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit) Event does not support beta versions of Operating Systems or Web Browsers. Label printer recommendation: Zebra GK420t / ZT410 or similar. Label size 6x4 All system requirements are subject to change based on product version. If you are using Direct-to-print labelling you will be required to have Adobe Acrobat Reader installed. Internect connection The better the internet connection you have the better the speed. This becomes more important depending on the services you are using. For example: we use a LIVE service to generate rates and labels for our parcel application. A slow connection will mean the time you wait for a label to print could be 5 seconds or it could be 10 seconds. We test with a 70mbps download speed. We generate labels from a carrier in 6 seconds. What are the benifits of using Event to the parcel carriers own websites? Event is not carrier specific. It provides all the benifits of the carriers own features but with none of the exclusivity. You can setup multiple carriers, covering the same or different areas and tell Event to select the cheapest carrier and service, or the quickest carrier and service for a consignment. It is also not 'sizest'! Because we cover groupage and full load, Event will look at all options to source the best carrier / service for a consignment. That means just because it looks like a parcel dosen't mean a groupage servive ise'nt cheaper and faster. 'Just because it always has' is a great rule to start breaking.... I have imported rate card but no rates after 20 minutes? Whats wrong? Check your import file against the vaildation requirements. We can only validate against incorrect formatting. For example, a delivery type should be 2 or 4. If you add 2 but mean 4 we will pass validation but rates will not show. If you add 3 you will get a failed validation notification. Usually it will be incorrect banding Make sure you have removed any whitespace. What service levels do you have for TNT? Enter your answer here What is Tracking? Enter your answer here How do i setup DPD to use on Event? To start with you will need an account with DPD. 3T do not provide a DPD account unless you are using our managed transport service rather than solely the TMS. How do i get access to VITALS The owner of each Event Account is by default given a Vitals subscription, providing access to Account, Carriers and Locations functionality. The owner, having an Advanced subscription, can invite new users to their account and then increase their Standard subscriptions to included VITALS. Please remember that with great power comes great responsibility... This is your Kung fu and it is strong! How do i add a rate card for DPD UK? DPD UK do not provide a 'rate card' service. They only provide the service types. You will need to complete our rate card template and pass to us to update for you. Please forward to the 3t Support Desk service.desk@3t-europe.com You can access the template and example in the section below. 'DPD Parcel template' It shows you how to complete the template and is already completed using the standar DPD rate card structure to help. How do i change carrier in ROUTE? Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box Do you have a help function built into Event incase I need any? Event has an assistant built in. Use the '?' at the top right of each screen to get a short 'tour' of each screen. Also keep a look out for the blue circles with a '?' in the middle, found next to some of the input fields. These tooltips provide information to explain what they mean. Lastly from the Event menu you can get to the Event Learning Centre Why do I need to do this? Enter your answer here Why can't i see VITALS? If you were invited to Event then you will have a Standard subscription. To view VITALS you will need to be increased to an Advanced subscription of given the module by the Event Account owner. We are not able to action this for you... Can anyone use INFORM? INFORM is built for you to be able to monitor all your deliveries in one place. It requires an Event account and a username and password. We create 'Track My Delivery' for your customers. No login, they just need a tracking or reference number. What information do i need to create an integration account in Event? All you need is the full name of the account owner and your company name. The account is free and gives you access to our comprehensive and ever growing list of carriers. Once signed up you need a vaild account for the carrier you want to use. You will need to set this up through the carriers own website. They will provide you with an account and its these details you will need to add into Event see the help section below to guide you through setup in Event. Will a route in published status be updated with a new rate? No, any routes in PUBLISHED / APPROVED status will be unaffected. Any routes in ACTIVE status will be updated immediately. If a routes status is updated from PUBLISHED to ACTIVE the route is recosted and will then be updated. I have an error in downloading DOCK. What do i do? Check you have access to download on the PC your are using. Check the PC has the correct requirements for running KIOSK. Check you have access to the correct ports. Checkout the 'KIOSK download help' question. Contact: service.desk@3t-europe.com How does UPS consolidation work? UPS do provide a multi consignment service for consolidation. They will provide a unique tracking reference for each package and so for a single multi consignment delivery you will have multiple tracking ID's. Do i need to inform DHL Express about the packages i am sending? We have a LIVE electronic manifest that is sent to DHL each time you request a label, containing all the information they require about your delivery. There is no need to send them any paperwork. Note: You will still need to booking the collection through. What paperwork is provided? TNT receive an electronic manifest each time a label is requested. They can be given the Event Manifest report when they arrive to collect. You will need to provide a delivery note, customs documentation, commercail invoices etc How does it work? CONNECT works as a process flow from accepting a job through to invoicing the job. At each step in the journey of the Route the CONNECT assistant will tell you what needs to be done. From 'you need to accept the Route and choose a collection time' to 'you have an invoice to upload'. As you complete each action the next one becomes available. For example, you cannot action a Route cost until you have confirmed delivery. Do i need to inform DHL Express about the packages i am sending? We have a LIVE electronic manifest that is sent to DHL each time you request a label, containing all the information they require about your delivery. There is no need to send them any paperwork. Note: You will still need to booking the collection through. How do i buy a product to add to my Event platform? You can download products directly from our Event Products page. Click here Step by step guide, see below... How do i add a rate card for DPD UK? DPD UK do not provide a 'rate card' service. They only provide the service types. You will need to complete our rate card template and pass to us to update for you. Please forward to the 3t Support Desk service.desk@3t-europe.com You can access the template and example in the section below. 'DPD Parcel template' It shows you how to complete the template and is already completed using the standar DPD rate card structure to help. Will a route in published status be updated with a new rate? No, any routes in PUBLISHED / APPROVED status will be unaffected. Any routes in ACTIVE status will be updated immediately. If a routes status is updated from PUBLISHED to ACTIVE the route is recosted and will then be updated. If its free why do i have to create a new account? I already have an Event account. The integration account is an additional extra with the Event product. Creating the account allows the activation of all its functionality without you having to contact a support desk for sales person. How do I know when I need to upload a POD? Enter your answer here Can i stop a carrier from adding a new or updating a current reservation ? Do you want carriers to be able to add and edit reservations whenever they want to on your DOCK? By default we allow this, it creates a dynamic environment true to operational theatre but in reality you might want to protect a day from any additions for changes unless you make them. In this case you need to implement some business rules... In DOCK Control click on the configuration action button (3 dots) on the upper far right. The configuration view will open Click on the menu item called 'Business Rules' There will be 2 options. Prevent a new reservation being added from a specific point Prevent a current reservation from being edited from a specific point To use either of the rules all you need to do is to add the number of hrs from 00:00 of the day you want to 'freeze' and click 'on' So, as an example of how this rule works - consider its today. You have a setting of 12 hrs as the business rule for stopping new reservations being added for the next day. That means at midday today, no carrier can add a new reservation for anytime tomorrow. The current time is 11:58 A carrier can add a new order for tomorrow The current time is now 12:01 The carrier cannot add a new order for tomorrow. By default if this rule is on a carrier can not add a new order for the current day. note: this rule is not applicable to Account Admin users. They have the ability to add reservations as they wish. How does UPS consolidation work? UPS do provide a multi consignment service for consolidation. They will provide a unique tracking reference for each package and so for a single multi consignment delivery you will have multiple tracking ID's. What paperwork is provided? TNT receive an electronic manifest each time a label is requested. They can be given the Event Manifest report when they arrive to collect. You will need to provide a delivery note, customs documentation, commercail invoices etc Do DPD UK provide consolidation for multi consignments? No, they do not provide this service. DPD use multi piece consolidation instead of multi consignment consolidation. The HU reference shown on their label is used as the lead ref which is why it shows on both labels. You will not see 1 of 2, 2 of 2 on their labels. Instead each package going to the same place on the sameday will have its own tracking ID. I can't open the KIOSK. What am i doing wrong? The KIOSK itself is the application that the arriving and departing drivers will use. It is downloaded onto a PC rather than accessed directly from Event. As an owner of the product you can only configure the KIOSK screens from your PC. You cannot access it from Event directly. If its free why do i have to create a new account? I already have an Event account. The integration account is an additional extra with the Event product. Creating the account allows the activation of all its functionality without you having to contact a support desk for sales person. What type of integrations do you offer in Event? Event offers integrations with all the main parcel carriers through to couriers, groupage and general haluage carriers. We are adding to our available integrations all the time. Why should i use INFORM and not the carriers own portals? You can of course but we provide all your deliveries, regardless of carrier in one place. No need to login to multiple different portals, we will bring all tnat information to you. Can you explain how the Event platform works operationally? Event is a platform that in itself does nothing until a user adds Applications to it. Applications from our Event store include DOCK, ROUTE, INFORM. The Event platform controls permissions, new users, user profiles, Accounts... When a user decides to invest in the platform they will be guided through the following process: Select the product that you are interested in from the Event store on 3t-event.com. This will take you to the Event access screen. We cannot login as you have no Event profile yet so you need to select the Create Event Profile. Follow the instructions and create your Event profile. Once successful as you are a new user implementing a new product you will be taken through the setup wizard immediately for that product. During this process, if this is your 1st product you will need to create your companies Account profile. Account creation is at individual site level. So if you have 2 sites in different parts of the country you need to create an Event profile separately for the 2nd site, following from point 1 above. Once you have completed the setup wizard for the application you will be guided through Profile completion and some interactive training for your new Event HOME page. If you want to add another application to your Event platform then you select the product from 3t-Event.com. Login to Event when asked and we will associate the new application to the account you previously created for you so there is no need to add any further Account information. Do DPD UK provide consolidation for multi consignments? No, they do not provide this service. DPD use multi piece consolidation instead of multi consignment consolidation. The HU reference shown on their label is used as the lead ref which is why it shows on both labels. You will not see 1 of 2, 2 of 2 on their labels. Instead each package going to the same place on the sameday will have its own tracking ID. Can i add issues to DOCK? You can add an incident to a reservation by clicking on the '3 vertical dots' in the top right corner of the booking slot and selecting 'Add incident' from the dropdown menu. The incident blade will open to the left of the DOCK. It will have the reservation number already populate. You can select an idcident reason and use the free text field to add any further explainations. If any attachments need to be added, they can also be added. The reservation slot will now show an incident icon to make users aware that the reservation now has an incident status. It is possible to clear the resrvation number from the incident in cases where you just want to add an incident thats not linked to a specific reservation. To do this simply click on the red cross to clear the reservation number. Do DHL provide multi consignment consolidation of packages? DHL do provide a multi consignment service for consolidation. They will provide 1 unique tracking reference for the complete consolidated delivery. So you will only get 1 tracking ID per consolidation. They basically create a virtual delivery box for the multi peices and put them all into this 1 big box and track just the box. They will also provide rates savings based on an increasing number What will I see? CONNECT is a very visual tool. There is a section to show the Route summary, the actions required for each Route and the Dashboard widgets that tell you the status of each main action. See the tutorial below these questions for a more detailed tour.... The CONNECT screen will only show LIVE Routes. These are defined as: 'Any Route that has been offered to you and not actioned through to on an invoice that has yet to be approved by the Customer'. If you reject a Route offer we will remove immediately. When an invoice you have uploaded gets approved we will immediately remove all associated Routes from the CONNECT view, so you only ever see Routes that mean something to you. What is the Home page? Use the '?' in the top right corner of the Home screen to take the 'Home page tour What service levels do you have from UPS? Service Levels: Ground UPSStandard UPSSaver Express ExpressPlus Expedited NextDayAir NextDayAirSaver NextDayAirEarlyAM 2ndDayAir 2ndDayAirAM 3DaySelect What service levels do you have from UPS? Service Levels: Ground UPSStandard UPSSaver Express ExpressPlus Expedited NextDayAir NextDayAirSaver NextDayAirEarlyAM 2ndDayAir 2ndDayAirAM 3DaySelect Do DHL provide multi consignment consolidation of packages? DHL do provide a multi consignment service for consolidation. They will provide 1 unique tracking reference for the complete consolidated delivery. So you will only get 1 tracking ID per consolidation. They basically create a virtual delivery box for the multi peices and put them all into this 1 big box and track just the box. They will also provide rates savings based on an increasing number What happens when a rate card is imported? If a rate card is new, the rates are imported and ready to use 10 - 15 minutes later. If a rate card is being updated and there are already LIVE rates for the carrier, the current rates are deactivated immediately. The new rates will not be visible until they have been validated and imported. Once complete, a delete process will remove all the deactivated rates from the database to keep it clean. We donot store histroical rates. When i click on the VITALS link all i see are 3 circles on a map. How do i proceed? The menu for VITALS is a map showing 3 blue circles, one for each VITAL. Select the one you want access to and it will open on the right hand side. The map will populate with all enteries associated to the VITALS selected. You can also drop the VITALS filters down in the map view and select the VITALS and the search requirement at the same time. For example, to search for a carrier called 'Acme Transport', select the filters to Carrier VITALS, then in the search box add Acme Transport. The carrier account will populate on the right hand side. If i already provide tracking do I still need to do this? Enter your answer here What happens when a rate card is imported? If a rate card is new, the rates are imported and ready to use 10 - 15 minutes later. If a rate card is being updated and there are already LIVE rates for the carrier, the current rates are deactivated immediately. The new rates will not be visible until they have been validated and imported. Once complete, a delete process will remove all the deactivated rates from the database to keep it clean. We donot store histroical rates. Can I send multiple POD's at once? Enter your answer here How do I get an Event account? Getting an Event account requires you to subscribe to at least 1 product from the Event store. You can select the product from here. How do i add bays in the setup wizard? We provide, by default 1 bay. You can see this in the bay dropdown. To add more bays you can either: Select from the dropdown the actual number you need. This will update your virtual DOCK on the right side of the screen. On the virtul DOCK on the right side of the screen, click on the blue '+' to add additional bays. Once added you additional bays you can rename them by right clicking on a bay on your virtual DOCK on the right side of the screen and typing in the name you want. What if the carrier i want is not in your list? If you want an additional carrier contact: Event Account Support service.desk@3t-europe.com How do i add CV22 and CV23 if they have different rates to CV? Below is an example where a carrier has different rates for different zones in a postcode area. They may have specifics for a postcode or maybe 1-20 and 21-99 are 2 different rates. You will need to add in individually. Event will then use the correct rate for the postcode. If CV23 is the address it will use CV23 rate. If CV5 it will use the CV rate. Why am i seeing £0.01 rates for DPD UK? DPD UK have no rate facility to call and so cannot provide your agreed rates when they show you your available services. You will need to use the DPD rate card templete we have created to add your rates to Event. See the section below on DPD UK. How do i add new users to my Event? First, you need to have a ADMIN or Advanced profile. If you do.... The only way to add users to your Event Account is to use the 'Invite users' function. Click on your profile in the top right corner Select 'Invite a new user' from the dropdown The 'Invite new user' function will show (see image on the right) You can select the product to invite the user to. A user can be invited to several products at once You can add their e-mail address You can add additional users e-mail addresses. This function lets you invite multiple users at once to the same applications Select 'Invite' to send your invites. These 'new' users will immediately receive e-mail notifications and instructions on how to join you in Event. Each time some new joins, we will let you know... Step by step guide, see below... Why can't i customise my Create Order product? You will need to be an Advanced user or above to customise the product. Why am i seeing £0.01 rates for DPD UK? DPD UK have no rate facility to call and so cannot provide your agreed rates when they show you your available services. You will need to use the DPD rate card templete we have created to add your rates to Event. See the section below on DPD UK. I want to add KIOSK to multiple PC's. Can i do that? Yes, the licence you purchased is for multiple PC's. You will need IT to help add to these or you can add to each one manually. How do I know the POD reference to rename the image to? Enter your answer here How do I get access to CONNECT When you start to work for an Account, the Account admin will invite you to join. The guide below explains what will happen. If i need a carrier to have tracking how do they give it to you? We have full integrations with all the main parcel carriers, providing LIVE tracking. [DHL, FedEx, UPS, TNT, Hermes, Yodel, Royal Mail] We also have over 200 integrations with the parcel providers in most countries including all the post officies. We have devloped a smartphone app for carriers without their own tracking, integrated directly into INFORM. They just need a phone. We are also adding new integrations all the time to our Carrier Store. What type of integrations do you offer in Event? Event offers integrations with all the main parcel carriers through to couriers, groupage and general haluage carriers. We are adding to our available integrations all the time. How do i add CV22 and CV23 if they have different rates to CV? Below is an example where a carrier has different rates for different zones in a postcode area. They may have specifics for a postcode or maybe 1-20 and 21-99 are 2 different rates. You will need to add in individually. Event will then use the correct rate for the postcode. If CV23 is the address it will use CV23 rate. If CV5 it will use the CV rate. Can i add my own logo to Kiosk? Yes, in KIOSK - Configuration - General - Upload your company logo. You can change this any time you want. How do I get my first quote and create a shipment? Login Make sure your carriers have been added (if applicable). Click on Create a Shipment in the left menu panel Enter From / To address detail Enter your Origin Postcode code and Destination Postcode: Enter Item Details You will need to enter the quantity, dimensions, weight, and value. If you have multiple shipments within one order that have different dimensions or weight, click Add another Item. Select Origin and Destination Add-ons as needed Enter Reference Numbers (not a necessary step but it is available for use) Use the dropdown to select the any applicable reference ID’s. Selections include: Shippers Order (Invoice Number), Customer Order Number, Customer Reference Number, Purchase Order Number, Bill of Lading Number, Other Enter corresponding value or data into the Number field. Click the plus sign (+) to add another reference identifier (if needed) View Rate Options Click Continue to view rates on the next page. If no additional services are needed, the rates returned will be accurate If any accessorials need to be added, click on the line for the carrier you would like to use. Your origin and destination service options will present below. By selecting an Add-on, the service and corresponding cost will be included in the quote presented on the right side of the page. Enter Pickup and Delivery Information Select the Pickup Date (this should be the first date the shipment is available) Enter the pickup and delivery address details Enter any important Delivery instructions (not required) Click Continue to Review and Confirm your order Review and Book Click Book Shipment to automatically dispatch your shipment to ShipHawk. You should receive an order confirmation receipt shortly after. The Bill of Lading (BOL) and Labels will be available immediately. For consideration: Estimated transit time is displayed for each carrier. Transit days do not include the day of pick-up or weekend/holidays for calculation. Additional services may add days to your estimated transit time. What service levels do you have from DHL Express? Service Levels: BreakBulkEconomy BreakBulkExpress DomesticEconomySelect DomesticExpress DomesticExpress1030 DomesticExpress1200 EconomySelect EconomySelectNonDoc EuroPack EuropackNonDoc Express1030 Express1030NonDoc Express1200NonDoc Express1200 Express900 Express900NonDoc ExpressEasy ExpressEasyNonDoc ExpressEnvelope ExpressWorldwide ExpressWorldwideB2C ExpressWorldwideB2CNonDoc ExpressWorldwideECX ExpressWorldwideNonDoc FreightWorldwide GlobalmailBusiness JetLine JumboBox LogisticsServices SameDay SecureLine SprintLine Can i search for a POD? In reCONNECT, select the '% of POD's outstanding in total' widget. This will open the reCONNECT POD view. User the 'search' function to find a POD. see below for the guide on 'how to find a POD' What service levels do you have from DHL Express? Service Levels: BreakBulkEconomy BreakBulkExpress DomesticEconomySelect DomesticExpress DomesticExpress1030 DomesticExpress1200 EconomySelect EconomySelectNonDoc EuroPack EuropackNonDoc Express1030 Express1030NonDoc Express1200NonDoc Express1200 Express900 Express900NonDoc ExpressEasy ExpressEasyNonDoc ExpressEnvelope ExpressWorldwide ExpressWorldwideB2C ExpressWorldwideB2CNonDoc ExpressWorldwideECX ExpressWorldwideNonDoc FreightWorldwide GlobalmailBusiness JetLine JumboBox LogisticsServices SameDay SecureLine SprintLine Can my customer get notified of a delivery? You can activate notifications for each end customer separately. A notification can be an email, an SMS for both. There are 4 notifications: 1. Stock allocated 2. Carrier assigned 3. Out for delivery 4. Delivered You can select the ones you prefer to send. If i request a POD, what happens?" Event will trigger a notification to the carrier associated to the delivery. It will also update the carriers Dashboard with the request. Your widget 'No. of requested POD's returned' will update at the bottom with the number of POD's reuested but not yet returned. How do i add additional rates to a rate card? The simple answer is to add to the bottom of the rate card already imported and import again. It is best to not do this during routing and scheduling activites. You cannot allocate a carrier if they have no rate for the postcode. Operationally, it can be adviseable to add postcodes not currently tendered for as '0'. This will allow the carrier to be used without holding up the operation while new rates are imported. These '0' rates will not be included in any automated routing and where manually allocated the cost can be added by the carrier in CONNECT. What service levels do you have from DPD? Service Levels: AirExpressInternationalAir AirClassicInternationalAir ParcelSunday FreightParcelSunday PalletSunday PalletDpdClassic ExpresspakDpdClassic ExpresspakSunday ParcelDpdClassic ParcelDpdTwoDay ParcelDpdNextDay ParcelDpd12 ParcelDpd10 ParcelDpd10 ParcelReturnToShop ParcelSaturday ParcelSaturday12 ParcelSaturday10 ParcelSaturday10 ParcelSunday12 FreightParcelDpdClassic FreightParcelSunday12 ExpresspakDpdNextDay ExpresspakDpd12 ExpresspakDpd10 ExpresspakDpd10 ExpresspakSaturday ExpresspakSaturday12 ExpresspakSaturday10 ExpresspakSaturday10 ExpresspakSunday12 PalletSunday12 PalletDpdTwoDay PalletDpdNextDay PalletDpd12 PalletDpd10 PalletSaturday PalletSaturday12 PalletSaturday10 FreightParcelDpdTwoDay FreightParcelDpdNextDay FreightParcelDpd12 FreightParcelDpd10 FreightParcelSaturday FreightParcelSaturday12 FreightParcelSaturday10 ParcelShipToShop How do i add additional rates to a rate card? The simple answer is to add to the bottom of the rate card already imported and import again. It is best to not do this during routing and scheduling activites. You cannot allocate a carrier if they have no rate for the postcode. Operationally, it can be adviseable to add postcodes not currently tendered for as '0'. This will allow the carrier to be used without holding up the operation while new rates are imported. These '0' rates will not be included in any automated routing and where manually allocated the cost can be added by the carrier in CONNECT. How do i know the information that i need to activate a carrier for integration? Go to: VITALS - Carrier VITALS. Search for the carrier you are interested in. Click on 'Add carrier integration'. Select the carrier you are interested in: We will show you the information required. Simply ask your carrier account manager to provide. Do you manage hazardous consignments? Yes, we manage hazardous. We inform DHL. This will be dependant on your DHL account agreement and it being added to the order request. I can't save my order. I just get red stars against fields? The red stars represent fields that your advanced user has deemed 'required'. You cannot proceed until you have added a value. How do I add new carriers to my Event Account? Carriers can be added to your DOCK using the 'Invite carriers' function. Click on the large blue '+' in the top right corner of the DOCK Control view. The 'Invite new carrier' function will show (see image on the right) You can add their e-mail address or select from the 'Event carrier list' to see if they are already registered. Select 'Invite' to send your invite. The 'new' carrier will immediately receive an -mail notification and instructions on how to join you in Event. You will receive a notification once they have accepted. Will will help by providing a predictive text function a you type in a carrier name. If they are in the Event Carrier pool they will show. You can also select 'My Carriers' to view the Event Carrier Pool, search for a carrier and invite. If the carrier you want is not available, select the blue '+' to invite a new carrier using an e-mail address. Once they have accepted we will automatically add them to 'My Carriers' and they will be ready for you to use. How long will it take to generate a label? The time it takes to generate a label through the Event Label service will be dependant on your internet speed. Below are some examples of the times expected based on In the above internet speed test the time you can expect it takes to return your label is 4 secs 20 labels requested through the Bulk Print service will take approximately1m 20s In the above internet speed test the time you can expect it takes to return your label is 5 secs 20 labels requested through the Bulk Print service will take approximately 1m 40s Tested using: https://broadbandtest.which.co.uk I want to add multiple products. How do i do this? You need to subscribe to each product one at a time. For the 1st product you will add in your Account details to create your Event Account and then follow the setup wizard. After that each additional product you subscribe to the Event assistant will recognise you from your login details and automatically add the product to your account, then you will folllow the wizard again to setup. We recommend that you invite users to your Event environment once you have subscribed to all the products you need as you can invite users in bulk for multiple products rather then individually for each product. What service levels do you have from DPD? Service Levels: AirExpressInternationalAir AirClassicInternationalAir ParcelSunday FreightParcelSunday PalletSunday PalletDpdClassic ExpresspakDpdClassic ExpresspakSunday ParcelDpdClassic ParcelDpdTwoDay ParcelDpdNextDay ParcelDpd12 ParcelDpd10 ParcelDpd10 ParcelReturnToShop ParcelSaturday ParcelSaturday12 ParcelSaturday10 ParcelSaturday10 ParcelSunday12 FreightParcelDpdClassic FreightParcelSunday12 ExpresspakDpdNextDay ExpresspakDpd12 ExpresspakDpd10 ExpresspakDpd10 ExpresspakSaturday ExpresspakSaturday12 ExpresspakSaturday10 ExpresspakSaturday10 ExpresspakSunday12 PalletSunday12 PalletDpdTwoDay PalletDpdNextDay PalletDpd12 PalletDpd10 PalletSaturday PalletSaturday12 PalletSaturday10 FreightParcelDpdTwoDay FreightParcelDpdNextDay FreightParcelDpd12 FreightParcelDpd10 FreightParcelSaturday FreightParcelSaturday12 FreightParcelSaturday10 ParcelShipToShop I have a POD error on upload. What do I do? Enter your answer here What is the Access all code? The Access All Code provides the holder with the ability to bypass the Kiosk requirements. Adding the number as a reservation will immediately open the barrier control (if one is being used). We recommend that this number is changed regulary and is at least 4 digits long. You can use numbers and / or letters. Do you manage hazardous consignments? Yes, we manage hazardous. We inform DHL. This will be dependant on your DHL account agreement and it being added to the order request. What if the carrier i want is not in your list? If you want an additional carrier contact: Event Account Support service.desk@3t-europe.com Do i need to add carrier e-mail addresses on the Account setup page? The carrier invite on the Account setup page lets you find or add carriers early in the process so they can be up and running by the end of it. The setup process will take approximately 10 miniutes. By the end of that you will want to be able to use DOCK. DOCK needs carriers, either to add reservations or to be allocated a reservation. Adding them as early in the process as possible means they are very likely to be ready for you at the start... What paperwork is provided? DHL receive an electronic manifest each time a label is requested. They can be given the Event Manifest report when they arrive to collect. They always print 2 parts to their label. Attach the 1st label to the package and the 2nd label is your receipt. You will need to provide a delivery note, customs documentation, commercail invoices etc I can't add a POD or cost addition to my invoice. Whats gone wrong? Enter your answer here I have subscribed to a product i don't want. How do i remove it? Please contact service.desk@3t-europe.com Why don't i have 'use system rating' option in Carrier selection? You need to setup a Parcel carrier account in Event. 1. Setup a free account in Carrier Vitals - Add New Parcel Carrier 2. Have a look at the carriers available for integration. 3. Setup an account with a parcel carrier of your choice through their website. 4. Select the carrier you have setup an account with and add those details to 'Add New Parcel Carrier'. We will take care of the rest. 5. Your new carrier integration will immeditely be available for you in Create Order. Why do i get 2 labels from DHL Express? DHL provides a Waybill for each label or multi peice label set. Each shipment you despatch carries a waybill number, you will find this number at the top of the waybill along with the barcode (it is recommended that the sender's copy of the Waybill is kept on file until a delivery is made). Can i use the same account details for each site i operate? DPD will require you to have a separate rate card for each site (Event account). You will need to create the rate card for each site and email through to your 3t Event contact. Can i add my own cost addition reasons types? Yes, you can use the Event reCONNECT default reason types, add in your own reasons or use a combination of both. The function to change the reason types are in the reCONNECT configuration. 1. Open the configuration view and select '1' from the dropdown. 2. Type in the reason into the text box and click 'ADD' 3. The new reason will be added to the Available Fields. Use the transfer function to move across to Selected Fields. 4. Once in the correct position in Selected Fields, click SAVE. 5. You have now added a new Cost Addition reason type... How do i know the information that i need to activate a carrier for integration? Go to: VITALS - Carrier VITALS. Search for the carrier you are interested in. Click on 'Add carrier integration'. Select the carrier you are interested in: We will show you the information required. Simply ask your carrier account manager to provide. What paperwork is provided? DHL receive an electronic manifest each time a label is requested. They can be given the Event Manifest report when they arrive to collect. They always print 2 parts to their label. Attach the 1st label to the package and the 2nd label is your receipt. You will need to provide a delivery note, customs documentation, commercail invoices etc How do i add my carriers using the setup invite process? 1st, it is always better to check if your carrier already has a profile in Event. Enter the carrier name and we will lookup it up and give you results for it or anything close to it for you. If the one you want is shown, select it and try the next name or click invite. If the carrier you want does not have an Event profile then you can enter an e-mail address to your contact and they will be invited to your DOCK. If a carrier does have a profile in Event already you have full control of them on your Account. You data is secure with your own Event environment. The use of the carrier is at your own discreasion. dd Can i add my own H&S information? You can add personalised H&S information as a .txt (microsoft notepad). If you require translated versions of your H&S document we provide the function to upload against each lanaguage but do not currently support translation of the original document. Can i use the same account details for each site i operate? DPD will require you to have a separate rate card for each site (Event account). You will need to create the rate card for each site and email through to your 3t Event contact. What does Create Order enable me to do? Its simply really - to add a manual order and allocate to a carrier of your choice for delivery or collection. An order is bag, box, pallet, a full truck load collected from an address and delivered to a different address. You can add your order, arrange collection automatically with the haulier and print a label all from this one product or just use it to create orders for your transport planning team to schedule. With Create Order you follow a set of; 1. Select a shipping date 2. Choose collection and delivery address 3. The quantity and type of packing item you want moving 4. Add product details as required. 5. Choose how to move it. Parcel carrier, haulier etc 6. Add any instructions 7. Print a label if requred, push to your selected haulier or to your transport planning screen What is a reCONNECT widget? A widget is simply a reporting tool in a dashboard that provides the user the current state of the information it is reporting on. It reduces the need to look for actions that need to be taken, instead those actions and issues come to you. For the Invoice upload, the widget quickly informs the user if they have had any new invoices uploaded that need to be actioned and once action tells the user they are upto date. How do i activate label consolidation? Event automatically gives you consolidation (multi peice) congsinments. Being directly integrated with each carrier, consolidation is automatically applied based on the carrier and the revised rate applied to the consignment upon labelling. There is no need Note: not all parcel carriers provide consolidation savings. UPS and DHL for example do. DPD do not. Adding Aramex credentials to integrate with them? Please make sure that for the Country you add as 'NL' and not the Netherlands. Do you provide DPD tracking through your Event? We have a standard tracking integration with DPD so regardless of the carrier mix you use the tracking information is generic. It includes the following tracking status: 1. collection, 2. transfer between hubs, 3. intransit, 4. out for delivery, 5. delivered. We also include, current estimated date and time, current position, current date and time. When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer. Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point. Please see the INFORM section for more information on tracking Do i have to finish the DOCK setup wizard in one sitting? You will need to finish it to be able to use DOCK but yo do not have to do it all in one go. The setup will take less than 10 mins, depending on your DOCK complexity. To stop the setup wizard simply click on the 'x' in the top right corner. We will take you to your HOME screen. You will see a reminder in your 'Event actions' on the right of the HOME screen that you must complete the setup to use DOCK. Clicking on the DOCK tile on your HOME screen will restart the setup wizard from the point you left it. Is it possible to add my company name to Kiosk? Yes, you can add your own compny name as you want to see it. Kiosk - Configuration - General - Company name How do i navigate around DOCK? DOCK is designed to 'expand' as you drill for more information. To do this we employ the use of'blades' Each section of DOCK is called a 'blade'. Each blade has a menu and a set of action buttons Each menu represents the presentation of specific information. As an example.. Reservation Control blade has the menus with associated information pertaining to the booking slot for: 1. Status 2. Summary 3. Detail The blade also has has action buttons that relate to 'master' actions just for that specific blade: 1. Blade drag '+' Selection will allow you to rearrange the blade position 2. close 'x' Selection will close this blade 3. Configuration '...' (see DOCK Configuration) 4. Help '?' Will provide information about this blade. Navigate by menu's The menus options for each blade are located under the blade title header. In the image opposite you can see them under the DOCK Control and RESERVATION Control blade headers. The menus will show in blue when active and white when inactive Selecting on will open up a new view in the same blade Navigate by booking slots Clicking on a booking slot will have 2 different outcomes Click on a FREE slot and you will be navigated to the Create Reservation view. (see image below) Click on a booked slot and the RESERVATION Control blade will open on the menu STATUS (see image above) ADD IMAGE Navigate by Quick links - View reservation This will navigate you to RESERVATION Control Summary as remember clicking on the slot opens the RESERVATION Control Status menu - Complete This will let you automatically complete all status events in one go - Allocate This will take you to the Allocation blade where reservations with no booking bay or time can be dragged onto the DOCK to book [see 'what can I do in DOCK'] - Request vehicle 1-click call to Bay This function allows you to call a waiting vehicle to the Bay without having to go and get them, send someone else or get them to keep 'checking if you are ready for them'. To use the function simply click on the 3 dots in the top right of the booking slot for the booking you want to call to Bay. Select the 'Request vehicle' function and click - Add incident Selection of this function will open up the incident blade enabling you to add an incident. [see 'DOCK incidents' for more information] - Print manifest Select to print a manifest for this booking - Report system fault Select to report a system fault - Edit slot definition This function lets the user manipulate the definition of a booked slot. Adding Aramex credentials to integrate with them? Please make sure that for the Country you add as 'NL' and not the Netherlands. Do I have to Allocate every Route? Enter your answer here Do you provide DPD tracking through your Event? We have a standard tracking integration with DPD so regardless of the carrier mix you use the tracking information is generic. It includes the following tracking status: 1. collection, 2. transfer between hubs, 3. intransit, 4. out for delivery, 5. delivered. We also include, current estimated date and time, current position, current date and time. When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer. Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point. Please see the INFORM section for more information on tracking How much does each product cost to use? Event is a SAAS (software as a service) subscription. Please contact our sales department for more information. sales@3t-europe.com How do i know what i need to add to create my order? Before you use this product an Advanced user will of customised the screen especially for you. So only the information that means something to you will be available to you. Some fields are required and must be added and some are used as required but all will be fields you can use. We also make some fields required by default such as addresses... Do i need an IT department to use Event? The majority of our products in Event can be downloaded from the Store and implemented by an operational user. Being a webbased application all you need to do is create an account, follow the wizard and start using the application. Why have i not received the full consolidated rate for my consignment? Event Process Order screen shows you any consolidation available. Each row in the grid (in the below image) is a label. Multiple rows mean consolidation savings are possible if the carrier you select offers that service. In Event, a label is given a status. This status dictates if a label can be printed / reprinted. 1. Label ready (R) - can be printed 2. Labelled (L) - has been printed once but can be reprinted 3. Despatched (D) - can not be reprinted as you have despatched the package. Each time you click on 'Print all Labels' button in the below image, Event will print any labels in 'R' status and reprint any labels already printed in 'L' status. This is to make sure you always get the best rate. If any of the labels are in 'D' status they will be ignored. You cannot 'undespatch' a despatched package. What is a DOCK status? The status view is basically a series of operational 'events' that, when actioned provide visibility on the position of the booking slot within that process. The main aim is to show on the DOCK schedule the current operational 'on DOCK' status of the booking slot. So, at a glance you can tell if behind, in front or if your DOCK is on target. How do we do this? Well we have an automated way to update a DOCK status and a manual way. You can integrate with DOCK and pass your status updates from your WMS to Event so it can update against the correct slot. You can also use the manual process built directly into DOCK to physically update the booking slot status as it happens and this is the one we will concentrate on now. How do you get to the Status view to update an event anyway? Well , you 1st need a booking slot that has been booked. Then simply click on the slot and the Status view will open up for you like magic.. At the top of the view is the Bay and time of the slot you are about to update just to be sure its the correct one... The status view has a few different sections: The event type Pick start, Vehicle on site etc This is the name of the event type within your despatch or Goods in process. We have created you defaults within the product but you can change them in the Status Configuration view. The status of the individual event This provides a visual on the events that have ben action upto a point. All of the 'circles' will start off as blue, as each status is selected the circles will change colour depending on when the event is actioned within the booking window. So, if the booking window is 14:00 for a 1hr slot and an Event is selected at 14:01 the circle will change to green. If an event is selected after the booking slot ends then we will set colour as red. Remember, if a blue circle the event has not been actioned. The time This is the time that the event actually took place. You will notice that the time to start with is the current time, if you click the event select button it will freeze the time and create the time stamp for the event. You can of course edit the time by clicking on it and changing it. Event will automatically save your edit and then of course log your user ID. The date This is the date that the event actually took place. You will notice that like the time, the date to start with is the current date and if you click the event select button it will freeze the date and create the date stamp for the event. You can of course edit the date by clicking on it and changing it. Event will automatically save your edit and then of course log your user ID. The event select button. This button confirms the event date and time. It will update the booking slot with the correct colour code for the event type. As events are selected and actioned they will update the DOCK View booking slot immediately How is a cost addition added to reCONNECT? Enter your answer here How do i setup multiple sites? An Account is a self contained unit. If you have multiple sites each site has its own individul Account. Company Acme Packaging has sites in Rugby and Leicester. Rugby and Leicester will each need to subscribe to Event DOCK separately In this case your Account name could be Acme Packaging [Rugby] for example and Leicesters would be Acme Packaging [Leicester]. Site names would be Acme Rugby and Acme Leicester respectively You can link Accounts together in a later process. Account Name = A name for your Account [this will need to be unique in Event] Account site = Usually your company name and site [usually this is the town] Account ID = You can add an ID [see image below Acme0012] How do i change the instructions for arrivals with a reservation number? We have procided 3 scenarios for vehicles arriving and in the configuration screen provide the functionality to allow you to 'rewrite' these to match your business requirement. For example: 'Same trailer arriving as collecting, bay is busy so please wait.' You may decide to rewrite this to say: 'The bay is currently busy, please park up on the left of the yard, turn your engine off and hand your keys in at the office.' Do you manage hazardous consignments? Yes, we manage hazardous. We inform DPD. This will be dependant on your DPD account agreement and it being added to the order request. Do you manage hazardous consignments? Yes, we manage hazardous. We inform DPD. This will be dependant on your DPD account agreement and it being added to the order request. I have clicked Allocate widget but I cannot see the DOCK view. Enter your answer here What is 'Bulk Label' or 'Get ALL Labels' printing? Event provides multiple options for printing labels. 1. Individually per delivery (from Process Order) 2. Individually per delivery (scanning the HU barcode 3. By ROUTE (all labels on a single Route) By ROUTE will generate ALL labels for a ROUTE including calculating consolidation savings. Event will provide a label viewer with all labels in PDF format, configured to print correctly on 6' 3' label. How do I select a collection slot? Enter your answer here Can i configure the Status view in DOCK? We have designed and built DOCK to work for you but some things just can't be generic! There is no 'one size fits all' and because of this we have built DOCK with the ability for you to 'make it mean something to you'. To this end we have designed configuration screens. Navigation : you can access Status configuration from the Status view by clicking on the 3 dots '...' in the top right corner of the view The reset function will set the status configuration back to the original Event settings. You can deactivate a status type altogether and remove it fro m the view by toggling the on / off switch. You can rename the status types to something that fits your operation better. click on the 'x' next to the status you want to rename and type in the new status name. To change the default Event status colours simply click on the colour and select a new one. Now just save your changes and check out the new look. Your new status view look will be updated immediately. It is therefore preferable to make major configuration changes at the end of the day or a shift. What happens if i have chosen a parcel carrier and printed a label an then decide to cancel the order? Has the carrier been booked? Create Order will let you enter the information needed to book the carrier, print a label, get a rate. It wont book the carrier collection for you. You need to arrange for the local depot to collect when it suits you best, What paperwork is provided? DPD receive an electronic manifest each time a label is requested. They can be given the Event Manifest report when they arrive to collect. You will need to provide a delivery note, customs documentation, commercail invoices etc Do i have to have a reservation number to get past the Kiosk? We understand that not all vehicles that need to pass through the Kiosk will have a reservation number. To this end we have provided 2 'non reservation number' ways to get through. Use the Access All Code Use the no reservation function. This lets the user add specific types of vehicle that will not get a reservation number but that need access but you want to log the time the come in rather than give out the Access All Code. So, you can add 'Contractor' or Wast collection' as types and inform these vehicles to select their specific type. Why do i need to action cost additions in reCONNECT? There are some situations where carriers are able to request cost additions. These can be waiting time charges or unexpected storage etc. These cost additions reasons can be managed by you so that only those you allow can be requested. A carrier cannot simply add a cost addition to their invoice. You must authorise it 1st. I have created an Account but i cannot see any applications? Enter your answer here I have added to many bays. How do i delete one? You can right click on your virtual bay on the right of the screen. This will give you a popup and at the bottom is a function called Delete Bay. You will be asked to confirm again before we remove it. You can add a new bay in at any time during the setup process or use the PREVIOUS button to go back to the correct sceen. What paperwork is provided? DPD receive an electronic manifest each time a label is requested. They can be given the Event Manifest report when they arrive to collect. You will need to provide a delivery note, customs documentation, commercail invoices etc What does the copy bay function do? In many sitiuations the same bay configuration is used on multiple bays if not all in a warehouse. To speed up setup we have provided the ability to simply 1-click copy an existing bay and replicate it. This can only be done when you have a bay already created in the correct configuration. You can also use this function where you might only need to change 10% of a bay, so copy it and just chnage that 10% rather than create from scratch again. When you select the copy function you will simply be asked to select the bay you want to copy and your DOCK assistant will do the rest. How do i add instructions for arrivals without a reservation number? Enter your answer here Is it possible to change the items in a booking slot? Enter your answer here What hardware setup is required to use the Event label service? Simply a label printer, connected to your PC either through USB or networked. There is no requirement to configure your printer. Labels are presented as PDF format to fit a 6'3' label for you by default. How do I know if I have a Route to allocate? Enter your answer here Can anyone access reCONNECT and action cost additions? Enter your answer here The address i want to use is not available. How to i add one? If you have added the required information and FIND has not brought back the result to are looking for then you can select the 'Create a new address'. See below image. This will guide you through the process to add a new address to your Account. I have a different bay setup on Friday to the rest of the week. How do i show this? During the DOCK setup process you are creating a generic day as in may cases most days are the same. At stage 8 of setup we copy this generic bay across each day of the week and give you the ability to select a day to make changes. So at this point you can make your Friday changes to Fridays template. Click on the day of the week to activate [green] or deactivate [blue]. Click on the dropdown to edit the individual days DOCK. The day you are about to edit will show as red to indicate you are in edit mode for that particular day. How does a DOCK blade work? DOCK is designed to 'expand' as you drill for more information. To do this we employ the use of consistant management pages or 'blades'. Each section of DOCK is called a 'blade'. Each blade has a menu and a set of action buttons Each menu represents the presentation of specific information. As an example.. Reservation Control blade has the menus with associated information pertaining to the booking slot for: Status Summary Detail The blade also has has action buttons that relate to 'master' actions just for that specific blade: Blade drag '+'. Selection will allow you to rearrange the blade position close 'x'. Selection will close this blade Configuration '...' (see DOCK Configuration) Help '?'. Will provide information about this blade. A blade can be dragged from right to left using the white '+' in the action menu above. They can be dragged larger / smaller from the side of the blade. How do i make a field required so that the user must add it? In the configuration screen, under the correct headed section make sure the field you want is in the 'visible parameters'. Then simply tick the box next to the field. Remember to save the change. Can I change a collection slot once I have selected it? Enter your answer here If i reject a cost addition will the carrier know about it? Enter your answer here Can i see the label before i print it? Event has a label viewer that enables you to view before you print. How do i add the arrivals types that don't have a reservation number? Kiosk - Configuration - Reservation Instructions - Point 3 We provide the ability for you to add upto 4 different types. Also the ability for you to translate these as required. I have incorrectly actioned a cost addition. What do i do now? You will need to contact the carrier directly. How do i add new translations or languages for Kiosk? We have translated the Kiosk main screens already for you into the following lanaguages: English Italian German Polish Spanish French Russian Portuguese Any configurable specifics such as H&S documents, instructions for entering the yard require ypou to translate as required based on the languages you use. If you only use English and Polish then just translate the above into Polish. Why can't i get a label for my order? Each address will go through the specific address vaildation of the carrier you have selected. Address validation is an important service, after all, we all want the package to be successfully delivered the 1st time around. Using Google is a good idea to check and validate an address you are unsure about. As an example: Good Address Name: 3t Logistics Ltd Address1: 5 Smith Way Address2: Grove Park Town: Enderby County: Postcode: LE19 1SX Country: United Kingdom Bad Address Name: 3t Ltd Address1: Smith Way Grove Park Address2: Town: Enderby County: Enderby Postcode: LE19 1SX Country: United Kingdom DOCK menu function The menus options for each blade are located under the blade title header. In the image below you can see them under the DOCK Control and RESERVATION Control blade headers. The menus will show in blue when active and white when inactive. Selecting one will open up a new view in the same blade What are the different integration types? For DOCK to work it needs reservations, These reservations can be added in different ways: Manual entry. Either by the DOCK owner or by their carriers. Using a CSV file to import your reservations. Integration with our API from ROUTE or another planning tool. We provide you with the manual entry by default with your DOCK subscription. To use the CSV service simply contact out Servuce Desk who will help you map your data into DOCK. I have selected a parcel carrier but the delivery date / time is to late. What do i do? You can select the 'back' button in the 'Additional information' section. You will then need to select a different service level from the carrier. If you selected an 'economy' service, you may need to select a 'next day' service. Can I change the collection date? Enter your answer here Do i have to enter information on each screen? Each of the Kiosk screens provides instructions on what is needed to be added. There is a minimum requirement of information we require to help the Kiosk make its decisions. If the information is not compulsory we provide a 'skip' function. How do i know if i have actioned all my cost additions? Enter your answer here Is it possible to create a collection manifest for a Route? Yes. To access a Route Manifest follow the instructions below: 1. Open the Route application 2. Select the Route and click on the Route selection menu (as in the below image) 3. Select 'View Manifest' from the list 4. Save or print once generated. How does the 'Request vehicle' function work? Request vehicle, also called '1-click call to Bay' is a function allows you to call a waiting vehicle to the Bay without having to go and get them physically, send someone else or get them to keep checking with the goods in office if you are 'ready for them yet'! The service requires that the drivers mobile number has been entered into DOCK against the reservation. This can be done in 3 ways: The carrier adds before the vehicle arrives through their Event application CONNECT The driver adds through GO.KIOSK The driver provides on arrival and is updated against their reservation in the Reservation Control - Summary menu. To use the function simply click on the 3 dots in the top right of the booking slot for the booking you want to call to Bay. Select the 'Request vehicle' function and click What is Invoice? In Event, an Invoice is a consolidation of Routes. As soon as you confirm a Route is delivered, it is added to an invoice. The invoice grows as more Routes are added to it until the invoice end date is reached and the invoice becomes ready for payment. I have just got a 'opps, there is a problem' message. What do i do?" If you ever get this message you will need to close the Create Order page, go back to the HOME screen, then click back on Create Order and add order detail again. We apologise in advance if you do get this error. We use the information from th error to correct any issue or to inform you of any data problem. What service levels do you have for Aramex? Service Levels: Domestic PriorityDocumentExpress PriorityParcelExpress PriorityLetterExpress DeferredDocumentExpress DeferredParcelExpress GroundDocumentExpress GroundParcelExpress EconomyParcelExpress What is a DOCK Reservation? A DOCK Reservation is a request made against a booking slot in your DOCK for a vehicle to deliver or collect. There are 3 different types of slot Free slot - available to be booked Fixed slot - where the slot has been fixed for a specific carrier or for the DOCK team themseleves, for example Lunch. Reserved slot - one booked by a carrier to deliver in or collect. It is also possible to have an Empty slot - no slot for any of the above but available to be converted into one of the above at any time. Can i remove screens i don't need to use? The only screen that can be removed is the 'no reservation number' screen where you can add types of vehicles that might arrive that are never booked in. Contractors for example. How does an invoice get created? An invoice is created the moment you confirm a Route is delivered. We create the invoice reference for you and show it against each Route. This invoice reference must be added to the physical invoice to match for payment. Can i update parcel carrier cost additions? Parcel carriers by default will not add cost additions if required through CONNECT. It is possible for the Account owner to get access to the CONNECT portal for their parcel carriers so that they can manage this process for them. Please contact support desk and ask for a CONNECT account for the parcel carrier in question. What service levels do you have for Aramex? Service Levels: Domestic PriorityDocumentExpress PriorityParcelExpress PriorityLetterExpress DeferredDocumentExpress DeferredParcelExpress GroundDocumentExpress GroundParcelExpress EconomyParcelExpress Can i add the value of the package i am shipping for customs? Yes, you can add the value of the goods being shipped at package level in Create Order. In the section 'What's being shipped'. Once you have added the value we send this through thre parcel service to the carrier of your choice. How do i see the detail for a reservation? To see the detail for a booking slot reservation, Click on the booking slot in DOCK Control. The Reservation Control blade will open on the right Slect the menu item called Summary The reservation summary detail will open Why do you need trailer number again if it is already in DOCK? The trailer number updated in DOCK in advance is not always the most accurate. Things change and different trailers are used. For Arriving trailers we need to match against DOCK, that is why we do not prepopulate the Trailer field. For departing we need to make sure if collecting an already loaded stand trailer from a large site that we match the collected trailer to the one in DOCK. How do I add cost additions? Please see the guide below called 'Adding cost additions'. Do integrated parcel carriers add cost additions? Parcel carriers will not add cost additions through Event CONNECT. They will simply provide you with an invoice at the end of each week. If there are any differences between the carrier invoice and the Event invoice, due to redeliveries for example, then it is possible to add these cost additions into the carriers own CONNECT portal on their behal to keep the reporting accurate. Please contact the 3T Service Desk for login details. Do you have a generic pallet label in Event? Yes. To access a Pallet Label follow the instructions below: 1. Open the Route application 2. Select the Route and click on the Route selection menu (as in the below image) 3. Select 'View Pallet Label' from the list 4. Save or print once generated. Can i change the names of the Bays? Yes, you can edit the names. Right click on the bay name you want to change In the popup click on the Bay name field Type in the new bay name Click on the green tick The bay will update immediately What is a cost addition? A Route generally has a rate associated to it. Occassionally something will happen on a Route that requires an additional cost. We call this a cost addition. A cost addition can be added at either Route or Stop level. Do parcel carriers upload invoices? In the main, parcel carriers will not upload invoices. They will simply send their invoice to the account manager. There is no need in Event to upload the invoice through CONNECT currently. How do i select an equipment type for a delivery? This is only available for groupage carriers. You need to have a rate card that includes an equipment (vehicle / trailer types) based tariff. When imported we will present you with all the available carriers and equipment types associated to the delivery. You simply pick the correct one. If the one you want is not in the list check that it has been added to the rate card. What if i need to add more arrival scenarios? If you need more that the 3 offered please contact our support team who will advise you on the next steps. service.desk@3t-europe.com What service levels do you have from FedEx? Service Levels: FEDEX_GROUND FEDEX_2_DAY FEDEX_2_DAY_AM FEDEX_EXPRESS_SAVER STANDARD_OVERNIGHT FIRST_OVERNIGHT PRIORITY_OVERNIGHT INTERNATIONAL_ECONOMY INTERNATIONAL_FIRST INTERNATIONAL_PRIORITY GROUND_HOME_DELIVERY SMART_POST 3rd party billing '3rd party billing is a form of billing where an intermediary handles the invoicing and payment between a purchaser and a vendor.' 3rd party billing is automatically assigned through ROUTE based on the carrier selected. If you then change carrier for any reason you can now update the billing as required. Adding an order through CREATE ORDER also now has the ability to add 3rd party billing information before you select your parcel carrier. If you see this message when changing a carrier, the current carrier has 3rd party billing associated to it.Follow the instruction to make the change without adding in new billing information... or select to update to the correct billling information Find the correct billing address. Simply type in the name to lookup the address... Click find to select from the results. If no address can be found you can try again by clicking on the 'x' or adding in the new address by selecting 'Create new address' How do I know I need to upload an invoice? Enter your answer here Can i hide a Bay if i don't want to see it in my DOCK view? Yes, you can hide a bay(s). Right click on the bay you want to hide In the popup click on the 'Hide [bay name]' This will automaticlly hide the bay and leave a line in its place Click on the green tick The bay will update immediately You can do this for multiple bays To unhide the bay: Click on the line btween the 2 bays Select 'Show [Bay name]' The Bay will automatically reappear. How can i add a cost addition to correct a parcel carrier invoice? Enter your answer here How does the Kiosk know where to send a vehicle on arrival? The kiosk will use 3 peices of information added during the arrival process: The reservation number The trailer number The Status of the bay We use the reservation number to determine that you are who you say you are but also to get the date, bay and time of the reservation. We match the trailer number you have addedin Kiosk to the one added in DOCK by the carrier to determine if the trailer can be loaded or if it is a drop trailer and a different trailer is being collected. We use the status of the bay the reservation is booked in at to deterimine if it is free or still in use. Together, these peices of information allow us to make a decision on where to instruct the vehicle to go to keep the yard as free from congestion as possible. What service levels do you have from FedEx? Service Levels: FEDEX_GROUND FEDEX_2_DAY FEDEX_2_DAY_AM FEDEX_EXPRESS_SAVER STANDARD_OVERNIGHT FIRST_OVERNIGHT PRIORITY_OVERNIGHT INTERNATIONAL_ECONOMY INTERNATIONAL_FIRST INTERNATIONAL_PRIORITY GROUND_HOME_DELIVERY SMART_POST Can i add a cost addition myself for a carrier? Cost additions cannot be added through reCONNECT. They can only be added by the carrier through their own CONNECT portal. To add a cost adjustment for a non-parcel carrier you will need to contact the carrier and ask them to add it. For parcel carriers see question 'Can i update parcel carrier cost additions?' Is it possible to resize the DOCK view? Yes, depending on the number of bays you have it is possible to make your DOCK fit your screen. There are a couple of ways you can do this. Drag individual bays wider Use the resize function to increase both the lenght and width of the DOCK. Dragging the bay wider is acheived simply by clicking on the bay name and dragging the line to the left or right. You can also use the resize function below to increae the size. What happens if the carrier has not added a trailer number in DOCK? Where the carrier did not follow instruction and add a trailer number we will automatically park the vehicles arriving up as we do not know how to instruct them correctly within the yard. We log the failure of the carrier in adding the trailer number for you for KPI reporting. How do I upload an invoice? The CONNECT assistant will tell you when an invoice is ready to upload. (see the guide below these questions) You must create an invoice in PDF format, the simply upload to Event. Event will pass to the customer who will check and action it. How do i filter my DOCK? Visualise your LIVE DOCK DOCK is about control through visualisation. So you have already designed your virtual DOCK to match your physical one during setup but to get that fine control you are going to need to be able to filter your DOCK View multiple days View the status of each slot in your LIVE DOCK To open the filters click the 'Open Filters' link on the right side of the DOCK Control view, to close click a 2nd time. DOCK will automatically update to the current date when you open it but you can select to view upto 5 days at once by changing the date on the 2nd date filter. The date is shown down the left side of the DOCK. Your DOCK can be filtered by carrier, select a carrier from the list and DOCK will filter to show you all the reservations for just your selection. DOCK also has a 'current time' feature that you will see as a red line. It will match your current UTC time and automatically keep in sync with it. My invoice has been rejected. What do i do now? You will need to follow the CONNECT assistant and upload a new invoice. Sometimes a carrier will arrive to collect a trailer with only a unit. How do you deal with this? Where the unit is collecting only, we provide a function called 'unit only' in the trailer screen. The driver can click this to 'skip' the screen and we will remove any logging for a missing trailer number in DOCK. The vehicle will, by default, be asked to park up and ask for assistance. Can i update parcel carrier cost additions? Parcel carriers by default will not add cost additions if required through CONNECT. It is possible for the Account owner to get access to the CONNECT portal for their parcel carriers so that they can manage this process for them. Please contact support desk and ask for a CONNECT account for the parcel carrier in question. Can i use Kiosk on it's own or do i need DOCK? The 2 products have been designed to work with each other and so compliment each other both from a process point of view but also from a comformance point of view. To fully realise the potential of Kiosk it is advisable to use with DOCK. For purely an arrival on site toll and access process it can be used by itself. Why can't I upload an invoice? For an invoice to have its upload activated it must pass certain conditions. 1. All Routes with a collection date within an invoice period must be confirmed as delivered 2. All the Routes on the invoice must be agreed. 3. All cost additions must be approved or rejected by the customer. 4. The invoice period must have finished (00:01 Sunday morning) How do i add a reservation to DOCK? You can add a reservation to DOCK in 2 ways. Select a FREE slot on the day, time and in the bay you want to book.either. This will navigate you to the Create Reservation view Add the required information to create your reservation The date, time and bay will show at the top of the view The required information will be stared Click SAVE reservation or Save and Close reservation to close the Create Reservation view and be navigated back to the DOCK view. If you don't know eactly the date, time or bay or if you just want to input all your reservations and add to DOCK at a later date or time: Select the menu item in DOCK Control called 'Create Reservation' This will navigate you to the Create Reservation view The date, time and bay will be blank as you didnot select a booking slot Add the required information to create your reservation. This will include the date This will not add the reservation to the DOCK until you Allocate them manually to the required day, time and bay. [see How to Allocate a reservation] What paperwork is provided? UPS receive an electronic manifest each time a label is requested. They can be given the Event Manifest report when they arrive to collect. You will need to provide a delivery note, customs documentation, commercail invoices etc What paperwork is provided? UPS receive an electronic manifest each time a label is requested. They can be given the Event Manifest report when they arrive to collect. You will need to provide a delivery note, customs documentation, commercail invoices etc Can I add multiple invoices? No. An invoice represents a period of time. Currently this is pre-defined to a week. As you agree routes they will fill up an invoice. A route is associated to an invoice based on its collection date but only added to the invoice when delivery is confirmed. When all the routes are confirmed as delivered and agreed the the invoice will close. You will then be instructed to add an invoice. If a Route is agreed to be added after this invoice is rasied and approved then a new invoice will need to be raised. How do my carriers add a reservation? Your carriers can add reservations for you. Send the carrier the information on exactly what you want delivering or collecting They can then enter the reservation through CONNECT, their Event portal. They will allocate the reservation to your DOCK at a date, time and a bay. You can dictate when they can add reservations either by defining the date or by using DOCK's business rules to restrict what your carrier can do and when. [see Does DOCK have any business rules built in to it?] Do you manage hazardous consignments? Yes, we manage hazardous. We inform UPS. This will be dependant on your UPS account agreement and it being added to the order request. How do i Allocate a reservation to DOCK? Enter your answer here Do you manage hazardous consignments? Yes, we manage hazardous. We inform UPS. This will be dependant on your UPS account agreement and it being added to the order request. Will Event organise the collection of parcels? You will need to arrange collections of parcels directly with the carrier. This can be done on a fixed time basis or adhoc each morning. Please contact TNT directly to set a collection schedule up. Will Event organise the collection of parcels? You will need to arrange collections of parcels directly with the carrier. This can be done on a fixed time basis or adhoc each morning. Please contact TNT directly to set a collection schedule up. Will Event organise the collection of parcels? You will need to arrange collections of parcels directly with the carrier. This can be done on a fixed time basis or adhoc each morning. Please contact UPS directly to set a collection schedule up. What does the booking slot quick links button let me do? Navigate by Quick links View reservation This will navigate you to RESERVATION Control Summary as remember clicking on the slot opens the RESERVATION Control Status menu Complete This will let you automatically complete all status events in one go Allocate This will take you to the Allocation blade where reservations with no booking bay or time can be dragged onto the DOCK to book [see 'what can I do in DOCK'] Request vehicle 1-click call to Bay This function allows you to call a waiting vehicle to the Bay without having to go and get them, send someone else or get them to keep 'checking if you are ready for them'. To use the function simply click on the 3 dots in the top right of the booking slot for the booking you want to call to Bay. Select the 'Request vehicle' function and click Add incident Selection of this function will open up the incident blade enabling you to add an incident. [see 'DOCK incidents' for more information] Print manifest Select to print a manifest for this booking Report system fault Select to report a system fault Edit slot definition This function lets the user manipulate the definition of a booked slot. Will Event organise the collection of parcels? You will need to arrange collections of parcels directly with the carrier. This can be done on a fixed time basis or adhoc each morning. Please contact UPS directly to set a collection schedule up. Can i remove fields from Create Reservation? Enter your answer here Will KIOSK work with any other DOCK software? Yes, KIOSK can be connected to other DOCK systems. Please contact: sales@3t-europe.com Will Event organise the collection of parcels? You will need to arrange collections of parcels directly with the carrier. This can be done on a fixed time basis or adhoc each morning. Please contact DHL directly to set a collection schedule up. Will Event organise the collection of parcels? You will need to arrange collections of parcels directly with the carrier. This can be done on a fixed time basis or adhoc each morning. Please contact DHL directly to set a collection schedule up. What are my options for setting up KIOSK in my yard? KIOSK is best suited to being linked with a security barrier. It can be used in a number of ways: On a single regular PC in a gatehouse On a single touchscreen tablet as self service with no gatehouse On IN and OUT PC's in a gate house On IN and OUT touchscreen tablets as self service with no gatehouse In an office with goods in or despatch Really, the choice is yours... Will Event organise the collection of parcels? You will need to arrange collections of parcels directly with the carrier. This can be done on a fixed time basis or adhoc each morning. Please contact DPD directly to set a collection schedule up. Will Event organise the collection of parcels? You will need to arrange collections of parcels directly with the carrier. This can be done on a fixed time basis or adhoc each morning. Please contact DPD directly to set a collection schedule up. What is an invoice period? As a default, an invoice runs from 00:01 Sunday morning for a full week. A Route with a collection date that falls within this period will be added to the invoice. The invoice cannot close until all the Routes on the invoice have been agreed and any cost additions have been approved or rejected. Do TNT Express provide consolidation for multi consignments? TNT do provide a multi consignment service for consolidation. They will provide 1 unique tracking reference for the complete consolidated delivery. So you will only get 1 tracking ID per consolidation. They basically create a virtual delivery box for the multi peices and put them all into this 1 big box and track just the box. They do not offer savings for multi consignments to the same destination. Do TNT Express provide consolidation for multi consignments? TNT do provide a multi consignment service for consolidation. They will provide 1 unique tracking reference for the complete consolidated delivery. So you will only get 1 tracking ID per consolidation. They basically create a virtual delivery box for the multi peices and put them all into this 1 big box and track just the box. They do not offer savings for multi consignments to the same destination. Can i change the default issues to make them fit my business? Enter your answer here How do I add fuel surcharge Currently a fuel surcharge must be added to a Route as a Route cost addition using the fuel surcharge reason type. Enter your answer here Enter your answer here Enter your answer here Do you provide DHL tracking through your Event? We have a standard tracking integration with DHL so regardless of the carrier mix you use the tracking information is generic. It includes the following tracking status: 1. collection, 2. transfer between hubs, 3. intransit, 4. out for delivery, 5. delivered. We also include, current estimated date and time, current position, current date and time. When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer. Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point. Please see the INFORM section for more information on tracking Do you provide DHL tracking through your Event? We have a standard tracking integration with DHL so regardless of the carrier mix you use the tracking information is generic. It includes the following tracking status: 1. collection, 2. transfer between hubs, 3. intransit, 4. out for delivery, 5. delivered. We also include, current estimated date and time, current position, current date and time. When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer. Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point. Please see the INFORM section for more information on tracking Do you provide UPS tracking through your Event? We have a standard tracking integration with UPS so regardless of the carrier mix you use the tracking information is generic. It includes the following tracking status: 1. collection, 2. transfer between hubs, 3. intransit, 4. out for delivery, 5. delivered. We also include, current estimated date and time, current position, current date and time. When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer. Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point. Please see the INFORM section for more information on tracking Do you provide UPS tracking through your Event? We have a standard tracking integration with UPS so regardless of the carrier mix you use the tracking information is generic. It includes the following tracking status: 1. collection, 2. transfer between hubs, 3. intransit, 4. out for delivery, 5. delivered. We also include, current estimated date and time, current position, current date and time. When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer. Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point. Please see the INFORM section for more information on tracking Do you provide TNT tracking through your Event? We have a standard tracking integration with TNT so regardless of the carrier mix you use the tracking information is generic. It includes the following tracking status: 1. collection, 2. transfer between hubs, 3. intransit, 4. out for delivery, 5. delivered. We also include, current estimated date and time, current position, current date and time. When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer. Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point. Please see the INFORM section for more information on tracking Do you provide TNT tracking through your Event? We have a standard tracking integration with TNT so regardless of the carrier mix you use the tracking information is generic. It includes the following tracking status: 1. collection, 2. transfer between hubs, 3. intransit, 4. out for delivery, 5. delivered. We also include, current estimated date and time, current position, current date and time. When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer. Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point. Please see the INFORM section for more information on tracking Do you provide FedEx tracking through your Event? We have a standard tracking integration with FedEx so regardless of the carrier mix you use the tracking information is generic. It includes the following tracking status: 1. collection, 2. transfer between hubs, 3. intransit, 4. out for delivery, 5. delivered. We also include, current estimated date and time, current position, current date and time. When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer. Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point. Please see the INFORM section for more information on tracking Do you provide FedEx tracking through your Event? We have a standard tracking integration with FedEx so regardless of the carrier mix you use the tracking information is generic. It includes the following tracking status: 1. collection, 2. transfer between hubs, 3. intransit, 4. out for delivery, 5. delivered. We also include, current estimated date and time, current position, current date and time. When the delivery is made the status of that delivery is included based on its success (for example, customer not in, delivererd to customer. Tracking is provided as soon as the carrier completes their 1st scan of the label and updates increase as the package gets closer to the delivery point. Please see the INFORM section for more information on tracking Can i use the same account details for each site i operate? TNT will require you to have a separate rate card for each site (Event account). You will need to create the rate card for each site and email through to your 3t Event contact. Can i use the same account details for each site i operate? TNT will require you to have a separate rate card for each site (Event account). You will need to create the rate card for each site and email through to your 3t Event contact. Can i use the same account details for each site i operate? UPS don't require you to have a separate rate card for each site (Event account) if you have a global account Can i use the same account details for each site i operate? UPS don't require you to have a separate rate card for each site (Event account) if you have a global account What features can i get through Event for FedEx? We provide out of the box: 1. A rating service, set against your agreed rates 2. A labelling service for carrier validated, approved labels 3. An address validation service. Domestic and international. 4. Tracking service Additional services: 1. Shipping insurance 2. Returns label service What features can i get through Event for FedEx? We provide out of the box: 1. A rating service, set against your agreed rates 2. A labelling service for carrier validated, approved labels 3. An address validation service. Domestic and international. 4. Tracking service Additional services: 1. Shipping insurance 2. Returns label service Can update / edit or add to the label format? The label format is a generic DPD label. Can update / edit or add to the label format? The label format is a generic DPD label. Can update / edit or add to the label format? No the DHL labels are generic DHL labels. Can update / edit or add to the label format? No the DHL labels are generic DHL labels. Do you have a DOCK roadmap to show furture enhancements? Yes, we have a roadmap to show whats coming up Can update / edit or add to the label format? The TNT labels are generic TNT labels and cannot be changed unless by TNT central. Can update / edit or add to the label format? The TNT labels are generic TNT labels and cannot be changed unless by TNT central. Can update / edit or add to the label format? The FedEx label has the ability to have 3 additional references add to it. Contact us for more information if these are required as they are Account specific. Can update / edit or add to the label format? The FedEx label has the ability to have 3 additional references add to it. Contact us for more information if these are required as they are Account specific. Are UPS Freight labelling requirements different to UPS Parcel? Yes, the process is fundamentally different. You will only receive 1 label for a 'consignment' and therefore 1 tracking ID. So if you consolidate or print labels for multiple orders / HU's in ROUTE / Process Order you will only get back 1 label as the carrier expects them to be packaged together. How to package and label UPS Freight consignments: https://www.ups.com/us/en/help-center/packaging-and-supplies/package-preparation/prepare-freight.page Are UPS Freight labelling requirements different to UPS Parcel? Yes, the process is fundamentally different. You will only receive 1 label for a 'consignment' and therefore 1 tracking ID. So if you consolidate or print labels for multiple orders / HU's in ROUTE / Process Order you will only get back 1 label as the carrier expects them to be packaged together. How to package and label UPS Freight consignments: https://www.ups.com/us/en/help-center/packaging-and-supplies/package-preparation/prepare-freight.page Are FedEx Freight labelling requirements different to FedEx Parcel? Yes, the process is fundamentally different. You will only receive 1 label for a 'consignment' and therefore 1 tracking ID. So if you consolidate or print labels for multiple orders / HU's in ROUTE / Process Order you will only get back 1 label as the carrier expects them to be packaged together. Are FedEx Freight labelling requirements different to FedEx Parcel? Yes, the process is fundamentally different. You will only receive 1 label for a 'consignment' and therefore 1 tracking ID. So if you consolidate or print labels for multiple orders / HU's in ROUTE / Process Order you will only get back 1 label as the carrier expects them to be packaged together. What is Carrier Vitals Event encourages Accounts to connect with different carriers easily. As connections are made the carriers are added to the Accounts Carrier Vitals. Its a place where an Event Superuser can effect connected carrier related activites. For example: adding availability for a specific carrier, activating a carrier as FLEET, setting fuel. All these activites are done through each carrier, giving the Account control. Where activites affect specific applications and are not carrier specific they can be actioned in the configuration for that application. For example: deciding with carriers to activate for auto agree route costs. This is in the configuration for reCONNECT as it is a general setting, specifically for Invoice. Einladung eines neuen Spediteurs Nicht integrierte Spediteure müssen Sie zu CONNECT einladen Diese Anleitung zeigt Ihnen, wie Sie sie einladen und sich dann anmelden. Invite a carrier Invite the carrier From DOCK, click on the blue '+' in the top right to open the carrier invite function. Invited Add in the e-mail address for the carrier or type in the carrier name. If we have the carrier already signed up to Event, select the name and invite... Access Going forward, now that you have an Event subscription you will need access. Save, 'www.3t-event.com' to your favorites and click on LOGIN... Invite the carrier From DOCK, click on the blue '+' in the top right to open the carrier invite function. 1/18 Carrier-Integration Wir haben bereits viele bestehende Integrationen in Event für Sie bereit. Carrier integration Wenn wir das, was Sie brauchen, in unserer Liste haben, erfahren Sie hier, wie Sie es in 8 integrieren können Minuten ... Vitals Open Vitals Vitals Setting up a new carrier integration is very straightforward. First, we need to navigate to Carrier VITALS as this is where we can create Carrier integration accounts. Track a delivery ...and to track the delivery through to completion. Vitals Open Vitals 1/18 Transit days Transittage Berechnen Sie einen Abhol- oder Liefertermin für eine Bestellung Wenn ein Kunde die erforderlichen Daten nicht bereitstellen kann, nutzen Sie die Laufzeiten, um dies für ihn zu erledigen. Bringen Sie mich zur speziellen Transit Days-Seite ... Rate card Preislisten Sammelgut-, LTL-, FTL- und EXW-Spediteure benötigen alle eine Preisliste in Event ... Fluggesellschaften müssen über einen gültigen Tarif verfügen, um im Event verfügbar zu sein. Vitals For a carrier to be available in Event, they must have a rate for the destination. The rate can be 0.00. Use the template provided below. Account ID This is the Event Account ID Upload to Event When complete please e-mail currently to: antony.pratt@3t-europe.com Email header: Rate Card Upload. Environment: QA, LIVE Carrier name Vitals For a carrier to be available in Event, they must have a rate for the destination. The rate can be 0.00. Use the template provided below. 1/18 Production rate card template AP0711 DPD Rate Card example QA rate card template 240119 Erster Katalog Konto-ID WeirDb Wehr JCBMiamiDB JCBMiami WEIRVenloDb WEIRVenlo JamesWalkerDB JWalker JWM 20181006M1372 JW02 20181006Q2853 GRK 20181006Y1147 JW04 20181006N4766 JW05 20181006Q1810 WLR 20181006P0348 JW07 20181025H3416 Liefertypcode Sammelgut = 4 VTL = 2 Fuel surcharge Treibstoffzuschlag Eine von der Fluggesellschaft festgelegte Berechnung des Treibstoffzuschlags für eine Auswahl von Treibstoffindizes Wählen Sie den Index, den Grundkraftstoff, den vereinbarten Prozentsatz, der für eine Route berechnet wird... Vitals For a carrier to be available in Event, they must have a rate for the destination. The rate can be 0.00. Use the template provided below. Access VITALS Select VITALS from your menu Last update On save, we will show and show you the user and date this screen was last updated. Vitals For a carrier to be available in Event, they must have a rate for the destination. The rate can be 0.00. Use the template provided below. 1/16 Der Treibstoffzuschlag wird derzeit pro Strecke berechnet. Wenn ein Die Rechnung wird zum Hochladen freigegeben, der Treibstoffzuschlag wird berechnet und der Rechnung gemäß der Konfiguration hinzugefügt. Wenn die Rechnungskosten 3000 £ betragen, wird der Kraftstoff aus diesen Kosten berechnet. Kostenzuschläge sind derzeit in der Kalkulation enthalten. (überarbeitet im Februar 2019 und konfigurierbar nach Kostenzusatztyp)

Top of Page Templates Parts Data Self-Service-Bestelldatenimport Bestelldaten für Event hochladen Bestelldaten bieten die Möglichkeit, eine Reihe von Bestellungen in Event hochzuladen... Neu hinzufügen, aktualisieren, versenden oder stornieren, ... alles kann über den Self-Service-Bestelldatenimport verarbeitet werden Für Kunden ohne IT-Entwicklungsfähigkeiten, die es jedoch vorziehen, nicht alle Bestellungen manuell hinzuzufügen, können Sie den Event-Self-Serve-Bestellimport verwenden. Erstellen Sie „einmal am Tag“ Bestelldateien oder füttern Sie neue Bestellungen und Updates per Drop-Feed im gesamten Tag. Mit diesem Self-Service-Prozess durch Event, Sie können entscheiden ... Wie funktioniert es? Fügen Sie mithilfe der nachstehenden Vorlage Ihre Bestellnummern, An- und Abadressen, Mengen, Daten und Importdaten hinzu... Mit AMI, Ihrem Digital Worker, haben Sie 2 Möglichkeiten, Bestellungen über den Self-Service-Prozess einzugeben: Lassen Sie AMI das Routing übernehmen AMI konsolidiert Ihre Bestellungen, erstellt Sendungen und weist den besten Spediteur zu und Ausstattungsoption und erstellen Sie die Route. Derzeit nur 1 Haltestelle pro Strecke. Sie können dann beliebige Routen kombinieren, um die Ladungsfüllung zu maximieren. Das ist Veranstaltungen Halbautonomes Routing (SAR) Funktion AMI - vollständig autonomes Routing (FAR) Vollständig autonomes Routing mit mehreren Stopps und mehreren Konten. Mithilfe von AMI haben wir unsere eigene, interne Multi-Carrier-Heuristik entwickelt, um Ihre Bestellungen nahtlos und schnell für Sie weiterzuleiten. kommendes Q4 2021... Registrieren Sie Ihr Interesse Machen Sie Ihr eigenes Routing AMI wird Ihre Bestellungen konsolidieren und Sendungen zusammenstellen, aber Sie können es ihr sagen über die Auftragsdatei die zu verwendenden Streckennummern, Spediteure und Gerätetypen zu routen und die Reihenfolge für Ihre Multi-Stopp-Routen. Hier müssen Sie Spediteur-ID, Gerätetyp für den Spediteur und Stopp hinzufügen Sequenznummer. So als ob Sie es in Event geroutet hätten! kommendes Q4 2021... Sobald die Bestellungen validiert und erfolgreich importiert wurden, können Sie sie bei Bedarf manuell in Route beeinflussen. Importvorlagen bestellen Diese sind Standardvorlagen, die Sie beim Erstellen von Importdateien unterstützen. Bitte verwenden Sie sie als Leitfaden. Bei Verwendung des Self-Serve-Bestellimports von Event ist das Präfix das wichtigste Feld, um korrekt zu werden. Präfix Dieses Feld bestimmt, wie Ihr Digital Worker AMI Ihre Bestellungen plant. Jedes Mal, wenn Sie eine Bestelldatei importieren, wird AMI genau so verarbeiten, wie Sie es wünschen. Geben Sie eine doppelte NEUE Bestellung an, AMI wird die Bestellung duplizieren. Aktualisierung Jede Self-Serve-Bestelldatei sollte nur gültige Bestelldetails enthalten. Zum Beispiel, wenn Sie ursprünglich 50 NEUE Bestellungen importiert haben und aktualisieren nur 12 davon, importieren Sie einfach eine Datei mit den 12 UPDATES. Sie können natürlich NEW, UPDATES, CANX und DEPATCH alles zusammen mischen dieselbe Auftragsimportdatei Standardvorlage - NEU. Dies wäre ein Beispiel für Ihre erste Importdatei Vorlage mit grundlegenden Informationen - NEUE Bestellungen AMI wird Ihre Spediteure verarbeiten und zuweisen Templates Anmerkungen: Revenue_Owner = Dies gilt nur für Verbindungen mit mehreren Konten. Lassen Sie das Feld leer, wenn Sie keine Verbindung hergestellt haben BESTELLUNG ANLEGEN. Sie können dies in KONTOVITALEN - Netzwerkverbindungen einsehen Custom_Ref = Wenn Sie die benutzerdefinierte Referenzfunktion in Create Order verwendet haben, müssen Sie zur Verwendung in der Importdatei die Custom_Ref in der Kopfzeile durch den Namen Ihrer benutzerdefinierten Referenz ersetzen. dh Benutzerdefinierte Referenz = GL CODE, Benennen Sie Custom_ref1 in GL CODE um Standardvorlage - UPDATE. Dies wäre ein Beispiel für Ihre 2. Importdatei Vorlage mit grundlegenden Informationen - UPDATE / VERSAND Aufträge AMI wird Ihre Spediteure verarbeiten und zuweisen Was ist ein Bestellpräfix? Die Auftragsdatei erfordert ein Auftragspräfix. Dieses Präfix teilt uns den Status der Bestellung mit, damit AMI weiß, wie sie korrekt verarbeitet wird. NEU Das 1. Mal eine Kombination aus Auftragsnummer [und Zeilennummer, wobei Zeile Nummer wird verwendet] wird in Event importiert. AKTUALISIEREN Jede Änderung an einer Bestellung [Zeilennummernkombination], die bereits geplant ist im Ereignis. Dies könnte Menge sein, Produkte, Adresse, Buchungszeit, Datum..... ABSENDUNG Operativ wird die Bestellung irgendwann auf einem Fahrzeug versandt Lieferung. Für den Status „Gesendet“ mussten Sie das Feld „Gesendet“ ausfüllen Mengenfeld anstelle des Mengenfelds. Dies unterscheidet sich von einem UPDATE darin, dass wir eine versandte Menge anzeigen für die Bestellung. Dadurch kann Event über den geschätzten Verbrauch während der berichten Routing-Phase gegen das, was tatsächlich gesendet wurde. CANX Alle Bestellungen, die erforderlich sind zu entfernen, da nicht mehr benötigt kann mit eingestellt werden diesen Zustand. Voraussetzung für ein CANX ist ein NEUES (es kann zahlreiche UPDATES geben nach dem NEUEN. Benachrichtigung während des Selbstbedienungsprozesses Während des Imports einer Datei erhalten Sie Benachrichtigungs-Updates zu Validierungsfehlern/Erfolg. Es gibt 3 verschiedene Benachrichtigungen, die Sie über Ihr Profil abonnieren können. Wir empfehlen Ihnen, dies zu tun, bevor Sie den Import von Self-Service-Bestellungen verwenden. Wie das geht, erfahren Sie hier Dateiimport erfolgreich Fehler beim Dateiimport Ausnahme Diese Systemausnahme kann verwendet werden, um 3t bereitzustellen Unterstützung zu Hilfe bei jedem Problem mehr als nur Validierung Was passiert also, wenn der Import erfolgreich ist? Wenn Sie eine Benachrichtigung wie unten gezeigt erhalten haben..... ...AMI hat die Auftragsdatei erfolgreich validiert und importiert und wird nun Sendungen und Routen erstellen. Sie werden sofort in ROUTE sichtbar. Wenn AMI während des Routing-Prozesses beispielsweise aus irgendeinem Grund keinen Spediteur einer Route zuordnen kann, werden diese Aufträge mit einem Grund für das Scheitern auf „Nicht zugewiesen“ gesetzt. Sie müssen Abhilfemaßnahmen ergreifen, um diese manuell zu korrigieren / weiterzuleiten. Wie erstelle ich einen Auftrag Datei Was sind die verfügbaren Eingänge Validierung Anfängliche Validierung, die bestanden werden muss, um fortzufahren; KORREKTE ÜBERSCHRIFTEN / BESTELLSPALTEN Die Validierung schlägt fehl, wenn die Kopfzeilen und Spalten anders als in der Vorlage oder in einer anderen Reihenfolge benannt sind. Validierungsfehlermeldung „Spaltenüberschriften sind nicht korrekt benannt“ Spezifische Validierung Alle diese Spalten müssen in der Importdatei belassen werden. Nicht erforderlich = kann leer gelassen werden 1. EINNAHMEN _EIGENTÜMER Nicht benötigt. Format = die Konto-ID aus Account Vitals Nur erforderlich, wenn die Multi-Account-Funktionalität verwendet wird 2. ORD_STATUS Ist nötig. Format ist NEU, AKTUALISIEREN, ABBRECHEN Dieser Status wird verwendet, um den Integrationsprozess durchzusetzen, der diesen Status erwartet und die Funktionalität / Regeln zur Verarbeitung hat. Wenn der Benutzer einen Status von NEW, UPDATE, CANCEL hinzugefügt hat und es einen Wert in DESP_QTY gibt, zeigen Sie diese Nachricht 3. ORD_NR Ist nötig. Format = Zahl / Buchstaben Validieren Sie dieses Feld für Duplikate. Wir können keine Duplikate importieren. Wenn es sich um Duplikate handelt und kein LINE_NO verwendet wird, dann Validierungsfehler = Validierungsfehlermeldung „ORDER_NO error. Doppeltes ORD_NO gefunden. Bitte verwenden Sie LINE_NO oder entfernen Sie Duplikate. 4. LINIE NR Ist nötig. Format = Zahl (z. B. 1 oder kann '_' enthalten (1_01) Validieren Sie dieses Feld basierend auf Duplikaten im Feld ORD_NO. Wenn es Duplikate für die verwendete Kombination aus ORD_NO und LINE_NO gibt, dann Validierungsfehler = Validierungsfehlermeldung „LINE_NO error. Doppeltes ORD_NO und LINE_NO gefunden. Bitte doppelt entfernen' 5. COLL_DATE Ist nötig. Das Format ist nur das Datum, nicht die Uhrzeit Validierungsfehlermeldung „COLL_DATE-Fehler. Abholdatum erforderlich oder im falschen Format. Erforderliches Format ist 01.01.1900.' 6. COLL_TIME Nicht benötigt. Wenn hinzugefügt, muss das Zeitformat 00:00 sein, keine Sekunden Wenn hinzugefügt, basiert die Validierung auf dem Zeitformat. Validierungsfehlermeldung „COLL_TIME-Fehler. Bitte geben Sie eine gültige Zeit ein, zum Beispiel 09:00' 7. DEL_DATE Ist nötig. Das Format ist nur das Datum, nicht die Uhrzeit Validierungsfehlermeldung „COLL_DATE-Fehler. Abholdatum erforderlich oder im falschen Format. Erforderliches Format ist 01.01.1900.' 8. SRC_NAME Ist nötig. Muss ein gültiges Format haben. Zahlen und Buchstaben Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Validierungsfehlermeldung „SRC_NAME-Fehler. Gültiger Quellname erforderlich' Dies kann eine beliebige Adresse sein, nicht nur die Kontoadresse. 9. SRC_ADDRESS_1 Ist nötig. Muss ein gültiges Format haben. Zahlen und Buchstaben Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Validierungsfehlermeldung „Gültige Quelladresszeile 1 erforderlich“ 10. SRC_ADDRESS_2 Nicht benötigt. Standard ist leer. Dies gilt nur, wenn der Kunde hinzufügt Kein Validierungsfehler. 11. SRC_STADT Ist nötig. Muss ein gültiges Format haben. Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Validierungsfehlermeldung „SRC_TOWN error. Gültiger Quellort erforderlich'' 12. SRC_POSTCODE Ist nötig. Muss ein gültiges Format haben. Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Validierungsfehlermeldung „SRC_POSTCODE-Fehler. Gültige Quell-Postleitzahl erforderlich'' 13. SRC_REGION Nicht benötigt. Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Kein Validierungsfehler 14. SRC_STATUS Ist erforderlich, wenn Land = USA. Muss ein gültiges Format haben. Kann Code oder Name sein. Validieren Sie gegen Land = wenn US. Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Validierungsfehlermeldung „SRC_STATE error. Ein gültiger Quellstaat ist erforderlich, da das Land die USA ist.'' 15. SRC_LAND Ist nötig. Muss ein gültiges Format haben. Muss Name sein, kein Code Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Validierungsfehlermeldung „SRC_COUNTRY-Fehler. Gültiges Herkunftsland oder gültiger Code erforderlich' Beispiel = Vereinigtes Königreich 16. SRC_COUNTRY_CODE Ist nötig. Beispiel = GB 17 . DEST_CODE Nicht benötigt. 18. DEST_NAME Ist nötig. Muss ein gültiges Format haben. Zahlen und Buchstaben Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Validierungsfehlermeldung „DEST_NAME error. Gültiger Zielname erforderlich' Dies kann eine beliebige Adresse sein, einschließlich der Kontoadresse. 19. DEST_ADDRESS_1 Ist nötig. Muss ein gültiges Format haben. Zahlen und Buchstaben Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Validierungsfehlermeldung „DEST_ADDRESS_1 error. Gültige Zieladresse Zeile 1 erforderlich'' 20. ZIELADRESSE_2 Nicht benötigt. Standard ist leer. Dies gilt nur, wenn der Kunde hinzufügt Kein Validierungsfehler. 21. DEST_TOWN Ist nötig. Muss ein gültiges Format haben. Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Validierungsfehlermeldung „DEST_TOWN error. Gültiger Zielort erforderlich'' 22. DEST_POSTCODE Ist nötig. Muss ein gültiges Format haben. Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Validierungsfehlermeldung „DEST_POSTCODE error. Gültige Ziel-Postleitzahl erforderlich'' 23. DEST_REGION Nicht benötigt. Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Kein Validierungsfehler 24. DEST_STATE Nicht erforderlich, außer in den USA. Muss ein gültiges Format haben. Kann Code oder Name sein. Validieren Sie gegen Land = wenn US. Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Validierungsfehlermeldung „DEST_STATE error. Ein gültiger Bestimmungsstaat ist erforderlich, da das Land die USA ist. 25. DEST_COUNTRY Ist nötig. Muss ein gültiges Format haben. Muss Name sein, kein Code Derselbe Vorgang für das aktuelle Importieren und Hinzufügen/Validieren von Adressen. Validierungsfehlermeldung „DEST_COUNTRY error. Gültiges Bestimmungsland oder gültiger Code erforderlich' dh Vereinigte Staaten 26. DEST_COUNTRY_CODE Ist nötig. Muss ein gültiges Format haben. Muss Code sein, nicht Name. Wenn nicht hinzugefügt, suchen und verwenden wir unsere Suche. Validierungsfehlermeldung „DEST_COUNTRY_CODE error. Gültiges Bestimmungsland oder gültiger Code erforderlich' dh USA 27. DEST_CONTACT_NAME Nicht benötigt. Falls hinzugefügt, Validierungsfehlermeldung, wenn es sich nicht um Buchstaben handelt Validierungsfehlermeldung „DEST_CONTACT_NAME error. Bitte benutze nur Buchstaben' 28. DEST_CONTACT_PHONE Nicht benötigt. Falls hinzugefügt, Validierungsfehlermeldung, wenn andere als Ziffern verwendet werden. Validierungsfehlermeldung „DEST_CONTACT_PHONE error. Bitte nur Zahlen verwenden' 29. DEST_CONTACT_EMAIL Nicht benötigt. Falls hinzugefügt, Validierungsfehlermeldung, wenn kein gültiges E-Mail-Format vorliegt Validierungsfehlermeldung „DEST_CONTACT_EMAIL error. Bitte fügen Sie ein gültiges E-Mail-Format hinzu' 30. ABSCHNITT Nicht benötigt Kann im Segment in der Datenbank hinzugefügt und gespeichert werden. 31. HU_ID Nicht benötigt. Wenn hinzugefügt, zur Bestellung hinzufügen. Keine Validierung oder Überprüfung. 32. HU_TYPE Erforderlich Zur Bestellung hinzufügen. Keine Validierung oder Überprüfung = ARTIKEL oder UK-PALETTE 33. PLN_QTY Ist nötig Als ganze Zahl 34. DESP_QTY Nicht benötigt 35. WEIGHT_UNIT Erforderlich Muss eine gültige Einheit aus Event sein. kg, Ibs Validierungsfehlermeldung „WEIGHT_UNIT error. Muss Kg oder Ib sein.“ 36. GEWICHT Ist nötig Nummer bis zu 6 Ziffern Validierungsfehlermeldung „WEIGHT error. Muss eine Zahl mit bis zu 6 Ziffern sein. 37. LAUTSTÄRKE Nicht benötigt Wir berechnen das Hinzufügen von SO zur Datenbank, wenn es nicht mit DIMS hinzugefügt wird. Wenn hinzugefügt verwenden. Validierungsfehlermeldung „VOLUME error. Muss eine Zahl mit bis zu 3 Ziffern sein.' 38. DIM_UNIT Erforderlich Muss eine gültige Einheit aus Event sein. Beispiel: mm Validierungsfehlermeldung „DIM_UNIT-Fehler. Muss mm, cms, m, Zoll sein.' 39. HÖHE Erforderlich Wenn hinzugefügt, muss es im Format einer Zahl hinzugefügt werden, z. B. 1200. Keine Buchstaben, dh 1200 mm Validierungsfehlermeldung „VALUE error. Muss im Format 0000 hinzugefügt werden.' 40. LÄNGE Erforderlich Wenn hinzugefügt, muss es im Format einer Zahl hinzugefügt werden, z. B. 1200. Keine Buchstaben, dh 1200 mm Validierungsfehlermeldung „VALUE error. Muss im Format 0000 hinzugefügt werden.' 41. BREITE Erforderlich Wenn hinzugefügt, muss es im Format einer Zahl hinzugefügt werden, z. B. 1200. Keine Buchstaben, dh 1200 mm Validierungsfehlermeldung „VALUE error. Muss im Format 0000 hinzugefügt werden.' 42. WERT Nicht benötigt. Zum Zollwert Wenn hinzugefügt muss im Format 12.25 hinzugefügt werden Validierungsfehlermeldung „VALUE error. Muss im Format 00.00 hinzugefügt werden.' 43. STAPEL_AUF_TOP Nicht benötigt. Wenn hinzugefügt als Ja oder Nein hinzugefügt. Validierungsfehlermeldung ' STACK_ON_TOP error. Muss „Ja“ oder „Nein“ sein. 44. STACK_ON_OTHER Nicht benötigt. Wenn hinzugefügt als Ja oder Nein hinzugefügt. Validierungsfehlermeldung ' STACK_ON_TOP error. Muss „Ja“ oder „Nein“ sein. 45. SKU_CODE Nicht erforderlich, es sei denn, es wird INCAB verwendet Dieselbe Validierung wie in Auftrag erstellen Kein Validierungsfehler SKU-Code im Ereignis 46. SKU_NAME Nicht erforderlich, es sei denn, es wird INCAB verwendet Dieselbe Validierung wie in Auftrag erstellen Kein Validierungsfehler SKU-Name im Ereignis 47. SKU_DESCRIPTION Nicht erforderlich, es sei denn, es wird INCAB verwendet Dieselbe Validierung wie in Auftrag erstellen Kein Validierungsfehler SKU_DESCRIPTION-Name im Ereignis 48. SKU_MENGE Nicht erforderlich, es sei denn, Sie verwenden INCAB Dieselbe Validierung wie in Auftrag erstellen Kein Validierungsfehler SKU_QUANTITY-Name im Ereignis 49. ADR_CODE Nicht benötigt Dieselbe Validierung wie in Auftrag erstellen Validierungsfehler „ADR_CODE-Fehler. Muss im Format UN 0000 sein. ADR_CODE-Name im Ereignis kommendes Q3 2020... 50. ADR_DESCRIPTION Nicht benötigt Dieselbe Validierung wie in Auftrag erstellen ADR_DESCRIPTION-Name im Ereignis kommendes Q3 2020... 51. BOOKING_TIME_START Nicht benötigt. Wenn hinzugefügt, muss das Zeitformat 00:00 sein, keine Sekunden Wenn hinzugefügt, basiert die Validierung auf dem Zeitformat. Validierungsfehlermeldung „BOOKING_TIME_START Fehler. Bitte geben Sie eine gültige Zeit ein, zum Beispiel 09:00' kommendes Q3 2020... 52. BOOKING_TIME_END Nicht benötigt. Wenn hinzugefügt, muss das Zeitformat 00:00 sein, keine Sekunden Wenn hinzugefügt, basiert die Validierung auf dem Zeitformat. Validierungsfehlermeldung „BOOKING_TIME_START Fehler. Bitte geben Sie eine gültige Zeit ein, zum Beispiel 09:00' kommendes Q3 2020... 53. BUCHUNGSREFERENZ Nicht benötigt. Keine Validierung, da alles hinzugefügt werden kann kommendes Q3 2020... 54. ADDITIONAL_INST Nicht benötigt. Wenn hinzugefügt, einfach zur Bestellung hinzufügen. Dies sind zusätzliche Anweisungen im Ereignis kommendes Q3 2020... 55. CARRIER_ID Nicht benötigt. Die Validierung ist eine Überprüfung der verbundenen Netzbetreiber im Konto, um eine Übereinstimmung zu finden. Wenn hinzugefügt, muss gegen STOP_NO und ROUTE_NO validiert werden. Wenn keines davon dann eine Fehlermeldung ist Validierungsfehlermeldung 'ROUTE_NO error. Keine gültige STOP_NO und/oder ROUTE_NO hinzugefügt. Bitte fügen Sie diese hinzu, um diese Funktion zu nutzen.' Validierungsfehlermeldung „CARRIER_ID-Fehler. Sie sind nicht mit diesem Anbieter verbunden. Bitte laden Sie sie ein. fortfahren.' Nach dem Hinzufügen und erfolgreicher Validierung verwenden wir diese Informationen, um eine Route zu erstellen Wenn keine Tarife vorhanden sind, werden Route, Haltestelle und Aufträge mit der Fehlermeldung „Route Nr. [aus Datei] hatte keine Carrier-Tarife verfügbar” in den Status „Nicht zugewiesen“ versetzt. Wenn die Verfügbarkeit hinzugefügt wurde, aber keine mehr übrig ist, erstellen Sie die Route. kommendes Q3 2020... 56. EQUIPMENT_TYPE Nicht benötigt Falls hinzugefügt, validieren Sie gemäß dem Preislistenprozess Validierungsfehlermeldung „EQUIPMENT_TYPE error. Bitte verwenden Sie einen Gerätetyp aus Ihrer Gerätetabelle. kommendes Q3 2020... 57. SERVICE_LEVEL Nicht benötigt. Wenn hinzugefügt, einfach zur Bestellung hinzufügen. Dies ist Service in Event kommendes Q3 2020... 58. ROUTE_NR Nicht benötigt Nicht benötigt. Die Validierung ist maximal 13-stellig. Einzigartig an diesem Tag und Konto. Wenn hinzugefügt, muss gegen STOP_NO und CARRIER_ID validiert werden. Wenn keines davon dann eine Fehlermeldung ist Validierungsfehlermeldung 'ROUTE_NO error. Keine gültige STOP_NO und/oder CARRIER_ID hinzugefügt. Bitte fügen Sie diese hinzu, um diese Funktion zu nutzen.' Validierungsfehlermeldung 'ROUTE_NO error. ROUTE_NO muss eine Zahl sein.' Nach dem Hinzufügen und erfolgreicher Validierung verwenden wir diese Informationen, um eine Route mit einem Spediteur und einer Haltestelle zu erstellen. kommendes Q3 2020... 59. STOP_NEIN Nicht benötigt. Validierung ist eine Zahl. 2 Ziffern Wenn hinzugefügt, muss gegen ROUTE_NO validiert werden. Wenn kein ROUTE_NO dann Fehlermeldung ist Validierungsfehlermeldung 'STOP_NO error. Keine gültige ROUTE_NO und/oder CARRIER_ID hinzugefügt. Bitte fügen Sie diese hinzu, um diese Funktion zu nutzen.' Validierungsfehlermeldung 'STOP_NO error. STOP_NO muss eine zweistellige Zahl sein.' Wenn hinzugefügt und die Validierung bestanden hat, wird die ROUTE von der ROUTE_NO erstellt, dies zeigt die Stoppposition an. Wenn Stop 1 ist, dann fügen Sie diesen Stop zu Route_NO an Position 1 hinzu. kommendes Q3 2020... 60. SCHACHT_NR Nicht benötigt. Bei Verwendung müssen die Felder COLL_DATE und COLL_TIME gleichzeitig validiert werden. Schlagen Sie den DOCK-Zeitplan nach, um zu überprüfen, ob Datum und Uhrzeit für das Konto DOCK gültig sind. Gibt es einen Template-Slot. Wenn kein Steckplatz für den Datums- und Uhrzeitverwendungsfehler, Validierungsfehlermeldung „COLL_TIME-Fehler. Ihr DOCK unterstützt diese COLL_DATE/COLL_TIME-Kombination nicht. Hier kann der Name oder die Nummer der Bucht hinzugefügt werden. Wenn beispielsweise Schachtnummer 2 hinzugefügt wird, prüfen Sie, ob unabhängig vom Namen ein gültiger Schacht an Position 2 vorhanden ist. Wenn die Schachtnummer nicht verfügbar ist, verwenden Sie den Fehler, Validierungsfehlermeldung 'BAY_NO error. Für das gewünschte Datum / die gewünschte Uhrzeit ist in Position 2 kein Feld vorhanden. Bitte korrigieren' Hier kann der Name oder die Nummer der Bucht hinzugefügt werden. Wenn zum Beispiel der Buchtname NUR ARTIC hinzugefügt wird, überprüfen Sie, ob es für das Konto an diesem Tag und zu dieser Uhrzeit einen gültigen Buchtnamen für NUR ARTIC gibt. Wenn der Buchtname nicht verfügbar ist, verwenden Sie den Fehler, Validierungsfehlermeldung 'BAY_NO error. Es gibt keine Bucht für das angeforderte Datum / die Uhrzeit mit der Bezeichnung NUR ARTIC. Bitte korrigieren' kommendes Q3 2020... 61. RICHTUNG Nicht benötigt. Die Validierung erfolgt gegen die Verwendung von BAY_NO. Wenn dies der Fall ist, ist die Validierung = INBOUND oder OUTBOUND Validierungsfehlermeldung 'RICHTUNGSfehler. Bitte verwenden Sie INBOUND oder OUTBOUND.' kommendes Q3 2020... 62. SIEGEL_NR Nicht benötigt. Die Validierung erfolgt gegen die Verwendung von BAY_NO. Wenn es sich um eine Validierung handelt = eine Zahl / Buchstaben (bis zu 30 Zeichen) Validierungsfehlermeldung 'SEAL_NO error. Bitte verwenden Sie ein Zahlen-Buchstaben-Format mit bis zu 30 Zeichen.' kommendes Q3 2020... 63. WHS_ANMERKUNGEN Nicht benötigt Der Benutzer kann Notizen hinzufügen. Diese werden als freier Text zum Abschnitt WHS-Hinweise im DOCK auf der Buchung hinzugefügt. kommendes Q3 2020... 64. DOCK_STATUS_1_DATUM 65. DOCK_STATUS_1_TIME 66. DOCK_STATUS_2_DATUM 67. DOCK_STATUS_2_TIME 68. DOCK_STATUS_3_DATUM 69. DOCK_STATUS_3_TIME 70. DOCK_STATUS_4_DATUM 71. DOCK_STATUS_4_TIME 72. DOCK_STATUS_5_DATUM 73. DOCK_STATUS_5_TIME 74. DOCK_STATUS_6_DATUM 75. DOCK_STATUS_6_TIME 76. DOCK_STATUS_7_DATUM 77. DOCK_STATUS_7_TIME Alles oben Nicht benötigt. Bei Verwendung muss die Validierung darin bestehen, das Feld ROUTE_NO zu überprüfen. Wenn dies hinzugefügt wird, suchen Sie nach dem richtigen DOCK-Zeitplan und -Slot. kommendes Q3 2020... 78. RECHNUNGSNUMMER Nicht benötigt. Die Validierung erfolgt gegen die Verwendung von BAY_NO. Wenn dies der Fall ist, ist die Validierung = INBOUND oder OUTBOUND Validierungsfehlermeldung 'RICHTUNGSfehler. Bitte verwenden Sie INBOUND oder OUTBOUND.' 79. Frachtbrief Nicht benötigt. Die Validierung erfolgt gegen die Verwendung von BAY_NO. Wenn dies der Fall ist, ist die Validierung = INBOUND oder OUTBOUND Validierungsfehlermeldung 'RICHTUNGSfehler. Bitte verwenden Sie INBOUND oder OUTBOUND.' 80. LIEFERNAME Nicht benötigt. Die Validierung erfolgt gegen die Verwendung von BAY_NO. Wenn Validierung = INBOUND oder OUTBOUND Validierungsfehlermeldung 'RICHTUNGSfehler. Bitte verwenden Sie INBOUND oder OUTBOUND.' 81. POD-NUMMER Nicht benötigt. Die Validierung erfolgt gegen die Verwendung von BAY_NO. Wenn Validierung = INBOUND oder OUTBOUND Validierungsfehlermeldung 'RICHTUNGSfehler. Bitte verwenden Sie INBOUND oder OUTBOUND.' 82. PO-NUMMER Nicht benötigt. Die Validierung erfolgt gegen die Verwendung von BAY_NO. Wenn Validierung = INBOUND oder OUTBOUND Validierungsfehlermeldung 'RICHTUNGSfehler. Bitte verwenden Sie INBOUND oder OUTBOUND.' 83. CUSTOMER_REF_NUMBER Nicht benötigt. Die Validierung erfolgt gegen die Verwendung von BAY_NO. Wenn Validierung = INBOUND oder OUTBOUND Validierungsfehlermeldung 'RICHTUNGSfehler. Bitte verwenden Sie INBOUND oder OUTBOUND.' 84. BENUTZERDEFINIERTE REF1 85. BENUTZERDEFINIERTE REF2 86. BENUTZERDEFINIERTE REF3 87. BENUTZERDEFINIERTE REF4 88. BENUTZERDEFINIERTE REF5 89. BENUTZERDEFINIERTE REF6 90. BENUTZERDEFINIERTE REF7 91. BENUTZERDEFINIERTE REF8 92. BENUTZERDEFINIERTE REF9 93. BENUTZERDEFINIERTE REF10 94. BENUTZERDEFINIERTE REF11 95. BENUTZERDEFINIERTE REF12 96. BENUTZERDEFINIERTE REF13 97. BENUTZERDEFINIERTE REF14 Nicht benötigt Die obigen Angaben sind nur erforderlich, wenn benutzerdefinierte Referenzen in der Konfiguration „Auftrag erstellen“ verwendet werden Parts Data Parts data How does it work? Parts data can be used where no Handling units can be provided in the OMF. It is a last resort, as this data should always be provided by the customer. Standard template - Parts. Template showing basic information. note: Each tab is specific Once the above file is completed, it can be uploaded in IMPORT, in the specific Parts upload. There are 2 ways to deal with imported pats data: If the part is not in the above file and imported into Event before the order is imported, the order will error until the part is uploaded. The error will then auto correct itself. If the part is not in the above file and imported into Event before the order is imported, the order will be imported and routed automatically without DIMS or pallet quantities. This relies on there being a volume in the HU section in the OMF. This can be set in the IMPORT screen. Das Event-Team von Menschen entworfen: gebaut mit Maschinen

Carrier Store summary Create an Account Load offers Tracking Proof of Delivery Invoicing The Carrier Store The Event Carrier Store Keeping it simple ...it's a digital ecosystem, a communication universe for shippers and carriers to get it on... Holen Sie sich Hilfe beim Aufbau einer Plattform How does it work? It's a secure trusted pool of carriers for shippers,connecting and communicating... What does it do? Der Carrier Store ist eine sichere, kollaborative, virtuelle Community, von der alle profitieren The Carrier Store is a safe, governed, collaborative ecosystem and it's the 1st of it's kind that actually works! The loads added to the store are from quality shippers looking for quality carriers. How do we ensure that? Because we didnt create another 'ebay' exchange but a secure, social network of like minded companies managed by a central control - Event itself. Credit checked on sign up and every 6 months after Full payment control with platform deactivation for non-payment Requirement for 5 main documents to be visible and confirmed Live KPI score and Event rating Spot audits by Events Carrier Management team You need to be invited, its a club not a freight exchange! What does the club offer? If you can find a sponsor and pass the above validation, on invite you can expect: Communication with multiple carrier groups and networks Find good work from the groups you join or add work you want help covering Reduced administration INCAB smartphone app is free to use for tracking and epod Invoicing and payment terms built in Managed payment process Create groups or regional networks made up of partners you trust to work with by becoming a shipper Get introduced to new networks (dependant on how good you make yourself look!) Receive tiered subscription discounts for the amount of work you add Get noticed by customers through your Event Store Front, your own advertisment on Event (see case studies from other carriers below) Layover costs covered by owner of the load Incase of cancelled load Trouble if you dont follow the clubs rules as they are there for the benefit of all and the only way to make collaborative working a reality Whats expected? Offer Track POD Invoice Paid Promote 1 2 3 4 5 6 Receive load offers from shippers Use the included INCAB mobile app to provide the shipper LIVE tracking and ePOD This is the proof you delivered and therefore can invoice. INCAB will do this for you Invoice weekly all the loads you deliver to each shipper Get paid from the shipper that your worked for in the agreed payment terms Use your profile to promote yourself to more shippers Questions 1. What makes The Carrier Store safe for shippers? The Carrier Store is a club, you have to be invited to join, there is no way to just join. We then put you through a credit check every 6 months and require specific information. If you break the Terms of Service you will be immediately deactivated for the good of the Store. 2. I expect there is a membership fee and ongoing cost to use it? There is a nominal cost for setup once in and a small cost for use that enables us to manage the platform based on the amount of work you do 3. What makes you different to a Freight Exchange? There is no way to search for loads. The only way to get loads is by being invited to a group or groups where you are a benefit to that group through adding loads for covering them for others. So creating a trusted, digital 'flexi-fleet' for all in the group. 4. Can you help me make the contacts if i have the loads or am looking for loads? As part of the Carrier Store is already our own network, we can help with the best fit carriers, all the introductions, the setup and even the ongoing expansion of your own network within ours. You need to be in it to win with it..! Find out how you can benefit from using the Carrier Store... Talk to an expert Carrier Store - Summary Video abspielen Video abspielen 06:26 Carrier Connect introduction video The Carrier Store Tracking How to track a load Holen Sie sich Hilfe beim Aufbau einer Plattform What does this section tell you? The different ways you can provide the required tracking for the loads you accept How to track the load you accepted (summary of options) Manual tracking INCAB, smartphone tracking To add driver profiles to allocate jobs to open CONNECT and click here FourKites tracking Carrier CONNECT API INCAB Android apk Carrier Store - How to track a load Video abspielen Video abspielen 03:36 Connect Video creation of drivers for Incab Video abspielen Video abspielen 01:21 Assign a driver Video abspielen Video abspielen 05:45 3T INCAB Driver guide Video abspielen Video abspielen 00:31 Manual Tracking update Guide on how to manually update the tracking status of a delivery within connect. Video abspielen Video abspielen 00:48 Updating a Failed delivery in Connect Guide to show Connect users how to confirm a delivery has failed within Connect. Video abspielen Video abspielen 01:02 Track My Delivery Guide on how to use Track my delivery product The Carrier Store Creating an account Profile creation, credit check, document upload,...tell us about you Holen Sie sich Hilfe beim Aufbau einer Plattform Meine Träger, was macht es? Der Carrier Store ist ein sicheres, kontrolliertes, kollaboratives Ökosystem, in dem Getting an invite to The Carrier Store Why a credit check Creating a profile Uploading documentation How to reset your Event password Carrier Store - Create an Account Video abspielen Video abspielen 02:18 Create Your Connect account Part 1 Within this video will will show the steps for the first part of a new account creation. This will include validation and Credit check processes Video abspielen Video abspielen 01:38 Create Your connect account part 2 This video shows the basic items needed to create a profile and the upload requirements for your legal documents. Video abspielen Video abspielen 01:29 Create you connect account Part 3 This video will show you a completed profile page. guide on information and how to change notifications settings. also included in the invite internal users to your connect Video abspielen Video abspielen 00:16 How to Reset Event Password Quick Guide on Reset of your events Password The Carrier Store Providing a POD How to upload a proof of delivery Holen Sie sich Hilfe beim Aufbau einer Plattform What does this section tell you? Why do we need a POD and how to upload them How to upload a POD Carrier Store - Providing a POD Video abspielen Video abspielen 00:37 Manual Pod upload via Mass upload This guide will show you how to upload Pod images via Mass import process, Please note that all images must be remaned prior to upload Video abspielen Video abspielen 00:33 Uploading Pod's To route level Simple way to manually upload pod images direct to shipment level in Connect. The Carrier Store How to invoice a load How to invoice for a load delivered Holen Sie sich Hilfe beim Aufbau einer Plattform What does this section tell you? From how to invoice to getting paid How do you invoice for loads delivered How quickly can you invoice When will you get paid Adding additional charges Carrier Store - How to invoice a load Video abspielen Video abspielen 01:13 How to upload an invoice to a shipper Video abspielen Video abspielen 01:27 Request for added charges to a shipper This video will show you how to requested added funds to a Route or shipment with a shipper. The Carrier Store Getting a load offer Accepting load offers Holen Sie sich Hilfe beim Aufbau einer Plattform What does this section tell you? How to add a load to Event for delivery. How to get load offers Event Marketplace Making an offer on a load When you know you have a load offer How to accept a load offer How to reject a load offer Carrier Store - Getting a load offer Video abspielen Video abspielen 00:30 Route acceptance (Pre defined) Video directs to easy option to accept a route offer that has Collection time and Date defined. Video abspielen Video abspielen 00:26 Acceptance of Route offer with Timer applied How to accept a route with a route acceptance timer applied Video abspielen Video abspielen 00:49 Group offer, Market place This video will direct you to How Market place allows you to add offer to shipper. Video abspielen Video abspielen 00:34 How To reject a route offer Video shows steps to Reject a route offer Video abspielen Video abspielen 01:12 Route acceptance via Dock process This video shows users how to accept a route, amending collection date and Time via the Dock Platform