Policies

Our Privacy Principles

If you read nothing else, please read this:

The most fundamental privacy principle 3T Logistics Ltd (“we”, “3T”, “us” and “our”) follow is that by default, anything you add to 3T’s EVENT control Platform is private to your Company. That is, files shared, orders added within a specific EVENT control application requires authentication as a member of that team.

3T is the custodian of data on behalf of the companies that use the EVENT control Platform. We don’t own EVENT user data. EVENT users own their data. They like it that way and so do we.

At 3T we believe that more transparency is better than less. We try to make our product easy to use, with settings and options that are easy to find and understand. This is good for privacy, good for the product, and good for 3T customers and users.

Privacy goes hand in glove with security and confidentiality. We see these things being the three legs that keep the stool balanced and upright. Each is as important as the other and if one is missing the stool won’t stand. They are all very important to us and we take them very seriously.

For the purposes of the applicable data protection laws, legislation and regulations, the data controller is 3T Logistics Ltd. We are registered in England and Wales under company number 03973355 and have our registered office at 5 Smith Way, Grove Park, Enderby, Leicester, LE19 1SX.

LOCATION SERVICES PRIVACY POLICY

1. What Location Data We Collect

When you use INCAB, we collect your device's precise location (based on GPS, Wi-Fi and mobile network signals) to provide the app's delivery features.

2. How and When We Collect It

We only access your device's location if you grant permission.

- While you use the app: to show your position on the job map and to record where each job step (start, arrival, collection, delivery) takes place.

- In the background: only after you tap Start on a delivery stop, and only until that delivery is completed or marked as failed. During this time INCAB records your position as the vehicle moves, even if the app is minimised or the screen is off. INCAB does not collect location in the background at any other time.

3. Why We Need Your Location

- To show the transport company where the delivery is in real time and to calculate its estimated arrival time.

- To keep the customer receiving the goods informed about the delivery's progress and arrival time.

- To show your route and stops on the map.

- To record where each stop was started, reached and completed as part of the proof of delivery.

4. Who We Share It With

- The transport company you drive for, which assigned the job, through the EVENT control Platform.

- The customer receiving the delivery, who can see its progress and estimated arrival time.

- Service providers acting on our behalf: mapping and routing providers (such as Google Maps) to display routes and calculate arrival times, and Microsoft Azure, which hosts the EVENT control Platform.

We do not sell, lease or trade your location data to advertisers or data brokers.

5. Managing Your Choices & Revoking Consent

You can change or withdraw location permission at any time in your device settings:

- iOS: Settings > Privacy & Security > Location Services.

- Android: Settings > Location > App permissions.

If you turn off location access, you can still use INCAB, but live delivery tracking and map features will not work.

6. Data Retention and Deletion

Location data recorded during a job is kept as part of that job's delivery record on the EVENT control Platform for as long as the transport company needs it for its records. It is deleted if the job is cancelled, and you can ask us to delete your data using the contact options below. We may keep some delivery records for longer where the law requires it.

7. How We Protect Your Data

Location and other data are sent over encrypted connections (HTTPS) and are only accessible to authorised users of the transport company and authorised 3T staff.

8. Contact Us

For questions about this policy or your data, use the "Contact Us" form in the footer of any page on https://www.3t-event.com.