Guess what,....yes!
TMD provides easy access for a delivery point to view its delivery status, whats coming, see where the vehicle is, its eta and if required message the customer.
It's all about transparency and direct to source...its the final part of the puzzle...
Its called Track My Delivery
Activated through the INFORM configuration
Its a login free, website, available on the front of 3t-event.com or as a link
It can be given to all delivery points, to individuals or multiple users
It can include email or SMS notifications to the delivery point
Its even mobile!
What do i need to access it?
The link
The Customer Order Number
The delivery point postcode (for security reasons)
Nothing if receiving SMS
But i want to make it mine!
Of course you do!
You want to brand it?
TMD can be used by the same delivery point for any number of different customers.
Add your own logo and website link
Contact number and email address
What does the delivery point see?
Everything they need to...
The status of the delivery
Where it is and has been
What's on it
ePOD
Conatct information if ever needed
Direct message
and of course self service support!
How do i set it up?
Select the delivery point in VITALS
Add email and or mobile for SMS
Select the notifications for the customer in INFORM configuration
Give the Delivery location the 3t-event.com link to access on the go or
- If using email they can access from the link
- If using SMS, they can access from the link on the SMS
For more information or qauestion, please contact the Event Knowledge Center
Event Team