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3T is a leader in network solutions and logistics / transportation software, 3T's Event software redefines how you optimise the position of your business on a global scale in todays digital world. Event. Start building your next integration with the Aptean Event API Register interest View documentation Technology that improves your business Our API solutions are designed to be innovative and easy-to-use, allowing you to build new experiences with our tech. Speed up your development with our specialised integrations: EVENT Order – order message solutions EVENT Return – delivered receipt solutions View documentation Order Message solutions EVENT Order is our point-of-order integration pushing incoming orders directly into the planning and optimisation function Learn more Order Tracking solutions EVENT Go is our tracking API that directly connects you to your logistics network through Event Learn more POD / Invoice solutions EVENT Go will also provide electronic proof-of-delivery, cost addition and invoice information from your chosen logistics providers Learn more

Home / Learning Centre Event VITALS Everything that's VITAL to you... Account VITALS Carrier VITALS Location VITALS Frequently asked questions What is Event? Event itself is the platform onto which you can add different products or processes to create a virtual logistics ecosystem. A virtual Bay Management application to enforce process to control your inbound and outbound movements. Specific products will interact with others so as you add them Event will create the connections automatically. So imagine adding applications to your smartphone. As you add them, these applications ask to use certain services the phone itself holds, e.g. location services etc. We call this your virtual Event environment. What are the minimum requirements to use Event? Recommended Browsers 3T Logistics recognizes the diverse Operating Systems, Devices, and Internet browsers our customers are using. While we want every customer to have the best possible experience, we recognize that it is impossible to develop applications that work identically, efficiently, and effectively with all browsers and versions. We also recognize that testing on every browser version and device combination is no longer possible as many new browser versions are deployed on aggressive weekly or bi-weekly schedules. 3T Logistics currently supports the following Web Browsers: Chrome General Workstation Requirements 1024x768 resolution or higher is required for the core products Minimum hardware requirements: Dual Core 1.6GHz or faster with RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit) Event does not support beta versions of Operating Systems or Web Browsers. Label printer recommendation: Zebra GK420t / ZT410 or similar. Label size 6x4 All system requirements are subject to change based on product version. If you are using Direct-to-print labelling you will be required to have Adobe Acrobat Reader installed. Internect connection The better the internet connection you have the better the speed. This becomes more important depending on the services you are using. For example: we use a LIVE service to generate rates and labels for our parcel application. A slow connection will mean the time you wait for a label to print could be 5 seconds or it could be 10 seconds. We test with a 70mbps download speed. We generate labels from a carrier in 6 seconds. How do i buy a product to add to my Event platform? You can download products directly from our Event Products page. Click here Step by step guide, see below... Can you explain how the Event platform works operationally? Event is a platform that in itself does nothing until a user adds Applications to it. Applications from our Event store include DOCK, ROUTE, INFORM. The Event platform controls permissions, new users, user profiles, Accounts... When a user decides to invest in the platform they will be guided through the following process: Select the product that you are interested in from the Event store on 3t-event.com. This will take you to the Event access screen. We cannot login as you have no Event profile yet so you need to select the Create Event Profile. Follow the instructions and create your Event profile. Once successful as you are a new user implementing a new product you will be taken through the setup wizard immediately for that product. During this process, if this is your 1st product you will need to create your companies Account profile. Account creation is at individual site level. So if you have 2 sites in different parts of the country you need to create an Event profile separately for the 2nd site, following from point 1 above. Once you have completed the setup wizard for the application you will be guided through Profile completion and some interactive training for your new Event HOME page. If you want to add another application to your Event platform then you select the product from 3t-Event.com. Login to Event when asked and we will associate the new application to the account you previously created for you so there is no need to add any further Account information. How do i add new users to my Event? First, you need to have a ADMIN or Advanced profile. If you do.... The only way to add users to your Event Account is to use the 'Invite users' function. Click on your profile in the top right corner Select 'Invite a new user' from the dropdown The 'Invite new user' function will show (see image on the right) You can select the product to invite the user to. A user can be invited to several products at once You can add their e-mail address You can add additional users e-mail addresses. This function lets you invite multiple users at once to the same applications Select 'Invite' to send your invites. These 'new' users will immediately receive e-mail notifications and instructions on how to join you in Event. Each time some new joins, we will let you know... Step by step guide, see below... I want to add multiple products. How do i do this? You need to subscribe to each product one at a time. For the 1st product you will add in your Account details to create your Event Account and then follow the setup wizard. After that each additional product you subscribe to the Event assistant will recognise you from your login details and automatically add the product to your account, then you will folllow the wizard again to setup. We recommend that you invite users to your Event environment once you have subscribed to all the products you need as you can invite users in bulk for multiple products rather then individually for each product. I have subscribed to a product i don't want. How do i remove it? Please contact service.desk@3t-europe.com How much does each product cost to use? Event is a SAAS (software as a service) subscription. Please contact our sales department for more information. sales@3t-europe.com Do i need an IT department to use Event? The majority of our products in Event can be downloaded from the Store and implemented by an operational user. Being a webbased application all you need to do is create an account, follow the wizard and start using the application. I have created an Account but i cannot see any applications? Enter your answer here

Top of Page Import file types Equipment selection Uploading data manually into Event Rate card import to location contact details... This service lets you as a user, keep your business moving forward by adding data to Event. Events equipment service gives you the ability to create your own Equipment store. Equipment is important as it is used in routing to determine how to fill a vehicle How to use self-serve import Administrator permission holders only This guide will step through where, how and what to look for when importing Import The Import function is located in VITALS - Account. You can use the easy access from the link in the menu. The Import screen The screen has a link to the 'how to...' page. Each 'circle' represents a specific data type. Validation of file contents Now the file has been uploaded to the correct service for validation, you will receive a notification once the complete. Import The Import function is located in VITALS - Account. You can use the easy access from the link in the menu. 1/6 Validation When the initial file upload has been completed successfully the file will then undergo validation specific to the data type, for example Rate Card. The validation will include: Format of file, headers and excel tabs matching the template Each data column will be validated for format from carrier code to equipment check and delivery type Structure of the data, postcodes, costs as 0.00 etc * see below, specific file for format requirements Notification As a file may take longer than the time you are willing to sit staring at the screen, AMI, Events digital worker, will validate the file and inform you of the result through Events notification service. The time taken to validate and replace the existing data will depend on the amount of data to be processed. Once validation has been passed, the current process will deactivate the existing data and start to replace with the new. If you do this during periods when this data is used, this may cause problems for users until you have confirmation the data is in. You can activate notifications for each import from your Profile page. Click here to find more information on notifications. 1. You will receive a popup notification informing you if the import was a success or if it failed 2. You will receive a notification in the Event header providing further information including what failures occurred. 3. Select 'See all' or go through the menu to get to your notification center. Here it will be easier to see all the issues and to know what needs correcting Validation failures We will provide a list of the failures. Where a column has a complete failure due to lack of formatting we will only show you the top 10. The error message will provide information on where the error is and what the error is about. Import file types The Event Team designed by humans : built with machines

How to...? Process Order... Ask us a question If you couldn't find the information you were looking for within our knowledge base... Ask us a question Reference number Configurable to your business need Action buttons Re-sequence screen, close screen, help! Addresses Origin / destination Results grid Provides detail for the Stop and shows available consolidation HU status Provides the status of each HU, Ready, Labelled or Despatched Carrier detail Current carrier and service level Parcel tracking ID Print a label, get a tracker for INFORM Change carrier Select a different carrier and / or service level Label printing Print individual as well as consolidated labels Despatching Manual despatch Better than current Where Event finds consolidation, we give you the opportunity to select a better delivery option, if one is available. Parcel consolidation The results grid will show you if there are consolidation opportunities. If there are, we will take care of it for you.

FLEET Maintenance 'a number of vehicles operating together or under the same ownership' How to manage your FLEET resources from drivers to units and trailers Activate a FLEET carrier, define resources and allocate to routes... The current FLEET functionality enables a user to activate a carrier as FLEET, the add the required FLEET resources so that they can be selected and added to a route. To allocate FLEET resources to a route, the route will need to be set to FLEET in one of the following ways: By adding manual orders through Create Order as FLEET, generating a FLEET route. Through an order interface where rules in the ROUTE ASSISTANT create a FLEET route By using CARRIER CONTROL to change a route to a FLEET route *A FLEET carrier does not require a rate card FLEET carrier To add a FLEET carrier to Event, simply invite it! Then locate it in Carrier VITALS and in the FLEET MAINTENANCE tab, set the carrier to FLEET. note: only 1 carrier per Account can be set as FLEET. FLEET maintenance FLEET resources can be added by selecting the carrier in Carrier VITALS. In the FLEET Maintenance configuration, you will need to take the following action: Add / edit drivers, including agency Add / edit units Add / edit trailers Set each for 'duty' type (active / inactive) How to setup FLEET resources FLEET Maintenance This guide will step through adding / editing / deleting FLEET resources Activate Carrier VITALS - FLEET MAINTENANCE - Activate Add drivers Type in the new driver and hit ADD Edit Delete To edit or delete a resource, select it from the list and it will populate in the top section. Now select delete or edit and then update Activate Carrier VITALS - FLEET MAINTENANCE - Activate 1/6 Adding FLEET resources in ROUTE FLEET resources, once added through FLEET Maintenance, can now be added to a route To add FLEET resources the route must be set as a delivery type of FLEET. To add, select the route to open Stop Control. The FLEET resources section is at the bottom and each resource will show all 'active duty' options only. As well as allocating a driver, unit, trailer etc you will also need to give the route a 'Trip' number. A driver can complete multiple trips in 1 shift using different trailers and maybe units. A FLEET route, set as Trip 3 indicates that the driver has 3 routes to complete in the shift. FLEET resources in ROUTE How to add FLEET resources to a route This guide step through how to allocate FLEET resources to a route in ROUTE Adding FLEET resources Select the FLEET route. In Stop Control add the FLEET resources. Trip number = the sequence of separate routes a driver is given. Adding a resource To add a resource, simply click in the dropdown and select. Resources in the route grid When added the FLEET resources will populate in the Route grid. You can sequence the route grid as required to show Trip number for example. Adding FLEET resources Select the FLEET route. In Stop Control add the FLEET resources. Trip number = the sequence of separate routes a driver is given. 1/3 The Event Team designed by humans : built with machines

Top of Page Home / Learning Centre Keeping you mobile... Helping to keep you relevant... How to test and demo INCAB Creating a driver profile... How do you demo INCAB? Well, you need to be farmiliar with every other part of the system. So to that end this is a guide on adding an order that can be shown in INCAB. Once you can do this confidently, you will have a good understanding of the process through Event. Lets get started Login to INCAB smartphone app You will need to download the app 1st... 1. Please select the correct store below and scan the link to get the app...It is called EXPO Client. 2. Once downloaded, 'Sign in to your account' to EXPO using the below credentials... Username: Password: sparhawk Sparhawk72 3. Once logged in, select the project 'Incab QA' or 'Incab UAT'. 4. You now have the app on your mobile. When you have setup your driver profile in INCAB Desktop in CONNECT, you will log in with that. 5. A job will show in the app once you have added you to the route in CONNECT Login to DEMO for QA testing You will need to create a login to INCAB mobile. Open INCAB in CONNECT and create a profile. Carrier Username: event.carrier28@3t-europe.com Password: Acme2000 This will be you, your name, mobile and a username and password. You are using Roadrunner carrier in DEMO account Tip: to get INCAB mobile, when you have added your driver profile, click bottom left 'Get INCAB app' You will need to add an order and allocate to the carrier. Do it from here... Account Username: event.customer30@3t-europe.com Password: Sparhawk101 Use Rivendell, 17plts... You will need to allocate the route as a carrier to your phone and create login to INCAB mobile... Carrier Username: event.carrier28@3t-europe.com Password: Acme2000 You are using Roadrunner carrier in DEMO account You will want to demonstrate INCAB on your mobile. INCAB Username: setup in INCAB in CONNECT Password: setup in INCAB in CONNECT Now add as many test orders as you like. You can then add your own address, setup notifications and check INFORM and Track My Delivery..... Below is the above but in pictures... INCAB The driver will tell the customer the Route No and ask for a QR code. 20 15 View in Track My Delivery or INFORM INCAB The driver will tell the customer the Route No and ask for a QR code. 1/25 How to use INCAB...

Top of Page What is CONNECT? Getting CONNECT DOCK Bookings This is The Carrier Store... Working for you... Read, watch, listen and learn. We're here to help. What is CONNECT...? What is CONNECT? CONNECT is a platform for carriers to get routes. From collection to invoice, CONNECT is your all in one application to get work, smarter. Work is offered from 3t's many customers and you can accept with our instant confirmed booking service CONNECT also highlights your quality to customers on the platform by showing them your ability to deliver and with the added benefit of being able to add a full bio of your company, abilities, vehicles. preferred lanes etc you encourage new customers to CONNECT with you. Its a CONNECTed Freight ecosystem... Everything in one place. Intelligent load offer service based on your past Event history, profile and current requirements. Haggle free rates, instant POD and guaranteed payment. Get Connected to more work that works for you... Available now... The CONNECTED Freight APP - INCAB INCAB mini-site Getting started with CONNECT. If you are already a carrier working with 3t, you will receive an invite to join. If you would like more information on connecting, please connect our Carrier Manager Let's go... How do i get the best out of CONNECT... Getting CONNECT How do you get CONNECT Your guide to signing up... Do you want to know more? Invite email You will be sent an invite email telling you the customer sending the invite and a link to their Event environment. Add email Clicking the link will take you to the Event sign-up page. Add your e-mail address......then click on 'send verification code'. Login Going forward, now that you have an Event subscription you will need access. Save, 'www.3t-event.com' to your favorites and click on LOGIN... Invite email You will be sent an invite email telling you the customer sending the invite and a link to their Event environment. 1/17 but ok, i have now been invited again to a different Account What do i do? Invite email and notification You will have received a new invite from another Account. Its for information as the next time you log into CONNECT we will tell you the great news anyway.... Sign in Sign in to your account as normal. What to expect You will receive notifications and plans as as before but now from 2 different Accounts.... Invite email and notification You will have received a new invite from another Account. Its for information as the next time you log into CONNECT we will tell you the great news anyway.... 1/5 Can i add a new user to my CONNECT account? What do i do? Invite a new user You can invite as many users to your CONNECT account as you want Profile - Invite Select your profile and Invite New User. The select the products and add the users email address. Notifications Now you can update your notifications Invite a new user You can invite as many users to your CONNECT account as you want 1/10 DOCK Bookings How to make a DOCK booking Need to add a booking to a customers DOCK? Look no further... CONNECT Click on your CONNECT application DOCK Booking Your Home page will open View your bookings CONNECT Click on your CONNECT application 1/26

CONNECT APP Store FourKites tracking integration This explains how to use the 3T CONNECT APP Store to activate FourKites tracking Also of interest... Show me INCAB

This is The Carrier Store... How to Accept an offer Adding a route and selecting how to offer it out to your network How to accept a Route offer? The Carrier Store is a safe, collaborative, virtual community where everyone benifits What does this section tell you? You have been offered a job in CONNECT, how do you accept the offer? How do you know you have been offered a job? How do you Accept a job offer? How do you Reject a job offer? How do you querry a job offer? How do i use Marketplace? 1 How do i know i have a job offer? This video shows.... 2 How do i accept a job offer? This video shows how to add instructions when adding the delivery but also how to edit the instructions 3 How do i reject a job offer? Add documents to a route, such as a delivery note 4 How do i querry a job offer? Add payment terms to a route 5 How do i use Marketplace? How do i know i have a job offer through Marketplace? How do i action an offer through Marketplace? The Event Team designed by humans : built with machines

How to...? TRANSIT days... Take me to Carrier Vitals help... rollover below to view On / Off Decide when to turn the calculation on Collection or Delivery Select the date to calculate Add New Click on the '+' to add a new entry Edit an entry Click on the row to edit an entry Label printing Print ALL at once as well as consolidated labels Adding Transit days Customers do not always provide delivery or collection dates. Each carrier will have their own transit days. Add them and Event will calculate when the Route is allocated a carrier Manual update Direction The order is leaving from this place Mode Select the correct mode for the calculation. Default in LAND Postcode (Origin / Destination) This can be 'ALL' postcodes [type ALL] or a specific postcode stub [CV or CV22] Location Search for a specific source. Type in the name and click find Transit Add the number of days Sameday = 0 Next day = 1... Label printing Print ALL at once as well as consolidated labels How to add Transit days manually Calculate a delivery date or a collection date By carrier, for a postcode, country, location... vitals Carrier Vitals The Transit day function is located in Carrier Vitals / Availability menu. Transit days are now active You have now added your transit days for either a delivery or collection date calculation and switch the function on. Any new imported, interface orders will now calculate the correct date. vitals 1/14 Import file update This process enables a user to import transit times through an import file. Transit time import file - COLLECTION Transit time import file - DELIVERY COMPLETED Transit time import file - COLLECTION Complete yellow highlight columns only How to import a Transit file By carrier vitals Carrier Vitals The Transit day function is located in Carrier Vitals / Availability menu. Activation Now you will have transit times for either creatig a collectio date or a delivery date. Lastly, activate the transit time function. vitals 1/9 Note: Transit time of 1 = same day (21st collection, 21st delivery) Transit time of 2 = next day (21st collection, 22nd delivery) When adding postcode / area codes for destinations / collections we will select the correct transit days based on the below format priority where there are multiple similar enteries: 1. Full code (CV33 7YH) 2. Part stub (CV33) 3. Stub (CV) Example1: CV33 6YH would use CV33. Example2: CV32 would use CV Example3: 72 (for Germany) * When creating a Transit days template to import, please make sure you selec tthe correct one for generating DELIVERY date or COLLECTION date. Once updated make sure you have selected the correct onw when activating Transit Days in the Transit Days screen in Event Vitals What happens if i miss a transit day? Using Transit days means that you need to add a transit day for every destination you deliver to. If you do not have a transit day for a delivery point, the order will unallocate

Home / Learning Centre Contact Customer Success If you are having an issue with your Event environment or applications please report it below. Remember, this is for system errors or faults. For training use the Learning Centre or for suggestions here. Thanks! A Support technician will be in contact shortly Send Need help...? Change your Event password Change now...

Home / Product Line Our connect API landing page is below, here you can download the swagger, see example json requests and code examples. https://event3tdev.developer.azure-api.net/ Once you are ready to get started please send an email over to servicedesk@3t-europe.com . We will send you back an API key that you can use for testing purposes. Carrier Connect API An API for Carriers to plug into Event This API allows carriers to pull data from Event, update Event with tracking, shipping labels and much more. Retrieve a route from Event In Event each of your routes will have a unique id number, this id can be found in connect. This unique identifier can be used to communicate with Event through our API and pull back route data for a specific route id. Example below. https://event3tdev.azure-api.net/carrierconnect/route/1e11Em49 This will return all the route detail for this route and all the detail for each of the stops on the route. Get all routes by collection date You can also pull all your routes for a given collection date. https://event3tdev.azure-api.net/carrierconnect/routes/2022-09-07 This will return a collection of routes, it will still included all the stop level detail. Get all customers you are connected to in Event If at any time you want to see all of the customers you are connected to in Event, you can call the operation below. https://event3tdev.azure-api.net/carrierconnect/accounts/ No parameter needs to be passed, we will identify who you are by the key you have passed in the request. Update routes and stops in Event The connect API also gives you the ability to send us information and update your routes/stops in Event. For example the below operation can be used to send us back shipping labels, documents and costs. https://event3tdev.azure-api.net/carrierconnect/stops/ Send us tracking updates You can send us back tracking information using the operation below, there is also the option to send us back GPS information so we can track the shipment on route. https://event3tdev.azure-api.net/carrierconnect/trackingevents/ Need us to push updates to you? If you need us to push information to you we have got you covered, using the operation below you can register a url for us to send webhook notifications to. https://event3tdev.azure-api.net/carrierconnect/trackingevents/ Currently, our recommended best practice for securing Webhooks involves using basic authentication and HTTPS on your endpoint. This will help prevent any altering of any information communicated to you by 3T, prevent any third parties from seeing your webhooks in transit, and will prevent any third parties from masquerading as 3T and sending fraudulent data. 3T performs certificate validation and requires any TLS-enabled (HTTPS) webhook recipients to have a certificate signed by a public trusted certification authority. We do not support sending webhooks to over SSLv2, SSLv3, or any connection using so-called export-grade ciphers. The example response shows the webhooks event you will receive to your endpoint once it is enabled.