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Create Order - Carrier & Service

Allocating carriers, equipment and service levels

There are many ways to allocate carriers to orders you create

From manually selecting, LIVE rating to letting your digital worker do it for you...

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Create Order is about manually adding delivery orders to Event where integration is not possible or wanted.

But just because you add orders in this way doesn't mean you need to make the carrier selection process manual also.  

To cater for all eventualites, Event provides options from deciding not to add a carrier at all at this stage in the process to allowing AMI, Events 'digital worker' assign the best option for you...

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Carrier & Service selection

  • Parcel carrier - system generated live rating

  • Non parcel carriers - without live rating

  • Let AMI select - Digital worker - assisted selection. 

  • No carrier - manually allocate a carrier in Route

Use the Create Order configuration screen to setup your Carrier & Service preference.

You can select more than one option and the below will explain what each one does differently for you.


Now I see them, which should I use?


System generated LIVE rates - parcel

Selecting LIVE rates ONLY applies where you have an active integration with a parcel carrier, UPS, FedEx, DHL, DPD...

Once you have activated an account you can use this function to lookup your rate card with that carrier and provide LIVE service and rate information.

Make a selection and the order will be allocated to a route matching the carrier selected.

Using this option means you can also enable '3rd Party billing'. If you know parcels, you know 3rd party billing...

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Specify now without LIVE rating

Selecting 'without LIVE rating' ONLY applies where you have invited carriers and uploaded rate cards.

Using this function will mean you select the delivery type [Groupage, Full Load, FLEET], the equipment type you want to use and then the carrier.

Event will restrict each result based on what is available from your connected carriers. For example you may only have 1 groupage carrier that can deliver on a Curtain 7.5t vehicle.

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This service gives the user the ability to define exactly how to route out the order. For example, i know that i always put this destination and order size on a FTL carrier called Event Logistics.

If they are unsure they should use 'NO CARRIER' and allocate from ROUTE through Unallocated.

  • The delivery type. Is the order going on a groupage vehicle or a single collection FTL

  • The equipment type you need it delivering on. This may be set to 1 type by default (Curtain 13.6)

  • The carrier

Each selection defines the next section. So selecting groupage will provide equipment related to your groupage carriers and finally show just your groupage carriers.

note: This process expects the user to know what 'how' they want to route the order

No Carrier

In some situations just creating the order is enough. You may not want to select the carrier or let the user adding the orders make the choice.

Selecting this option will add the order to Unallocated in the ROUTE application

In selecting this option, the order will be sent to ROUTE and add to Unallocated where a user can move to existing routes or view all available carriers, rates, equipment options etc...

A.M.I                   coming soon Q2 2019

Artificial machine intelligence

AMI is Event's 'digital worker'. Think of AMI as just another team member with a job to do, helping to increase productivity and driving better customer interactions through automation.


AMI is integrated throughout Event, augmenting, supporting and assisting its users.

Using the 'Let AMI select' function will do just that. AMI will take your order and using your connected 

carriers, work out how best to route it for you.

In its simplest form, you can ask AMI to add the order to an existing Stop or make

the optimal carrier selection based on numerous inputs and then create the route for you...

  • Activating 'Let AMI select' means:

AMI will use Route Assist rules to decide how an order is allocated to a carrier. AMI will create a set for you, implement and update, learning from the changes you make.  when you activate 'Let AMI select'.

You can find out more about Route Assist here.

A carriers availability can be used to only allocate a carriers available trucks . In this way, it will not be possible to create multiple routes for the same carrier and then find out they cannot cover them all.

AMI will help by learning from the manual changes made when you change from the pre-selected carrier on a Route, making sure availability is always accurate. 

You can find out more about carrier availability here.

The Event Team

designed by humans : built with machines

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