How to...?

Unallocated...

Take me to ROUTE help...

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If you couldn't find the information you were looking for within our knowledge base...

Ask us a question

rollover below to view

coming soon...

Route status

This tells you a routes status and includes a colour change to identify when published to a carrier

Action menu

How to action a route from publishing it to editing it

Screen actions

Access to configuration and help' function

Carrier detail

Current carrier and service level

Grid information

Grid filters. Filter results and change columns order

Parcel tracking ID

Print a label, get a tracker for INFORM

Change carrier

Select a different carrier and / or service level

Label printing

Print individual as well as consolidated labels

Dispatching

Manual dispatch

Filters

Click on the far right to view the filters

Route selection

Select Routes to action in bulk such as view on map or release

Select a Route

Click on the Route to view the level of detail

OREDER control functionality

Multiple customers, same process, all in one place...

Accept the offer, do the job, provide the POD and upload the invoice...

We just want to help you get paid as quickly as possible!

ROUTE control provides the visibility and status of each route you have scheduled from your received orders.

This screen provides visibility at Route level only, including Route ID, the carrier allocated, the routes status, the load fill based on the equipment type being used, collection date etc.....

This

What does ROUTE do for you?

route /ruːt/

noun

1.

a way or course taken in getting from a starting point to a destination.

"the scenic route from Florence to Siena"

synonyms:way, course, road, path, avenue, direction;

VIEW ALL

What does ROUTE control actually do for you?

It's simple really,.. a route...

...is the journey, linking Stops along the way.

To complete the Route you need a vehicle and driver to deliver the products that make up the orders that the Stops have bought

Route gives you the most important detail at highest level to make a decision on how to proceed

Route
Stop
Shipment
Order
Product

But nothing worthwhile is ever simple is it...?

You will get:

view the condition and LIVE status of a route
organise the view to suite your requirement
action a route, including send an offer to a carrier to remove the route to the recycle bin
an invoice requirement

So how does ROUTE help with that?

Rollover the below to see each section of CONNECT

1. Filters

These are all the routes currently LIVE. They will remain in LIVE routes until the invoice they are associated to has been approved. They are then removed.

All your Accounts will show together, though you can configure this.

Click on the Route ID to get a Manifest.

2. Action Menu

The action menu enables a scheduler to manage and action a route at route level.

So each action will affect the complete route as a whole.

Edit Route date

This function lets the scheduler change the complete routes collection date. Once changed, the route will be moved to the selected date.

The route itself will stay the same, same carrier, booking times, Stop sequence etc...

Where this involves a route with a delivery type GROUPAGE / FTL / FLEET, carrier is informed by notification 'if the Route is in ACCEPTED status'.

If still in 'Published' status but a collection time has been added, the collection time will be reset and the route will need a new collection date setting.

For a route with a delivery type of 'PARCEL', if any of the service level, label, rate, tracking ID, label status had been triggered, these will be reset and need to be re-selected.

Move to...

This function lets a user move the 'complete' route to:

Unallocated
Recycle bin

In doing so the route is removed from the ROUTE control grid and placed in the selected option. The carrier is removed and informed by notification 'if the Route is in ACCEPTED status'.

For PARCEL delivery type routes, this will include removing rate, label history, tracking ID, service level.

The orders can now be rescheduled as required.

Publish route

A route is invisible until it is made visible to a carrier. This process of making visible to a carrier is called an 'offer'. Event will 'offer' the carrier the route.

When a user has finalised a route and it is ready to be offered to a carrier they must 'publish' the route.

A route can be published in 2 ways directly from ROUTE:

Directly to the carrier
Directly to DOCK

ROUTE does not allow the scheduler to add a 'route collection time' within ROUTE itself.

Instead ROUTE is directly integrated with DOCK and CONNECT

So the collection date is set but the time is either allocated by the carrier in CONNECT or by the scheduler in DOCK.

Directly to the carrier is just that. Click this option and the Route is offered to the carrier directly who must select a collection time as part of their acceptance process.

Directly to DOCK will move the ROUTE into DOCK and place it in the ALLOCATE screen. The scheduler just needs to open DOCK and drag the routes onto DOCK.

This function is useful where a 'special' or a route with pick ready determined product needs to be set but all others can be carrier selected.

Report a system fault This status depends on the Account you are working for.

Any system fault identified in ROUTE can be reported here.

Update the page and a support technician will respond

Allocate Routes in DOCK

A scheduler can use this function to directly open DOCK at the ALLOCATE page for the route collection date they have currently filtered on.

They are then able to allocate the routes they have published to DOCK

View Manifest

It may be necessary for a scheduler to get printed outputs of the routes created

Shipping manifest - per Route and tailored to the Route's delivery type
Day manifest - summary of all manifests for the day

3. Grid functions

Provides instant updates on the main actions. When the Dashboard status is updated, you know an action needs attending to. Select the KPI to view the action required.

Your CONNECT assistant updates you on the following:

- Offered Jobs

- Cost addition decisions

- Invoices

- Outstanding POD's

Offered Jobs

Triggered each time a new job is offered. You can selected from the Action or click here to Allocate multiple jobs at once.

Any job that appears in this section will also show in the LIVE Routes section.

Just tell me what i need to do!

Select the screen you want to learn more about:

Available trucks

How to...?

Unallocated...

Take me to ROUTE help...

​

If you couldn't find the information you were looking for within our knowledge base...

Ask us a question

​

rollover below to view

coming soon...

OREDER control functionality

Multiple customers, same process, all in one place...

Accept the offer, do the job, provide the POD and upload the invoice...

We just want to help you get paid as quickly as possible!

ROUTE control provides the visibility and status of each route you have scheduled from your received orders.

​

This screen provides visibility at Route level only, including Route ID, the carrier allocated, the routes status, the load fill based on the equipment type being used, collection date etc.....

This

What does ROUTE control actually do for you?

It's simple really,.. a route...

...is the journey, linking Stops along the way.

To complete the Route you need a vehicle and driver to deliver the products that make up the orders that the Stops have bought

Route gives you the most important detail at highest level to make a decision on how to proceed

Route

Stop

Shipment

Order

Product

But nothing worthwhile is ever simple is it...?

You will get:

view the condition and LIVE status of a route

organise the view to suite your requirement

action a route, including send an offer to a carrier to remove the route to the recycle bin

an invoice requirement

So how does ROUTE help with that?

Rollover the below to see each section of CONNECT

1. Filters

These are all the routes currently LIVE. They will remain in LIVE routes until the invoice they are associated to has been approved. They are then removed.

All your Accounts will show together, though you can configure this.

Click on the Route ID to get a Manifest.

2. Action Menu

The action menu enables a scheduler to manage and action a route at route level.

So each action will affect the complete route as a whole.

Edit Route date

This function lets the scheduler change the complete routes collection date. Once changed, the route will be moved to the selected date.

The route itself will stay the same, same carrier, booking times, Stop sequence etc...

Where this involves a route with a delivery type GROUPAGE / FTL / FLEET, carrier is informed by notification 'if the Route is in ACCEPTED status'.

If still in 'Published' status but a collection time has been added, the collection time will be reset and the route will need a new collection date setting.

For a route with a delivery type of 'PARCEL', if any of the service level, label, rate, tracking ID, label status had been triggered, these will be reset and need to be re-selected.

Move to...

This function lets a user move the 'complete' route to:​

Unallocated

Recycle bin

In doing so the route is removed from the ROUTE control grid and placed in the selected option. The carrier is removed and informed by notification 'if the Route is in ACCEPTED status'.

For PARCEL delivery type routes, this will include removing rate, label history, tracking ID, service level.

The orders can now be rescheduled as required.

Publish route

A route is invisible until it is made visible to a carrier. This process of making visible to a carrier is called an 'offer'. Event will 'offer' the carrier the route.

When a user has finalised a route and it is ready to be offered to a carrier they must 'publish' the route.

A route can be published in 2 ways directly from ROUTE:

Directly to the carrier

Directly to DOCK

ROUTE does not allow the scheduler to add a 'route collection time' within ROUTE itself.

Instead ROUTE is directly integrated with DOCK and CONNECT

So the collection date is set but the time is either allocated by the carrier in CONNECT or by the scheduler in DOCK.

Directly to the carrier is just that. Click this option and the Route is offered to the carrier directly who must select a collection time as part of their acceptance process.

Directly to DOCK will move the ROUTE into DOCK and place it in the ALLOCATE screen. The scheduler just needs to open DOCK and drag the routes onto DOCK.

This function is useful where a 'special' or a route with pick ready determined product needs to be set but all others can be carrier selected.

Report a system fault This status depends on the Account you are working for.

Any system fault identified in ROUTE can be reported here.

Update the page and a support technician will respond

Allocate Routes in DOCK

A scheduler can use this function to directly open DOCK at the ALLOCATE page for the route collection date they have currently filtered on.

They are then able to allocate the routes they have published to DOCK

View Manifest

It may be necessary for a scheduler to get printed outputs of the routes created

Shipping manifest - per Route and tailored to the Route's delivery type

Day manifest - summary of all manifests for the day

3. Grid functions

Provides instant updates on the main actions. When the Dashboard status is updated, you know an action needs attending to. Select the KPI to view the action required.

​

This function lets a user move the 'complete' route to: