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How to...? Process Order... Ask us a question If you couldn't find the information you were looking for within our knowledge base... Ask us a question Reference number Configurable to your business need Action buttons Re-sequence screen, close screen, help! Addresses Origin / destination Results grid Provides detail for the Stop and shows available consolidation HU status Provides the status of each HU, Ready, Labelled or Despatched Carrier detail Current carrier and service level Parcel tracking ID Print a label, get a tracker for INFORM Change carrier Select a different carrier and / or service level Label printing Print individual as well as consolidated labels Despatching Manual despatch Better than current Where Event finds consolidation, we give you the opportunity to select a better delivery option, if one is available. Parcel consolidation The results grid will show you if there are consolidation opportunities. If there are, we will take care of it for you.

Home / Product Line Contact sales for a quote Have you tried the Event demo? DOCK Get DOCK today 13 5 4 13 1/6 Future proof your Bay Management activities 'An application to gain visibility and effectively manage dock door operations' We've created a DOCK Scheduling application that helps to improve your door operations, define information architecture, understand the cost of your actions , capture qualitative data, and more. In DOCK we’ve created an experience that feels clean, refined and acts smart meaning you can navigate through the interface more efficiently. DOCK streamlines your bay management operation with time-saving tools like, triggers, intelligent notifications and LIVE targeted KPI’s. This helps you get straight to what matters most — better productivity. Invite shippers, partner carriers or suppliers to join your DOCK and they will book slots as you want them booking, TRACK deliveries as you want them tracking and arrive at your bay when you want them to arrive. DOCK forces adherence through defined process, it puts you in control. It makes the once invisible….visible. You will need the following information to setup your DOCK today: Your account information, site address, contacts information. Your DOCK design. How many bays, time duration of slots per day Any rules per bay or slot. Is it a free for all or are specific bays or slots reserved? The names and main contact e-mail addresses for your carriers The e-mail addresses of your staff members who will use DOCK.

Top of Page The Oasis Integration simplified... What is Application Integration Application integration connects and combines different software applications to create workflows that streamline processes. By integrating two or more applications, businesses can automate mundane tasks that would otherwise require manual entry and management. The primary mechanism for achieving this is through Application Programming Interfaces (APIs), which are rules and protocols allowing different applications to communicate and share information. This helps them save time and money while ensuring accuracy in data processing. What is The Oasis...? The OASIS is the 3T process for integrating with Event. It is a fully documented integration that provides the 3T and the customer the ability to create a workflow of order data received by the customer and to map that data between systems. To create an order for shipment, Event requires at the very least: a unique order number, a source address, a delivery address, a date to deliver a quantity of goods to deliver It also requires information on when an update is made to that delivery This can be in the form of a customer mapping data directly into the Oasis api or the customer providing the mapping from their own data outputs so we can receive and map to OASIS. The above is not always straight forward and depends on the customers technical ability and access to its order data, The preference is for the customer to integrate to OASIS, as they know their data well and OASIS proivides the perfect workflow into Event to get the best from the TMS. What is Event..? Event is the 3T Transport Management Platform. Where you can control the transportation of your product to your customers. So you are creating the ability to put your order data into a format that can be used for: Routing and scheduling Parcel selection and labelling Bay Managment Your carriers Your carrier rates The delivery process The POD and Invoice process Reporting So it is important that this order data is comprehensive enough that your routing and scheduling team have the correct information to be able to create vehicle loads and can fill this accuratly to get the best fit and cost and that you have the required information in the reporting when its all delivered. Why would you want to use this integration? As a TMS, the requirement is to provide the best possible solution for delivering a customer's product. We realised that even though we could and have integrated with many different systems, these systems often had non-standard schemas and integrations were often long, expensive, complicated and problematic to maintain. So we designed a simple, customisable interface that flawlessly integrates with Event. This is a purpose built, self-service, 2-way integration for Event, so it works in perfect harmoney with Events complex functionality. Its SKU level, designed to work with Events complex consolidation, packaging and routing functions It has been designed to follow an order pattern of NEW, UPDATE, CANCEL and COMPLETE information It is maintained and monitored by our own integration team and their purpose-built insights software 24/7 It is fully customisable, making it as simple or as complex as is required and allowing for customers to still provide any non-standard data that is important to their business What will you need? You will need to be able to send Event accurate, live order information from your order system. A new order, when 1st received You will need to be able to identify updates to that order already sent to Event [changes to date, quantity, manufacturing estimate etc] To tell Event if the order has been cancelled To confirm to Event that it has been despatched or packed [the actual despatch quantity and the POD reference if required] [Optional} To receive in return your order data back as routes. Where do i get the specification? Event has 2 integration methods. Where do we start? 1 Parcel You pick, pack and label parcels Primary service is parcel. You may use limited groupage or palletised services You use well known parcel carriers (DHL, FedEx, UPS) This is the important one! How does your business work? Let's go... Welcome to Events Oasis for Parcel... 2 Truckload, part load, groupage You despatch mainly palletised goods or loose load Primary service is NOT parcel You use general haulage carriers Let's go... Welcome to Events Oasis for Freight... Contact details for OASIS support Email: antony.pratt@3t-europe.com Email: chad.martin@3t-europe.com The Event Team

Single Sign On authentication For those requiring additional protection... What is SSO authentication? Single sign-on is an authentication scheme that allows a user to log in with a single ID and password to any of several related, yet independent, software systems. True single sign-on allows the user to log in once and access services without re-entering authentication factors What are the benefits of SSO? SSO reduces the number of attack surfaces because users only log in once each day and only use one set of credentials. Reducing login to one set of credentials improves enterprise security. When employees have to use separate passwords for each app, they usually don't. How does it work in Event? If i am a single factor authentication user... Meta data is shared with the customer IT and Event IT. The customer IT will create the SSO process. A superuser is created in Event. The superuser will create the account and all products required by that account. The superuser will 'invite' users to products. The users will not create accounts themselves in Event but instead login in through the SSO access with Event creating the link between products and user. The user now has access through their own company login credential to Event. SSO invite From the invite click the SSO link How to access Event Click on the login with SSO SSO invite From the invite click the SSO link 1/2 Its not working for me? But i have been told to use SSO! Remember, SSO requires your business to have implemented the process also. The Event Team designed by humans : built with machines

Top of page What is Event? Getting started with Event Video Questions Invite new users Accepting an invitation Home / Learning Centre Working with you... Sourced from everywhere, visible in one place Ask us a question If you couldn't find the information you were looking for within our knowledge base, email your question to: customersuccess@3t-europe.com designed by humans : built with machines What is Event...? What is Event? Event is the best way to organise all your logistics applications. It’s a fresh approach to the way you work, the jobs you do every day - yet it’s inherently familiar. And a completely new relationship between work tasks. It's a platform...A cloud enabled ecosystem. Designed for hyperscaling, hosted on multi regional cloud services, built on Azure Service fabric, running microservice-based applications. It's modular, enabling you to add applications as required from its own Event store. ROUTE, DOCK, INFORM.... It's an enabler... Our applications are designed and built to provide a function, digitise a process. They must always increase efficiency and save money. 20 years of experience running operations, building software and designing solutions in multiple logistics industries has given us a wealth of knowledge and experience... ...and we have used that to build the future for you. Everything in one place. CONNECT Did you arrive here as a Carrier? You need to re-route to ... Do you know what you need, just not sure which products? You can use our Product selector to show you which products you need to build the requirement you have. Ready to get started? Product selector Getting started with Event. Getting started with Event How do you 'get' Event? Event is a self serve, Transsport Management Ecosystem and it has been designed for you to implement. Your starting point is to select a product from the Event Store - Product Line If you have any questions or need any assistance you can contact the Event Customer Success Team Video Approximately 20 min account creation Testing in UAT or QA? This is your link... Create in Test Need order integration...? This guide will show you how to get started... Get started Frequently asked questions 01 What is Event? Event itself is the platform onto which you can add different products or processes to create a virtual logistics ecosystem. A virtual Bay Management application to enforce process to control your inbound and outbound movements. Specific products will interact with others so as you add them Event will create the connections automatically. So imagine adding applications to your smartphone. As you add them, these applications ask to use certain services the phone itself holds, e.g. location services etc. We call this your virtual Event environment. 02 What are the minimum requirements to use Event? Recommended Browsers 3T Logistics recognizes the diverse Operating Systems, Devices, and Internet browsers our customers are using. While we want every customer to have the best possible experience, we recognize that it is impossible to develop applications that work identically, efficiently, and effectively with all browsers and versions. We also recognize that testing on every browser version and device combination is no longer possible as many new browser versions are deployed on aggressive weekly or bi-weekly schedules. 3T Logistics currently supports the following Web Browsers: Chrome General Workstation Requirements 1024x768 resolution or higher is required for the core products Minimum hardware requirements: Dual Core 1.6GHz or faster with RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit) Event does not support beta versions of Operating Systems or Web Browsers. Label printer recommendation: Zebra GK420t / ZT410 or similar. Label size 6x4 All system requirements are subject to change based on product version. If you are using Direct-to-print labelling you will be required to have Adobe Acrobat Reader installed. Internect connection The better the internet connection you have the better the speed. This becomes more important depending on the services you are using. For example: we use a LIVE service to generate rates and labels for our parcel application. A slow connection will mean the time you wait for a label to print could be 5 seconds or it could be 10 seconds. We test with a 70mbps download speed. We generate labels from a carrier in 6 seconds. 03 How do i buy a product to add to my Event platform? You can download products directly from our Event Products page. Click here Step by step guide, see below... 04 Can you explain how the Event platform works operationally? Event is a platform that in itself does nothing until a user adds Applications to it. Applications from our Event store include DOCK, ROUTE, INFORM. The Event platform controls permissions, new users, user profiles, Accounts... When a user decides to invest in the platform they will be guided through the following process: Select the product that you are interested in from the Event store on 3t-event.com. This will take you to the Event access screen. We cannot login as you have no Event profile yet so you need to select the Create Event Profile. Follow the instructions and create your Event profile. Once successful as you are a new user implementing a new product you will be taken through the setup wizard immediately for that product. During this process, if this is your 1st product you will need to create your companies Account profile. Account creation is at individual site level. So if you have 2 sites in different parts of the country you need to create an Event profile separately for the 2nd site, following from point 1 above. Once you have completed the setup wizard for the application you will be guided through Profile completion and some interactive training for your new Event HOME page. If you want to add another application to your Event platform then you select the product from 3t-Event.com. Login to Event when asked and we will associate the new application to the account you previously created for you so there is no need to add any further Account information. 05 How do i add new users to my Event? First, you need to have a ADMIN or Advanced profile. If you do.... The only way to add users to your Event Account is to use the 'Invite users' function. Click on your profile in the top right corner Select 'Invite a new user' from the dropdown The 'Invite new user' function will show (see image on the right) You can select the product to invite the user to. A user can be invited to several products at once You can add their e-mail address You can add additional users e-mail addresses. This function lets you invite multiple users at once to the same applications Select 'Invite' to send your invites. These 'new' users will immediately receive e-mail notifications and instructions on how to join you in Event. Each time some new joins, we will let you know... Step by step guide, see below... 06 I want to add multiple products. How do i do this? You need to subscribe to each product one at a time. For the 1st product you will add in your Account details to create your Event Account and then follow the setup wizard. After that each additional product you subscribe to the Event assistant will recognise you from your login details and automatically add the product to your account, then you will folllow the wizard again to setup. We recommend that you invite users to your Event environment once you have subscribed to all the products you need as you can invite users in bulk for multiple products rather then individually for each product. 07 I have subscribed to a product i don't want. How do i remove it? Please contact service.desk@3t-europe.com 08 How much does each product cost to use? Event is a SAAS (software as a service) subscription. Please contact our sales department for more information. sales@3t-europe.com 09 Do i need an IT department to use Event? The majority of our products in Event can be downloaded from the Store and implemented by an operational user. Being a webbased application all you need to do is create an account, follow the wizard and start using the application. 10 I have created an Account but i cannot see any applications? Enter your answer here Questions Invite new users How to invite new users As the Account Owner you can now invite users to your Event environment Think of a product as a department in your operation, so invite users as department... Invite new user Click on your profile in the top right of Event to get the profile menu. Profile menu Select the profile and you will get a dropdown. Select the Invite New Users. note: this is only for Account Super users Invite email ...the invited user will get an e-mail that will look something like this. Invite new user Click on your profile in the top right of Event to get the profile menu. 1/7 Starting out with Event Accepting an invitation Invited as a new user... This guide shows invited users how to access Event Login or signup You will be looking at this screen right now because you received an INVITE e-mail to join an Event product. Are you a returning user - then login and we will update your account. If you are just starting the journey then hit 'sign up'. Invite email ...it will look something like this. Welcome to Event www.3t-event.com Login or signup You will be looking at this screen right now because you received an INVITE e-mail to join an Event product. Are you a returning user - then login and we will update your account. If you are just starting the journey then hit 'sign up'. 1/14 What else do i need...? The Event Learning center The Event Learning Center provides all the information you need on how to use each product. So as you invite each department, give them access to the learning center for their product. For example, Despatch will need DOCK Learning, Planning teams ROUTE learning. I have a question If you need any help, don't hestiate to ask....

Top of Page Manually adding availability Dynamic Carrier Availability How to add CONNECT availability VITALS carrier availability Uploading availability for connect carriers Orders allocated to Stops. Stops creating Routes. Routes allocated to carriers... But how do you know how many of each carrier? When automating a process, having accurate data to work with is really important for getting a good result So when allocating routes to carriers its really useful to know things like the number of routes to allocate to them. There's no point letting Event get all smug allocating routes to the cheapest carrier if that carrier can only do 50% of them. To this end, Event improves accuracy by allocating carriers based on quantity of trucks they have but also: by day select a day of the week to allocate an available quantity of trucks to This can be a group selection of multiple days by country from select a country for the availability allocation. This will default to your address country by region from select the specific region for the availability allocation. Region is only for UK. This can be a group selection of multiple days by country to select a country for the availability allocation. This will default to your address country by region to select the specific region for the availability allocation. Region is only for UK. This can be a group selection of multiple days by quantity the number of trucks available for the day, country, region selection by equipment type select the equipment available for the day, country, region combination This is not a group selection and must be individual by period of day select what part of the day the trucks are available. Connect and allocate Carrier availability is allocated by carrier through Carrier Vitals. It has a user interface so that you can see whats added and how to add: manually adding each item individually This function can also be used to edit or delete specific items. Please see the guide further down this page on how to add manually Manually adding availability How to manually add a carriers availability Add, edit, delete... This guide will step through how to adding availability Vitals For a carrier to be available in Event, they must have a rate for the destination. The rate can be 0.00. Use the template provided below. Availability Save availability Once you have made any manual change, click to save. Vitals For a carrier to be available in Event, they must have a rate for the destination. The rate can be 0.00. Use the template provided below. 1/11 Notes for adding manual availability by region select from the pre-defined Event regions. You can select multiple if required. If you are adding for a country outside of Europe, we will default the region to the country as we currently only manage UK regions. by equipment type This is taken from your Equipment store. If its in your store you can select it here. If its missing here you need to add it in your store. Dynamic Carrier availability Dynamic Carrier Availability Carrier availability can be set in advance from a tender and does not change throughout the course of the tender or you, as the Account owner can allow your connected carriers to update their allocation This is a carriers contracted availability. Dynamic carrier availability enables a carrier to increase their contracted availability for a specific date or to add new availability for a non contracted area or equipment type. It is added per date, so only lasts for that specific day. All additional availability is as per agreed rate cards and not subject to any extra 'special' cost. I'm not sure about giving carriers control... A contacted carrier cannot reduce their contracted allocation, only increase it. This is to protect the Account If a carrier wants to reduce their allocation they must contact you directly and only an admin can do this in Carrier Vitals An adhoc carrier (one with no contracted allocation) can add their availability. Once the allocation is on a route it cannot be removed by the carrier. As the account administrator you can activate Dynamic carrier availability from the Carrier Vitals page per carrier How to add CONNECT availability How to add Dynamic Availability in CONNECT As a carrier, you are able to set dynamic availability if the customer you work for allows it. You will know this because the Dynamic Availability screen will be ACTIVE . Dynamic availability can only be used to increase your current availability, it cannot be used to reduce it currently. If you do need to reduce your availability for a day please speak directly to your main operational 3t contact. Why would i want to use Dynamic Availability? It gives you the opportunity to get extra work.... Event has an automatic work allocation function, so if you add in advance it will always do its best to use you as your Dynamic Availability instantly updates Event. Please note: we cannot guarantee to use any additional availability. How to add Dynamic availability Add, edit, delete... As a carrier, this guide will step through adding dynamic availability My availability You can access your Dynamic Availability from the Event menu... Dynamic availability Availability screen shows the availability you have added, over and above your contracted / tendered availability. This is availability by date. Click on the blue '+' in the middle of the screen to add your additional availability... Single or joint availability? If you have an additional truck for the North East and one for South East, add 2 separate instructions. Do not select both regions and add a quantity of 2 in the same instruction unless you are happy to get 2 in one of those regions as you are telling us you have 2 trucks for those regions together, no 1 truck for each of those regions. My availability You can access your Dynamic Availability from the Event menu... 1/4 The Event Team designed by humans : built with machines

Top of Page Privacy Policy Security Policy The Event policies Privacy Policy Our Privacy Principles If you read nothing else, please read this: The most fundamental privacy principle 3T Logistics Ltd (“we”, “3T”, “us” and “our”) follow is that by default, anything you add to 3T’s EVENT control Platform is private to your Company. That is, files shared, orders added within a specific EVENT control application requires authentication as a member of that team. 3T is the custodian of data on behalf of the companies that use the EVENT control Platform. We don’t own EVENT user data. EVENT users own their data. They like it that way and so do we. At 3T we believe that more transparency is better than less. We try to make our product easy to use, with settings and options that are easy to find and understand. This is good for privacy, good for the product, and good for 3T customers and users. Privacy goes hand in glove with security and confidentiality. We see these things being the three legs that keep the stool balanced and upright. Each is as important as the other and if one is missing the stool won’t stand. They are all very important to us and we take them very seriously. For the purposes of the applicable data protection laws, legislation and regulations, the data controller is 3T Logistics Ltd. We are registered in England and Wales under company number 03973355 and have our registered office at 5 Smith Way, Grove Park, Enderby, Leicester, LE19 1SX. 2. Information we collect and receive We collect different kinds of information. Some of it is personally identifiable and some is non-identifying or aggregated. Here are the types of information we collect or receive: Information you give us This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise, it includes information you provide when you register to use our site, subscribe to our service and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number and financial and credit card information. Any information you add to your profile is visible to other people on your team depending on their level of permission. Log data. When you use EVENT control, our server’s automatically record information, including information that your browser sends whenever you visit a website or your mobile app sends when you’re using it. This log data may include your Internet Protocol address, your browser type and settings, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data. Log data does not contain message content and is not routinely deleted. Device information. In addition to log data, we may also collect information about the device you’re using EVENT application on, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. Geo-location information. Precise GPS from mobile devices is collected only with your permission. WiFi and IP addresses received from your browser or device may be used to determine approximate location. 3. Cookies About Cookies When you use or access the EVENT control Platform, we may use small text files containing a string of alphanumeric characters called cookies to improve the overall experience, among other things. A cookie is a piece of data stored on the user's hard drive or browser containing information about the user. Information from cookies alone generally do not provide us with information to personally identify you. 3T may use both session cookies and persistent cookies. A session cookie generally disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the EVENT control Platform or other web sites. Persistent cookies can generally be removed by you. Please review your web browser "Help" file to learn the proper way to modify your cookie settings and to remove cookies. Cookies that we use We use cookies for the following purposes: (a) Authentication – we use cookies to identify you when you visit our website and as you navigate our website. (b) Status – we use cookies to help us to determine if you are logged into our website. (c) Personalisation – we use cookies to store information about your preferences and to personalise the website for you. (d) Security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally . Cookies used by our service providers (a) Our service providers use cookies and those cookies may be stored on your computer when you visit our website. (b) We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https:/www.google.com/policies/privacy/. Managing Cookies Most browsers allow you to refuse to accept cookies and to delete cookies.The methods for doing so vary from browser to browser, and from version to version. You can however obtain up to date information about blocking and deleting cookies via these links: (a) https://support.google.com/chrome/answer/95647?hl+en(Chrome) ; (b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox) ; (c) http://www.opera.com/help/tutorials/security/cookies/(Opera); (d) https://support.microsoft.com/en-gb/help/17442/windows -internet-explorer-delete- manage-cookies (internet Explorer); (e) https://support.apple.com/kb/PH21411 (Safari); and (f) https://privacy.microsoft.com/en-us /windows-10-microsoft-edge-and-privacy (Edge). Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website. 4. How we use your information We use your information for the following Providing the EVENT service. We use information you provide to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us. To authenticate you. Understanding and improving our products. To make the product better we have to understand how users are using it, we call this solo.COMMUNITY. We have a fair bit of data about usage and we intend to use it many different ways to improve our products, including research. This policy is not intended to place any limits on what we do with usage data that is aggregated or de-identified so it is no longer tied to an EVENT user. Investigating and preventing bad stuff from happening. We work hard to keep EVENT secure and to prevent abuse and fraud. Communicating with you Solving your problems and responding to your requests. If you contact us with a problem or question, we will use your information to respond to that request and address your problems or concerns. Email messages. We may send you service and administrative emails. We may also contact you to inform you about changes in our services, or our service offerings. These messages are considered part of the service and you may not opt-out of them. In addition, we sometimes send emails to EVENT users about new product features or other news about EVENT or 3T. You can opt-out of these at any time by contacting us at service.desk@3t-europe.com . Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. 5. Disclosure of your Information You agree that we have the right to share your personal information with: Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. [HS1] Our payment service providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at [URLs]. 6. Security 3T takes reasonable steps to protect information you provide to us as part of your use of the 3T service from loss, misuse, and unauthorized access or disclosure. When you enter sensitive information (such as sign-in credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free. To learn more about current practices and policies regarding security and confidentiality, please see our Security Practices; we keep that document updated as these practices evolve over time. 7. Your Rights If the data you provide to us is personal data you have principal rights under data protection law which include: - the right to access; - the right to reflection; - the right to erasure; - the right to restrict processing; - the right to object to processing; - the right to data portability; - the right to complain to a supervisory authority; and - the right to withdraw consent. You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed. In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are certain general exclusions of the right to erasure. Those general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims. In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal. You may exercise any of your rights in relation to your personal data by written notice to us. 8. Changes to this Privacy Policy We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use EVENT after those changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your consent to the new policy. 9. Contacting us You can contact us: (a) by post, using the postal address 3T Logisitcs Ltd Grove Park, 5 Smith Way, Enderby, Leicester LE19 1SX (b) using our website contact form (c) by telephone: +44 (0) 116 240 5940 (d) by email, using service.desk@3t-europe.com Privacy Policy Security Policy Each Owner and each User (as defined in our Terms of Service) using EVENT control applications expect their data to be secure, confidential, and private. We understand how important this is to our customers and work to the best of our abilities to ensure all three expectations are met. Please review the information below regarding our current policies and practices, along with our Privacy Policy and Terms of Service. This is a living document and we will update it as our service evolves and industry practices change. 1. Security As a company, we use the service for nearly all of our communication. Ensuring that the Event service remains secure is vital to protecting our own data. The security of your information is required for our success as a business. Below are some details on our security practices. 2. Encrypted Traffic by Default, in Both Directions Event uses 256-bit AES, supports TLS 1.2 for all of your messages, and uses the ECDHE_RSA Key Exchange Algorithm. We monitor the security community's output closely and work promptly to upgrade the service to respond to new vulnerabilities as they are discovered. 3. External Security Audits We contract with respected, external security firms who perform regular audits of Event to verify that our security practices are sound and to monitor the service in light of new vulnerabilities discovered by the security research community. 4. Secure Physical Location Our servers are located in Microsoft Azures data centers. They've devoted an entire portion of their site to explaining their security measures, which you can find here: https://www.microsoft.com/en-us/trustcenter/compliance/default.aspx 5. Experienced Team Even before EVENT control, we (as 3T) have been providing services on the internet for a long time. We're good at it. Our engineering, quality assurance and technical operations team members are experienced and keep their skills up to date as industry best practices evolve. We’ve coded, tested and administered services running on thousands of physical servers in data centers around the world and we bring the collective wisdom that comes with many decades of secure practice to the operation of the 3T service. 6. Security Features for Team Members & Administrators The highest security risk to any system is usually the behaviour of its users. We want to provide you with the tools you need to protect your own data. For example, we log every time your account is signed in to, noting the device used and location of the connection, and make these access logs available to you. Account administrators can review consolidated access logs for the whole team. We also make it easy for each user to remotely close all Event connections and sign out all devices authenticated with their Event credentials at any time (so if you or one of your teammates lose your phone or laptop, you don't have as much to worry about). We will continue to roll out additional features which afford you more control over the security of your own Event environment. We will also be adding more options for Account administrators to set internal security policies, such as establishing password strength requirements or requiring use of PIN-lock functionality for Event’s mobile apps. 7. Availability We understand that you rely on EVENT control to work. We're committed to making EVENT control a highly-available, ultra-reliable service that you can always count on. We build systems that tolerate the failure of individual computers or whole data centers, keep many copies of your data online for redundancy, practice disaster-recovery measures often, and always have staff on-call to quickly resolve unexpected incidents. 8. Confidentiality We regard the information you share within your EVENT control users as private and confidential. We place strict controls over our employees’ access to internal data and are committed to ensuring that your data is never seen by anyone who should not see it. While the operation of the EVENT control service would not be possible unless there were some technical employees with sufficient system permissions to enable them to access and control software that stores and indexes the content you add to your EVENT control application, this team is kept purposefully small and are prohibited from using these permissions to view customer data unless it is necessary to do so. All of our employees and contractors are bound to our policies regarding customer data and we treat these issues as matters of the highest importance within our company. If, in order to diagnose a problem you are having with the service, we would need to do something that would expose your personal company data to one of our employees in a readable form, we will ask for your consent prior to taking action. Our platform will automatically generate an audit entry of any such access. There are limited circumstances when we ever share customer content without first obtaining permission. These are outlined in our Privacy Policy. Security Policy

Top of Page Route filters Route2 sections Explain Route line Explain Stop line Explain Order line Create a new route Navigating Route Create a multi Stop route Drop & Drag ROUTE [2] Routing and scheduling What is ROUTE2 ROUTE2 is an evolution in routing and scheduling, giving the user improved functionality, new features and next gen automation Phase 1 Tree View The Tree area view is just one area in ROUTE. ROUTE will be made up of: Map area - Map based routing Tree area - classic tree view Gant area - classic gant for fleet Stop area - grid line view at Stop level Insights area - LIVE Insight KPI's ROUTE filters How to view a day in ROUTE2 Route filters This guide will step through getting started with accessing a days orders Set your date filters Select the Account to view Headers Each section has a header. The Route neader shows the number of active (white), published (orange) and rejected (red) routes, pending (blue) Set your date filters 1/7 Explaining the different sections of a day What does each section mean Route2 sections This guide will step through getting started with what each section means, how to use it and how to move it Day view Includes Unallocated, Recycle, ROUTES. You can drag and drop between these headers. Unallocated Any order not on Route. Use Unallocated to hold orders as you optimise your routing. Think of Unallocated as orders in transit...There should be no Unallocated when you have finished planning. Routes Routes are allocated orders that are automatically created by AMI SAR (Semi-automated routing). Routes will show Stops and then Orders Day view Includes Unallocated, Recycle, ROUTES. You can drag and drop between these headers. 1/4 Tell me about a Route Explain a Route in ROUTE2 to me... Explain Route line This guide will show you the main parts of a route in ROUTE2 Route status Active, published, accepted, rejected, pending Route % load fill Events packing service will calculate correct fill based on palet size, stacking and rotation for the select equipment type Route info Route No. Account name Carrier Quantity on route Whats on the route? Blue is a pickup, white is a delivery Open a route Click on the arrow Tell me about a Stop Explain a Stop in ROUTE2 to me... Explain Stop line This guide will show you the main parts of a Stop in ROUTE2 Stop detaill Stop detail including address, notes and booking information Stop view Shows the pickup and delivery. The name, address, postcode, quantity and % load fill Move the Stop Drag the Stop to unallocated, another route or the Route header to create a new route Tell me about an Order Explain an Order in ROUTE2 to me... Explain Order line This guide will show you the main parts of an Order in ROUTE2 Order view Shows the orderlines on the Stop The order No., quantity, pallet size, weight and % load fill Move the Stop Drag the Orderline to unallocated, another route or the Route header to create a new route. How to create a new route from Unallocated Create a new route Manually create a new ROUTE This guide will step through getting started with how you can create a new route from orders in Unallocated Select the order You can select multiple orders. The update sequence on the Route itself once created Drag and drop Drag the selected order(s) onto the ROUTE header. Route created The route gets created. Select the order You can select multiple orders. The update sequence on the Route itself once created 1/5 Navigating ROUTE2 Finding your way around ROUTE2 Navigating Route This guide will step through getting started with how to view route and stop details, change carrier and the action menus Route Action Menu Right click on a route line to view the route action menu and select Route Detail Route Detail Route Detail will show you the detail for the route Search ROUTE2 You can search by CUS_ORD_NO in Unallocated, Recycle and ROUTE views. Route Action Menu Right click on a route line to view the route action menu and select Route Detail 1/8 Creating a multi drop route... From Unallocated Create a multi Stop route You can create multi drop routes from Unallocated Unallocated Drag your orders to unallocated or select the orders already in unallocated Select the orders Select the orders by using Ctrl The route is created Unallocated Drag your orders to unallocated or select the orders already in unallocated 1/6 Drop and Drag functions Drop & Drag Moving within the Tree View There are many ways to drag and drop within the Tree view ... Unallocated to ROUTE header (multiple sections) Unallocated to a ROUTE Unallocated to Recycle Recycle to Unallocated ROUTE to Recycle ROUTE to Unallocated STOP to a different ROUTE STOP to Recycle STOP to Unallocated STOP to a different position in its ROUTE STOP to ROUTE header to create new ROUTE ORDERLINE to ROUTE header to create new ROUTE (in development still) ORDERLINE to Unallocated ORDERLINE to Recycle ORDERLINE to a different ROUTE (to split and create new STOP) Doing all the above between different days (in development still) Are you ready to try it.....................? Lets go.. The Event Team designed by humans : built with machines

Manufacturing End times Automation in Event Busy production led customers use dates and times to provide accurate and LIVE information on product availability If its not ready, it can't be collected... Manufacturing End times, what does it do? So how does Event handle this process? Manufacturing times (MET) are the dates and times provided by the Production Department that inform when a order will be available to collect by the delivery vehicle. These MET's are part of the order update process and so can be updated at any point in the planning process. How does it work? and keep it simple... We calculate the optimal collection window for a carrier to collect from: The latest manufacturing end time for all orders on the route The booking window for the 1st stop The time to travel from pickup to destination Add 1hr for leaving site Block any DOCK slots that are after the latest time of the collection window and the weather conditions....(really!?) The carrier can then allocate the route to DOCK after manufacturing is complete and before they arrive to late to deliver. and for those with a longer concentration span..... How does Auto Offer routes work with MET? A Route has a MET that is the earliest date and time that all the orders on the Route will be available to collect We calculate this from all the orderlines on the Stop and from all the Stops on the Route We then calculate the time taken to drive from the pickup point to the 1st delivery point using our Tom Tom mapping service. We next look at the Booking slot for the 1st delivery. This is the actual booking window. If there isent one we use the Location booking window. We add 1hr for loading / paperwork / departure. A protection buffer. That gives the carrier a collection window. The collection window tells the carrier the time window in which they can collect to satisfy the planned delivery time and the latest manufacturing end time. We open all the DOCK slots for that collection day from 00:00 to the earliest time in the collection window, to provide a safety net incase its a busy day but only if it does not break the manufacturing end time. We then block off all booking slots after the lastest collection time so the carrier cannot collect to fail the delivery. Questions... As a planner, what do i need to do? You publish to CONNECT, instead of DOCK. What if the manufacturing time means the planned delivery time cannot be made? CONNECT will show a collection time window of the latest manufacturing end time. If the planner has not seen this issue we will also open up all the slots in advance so that the carrier can select the earliest available. Can a carrier collect earlier than the collection window? Yes, even though we provide a optimal collection window we do open all the available DOCK slots from 00:00 on the day of collection. This provides the carrier some flexiability and opens further slots in conjested periods. This will only happen where the manufacturing end time latest is before 00:00 of the day of collection. note: carrier can book a slot earlier than the collection window and collectollect if ready Can i still allocate collection slots from DOCK? This is beta for fully automating manufacturing end times and remove the need for planners to still allocate all collection times in DOCK The manual DOCK allocation is still available to be used. Can the Carrier override this 'collection window'? No, they cannot. Worse case scenario is to unpublish the route and reallocate through DOCK. What if there are no slots in DOCK within that booking wondow? We provide a 'buffer' of slots before the the earliest collection time so that the latest time they can leave to still deliver on time is protected. What happens where due to manufacturing, the collection window means the delivery will not arrive on time? This function currenlty does not includes Full Automated Routing (FAR) and so can only use the information it has. We will start the collection window from the manufacturing end time and open the slots to make sure the carrier has slots to select. The carrier is expected to select a slot around the EARLIEST time of the collection window. Why do you have a collection window and not just a fixed time? If the carrier selects a slot close to the start of the collection window they will arrive at the start of the delivery location window. If the select a slot around the end of the collection window they will arrive close to the end of the delivery location window. We provide the window for flexibility to assist the carrier and warehouse but still control the delivery. What will the carrier see? as a CONNECT user... How to select a DOCK slot. What does a carrier have to do? Click on the route offer as they currently do. In Allocate, they will see the route collection window in the time field. This tells them the window they must collect in to deliver ontime They will then select the YELLOW DRAG button and drag the route to their prefered DOCK slot. If the make a mistake the can drag to a different slot. They then allocate a driver or leave the route and come back later to allocate the driver. The Event Team designed by humans : built with machines

With full international tracking provided on all 3t Logistics deliveries, why not check the status of your parcel today? Top of Page Anywhere, anyplace, anytime... Track my delivery What's Track my Delivery got to do with it...? Tired of cumbersome package tracking solutions? Use 3t Event's INFORM - it has made tracking smooth and simple by sending status information straight to your mailbox. It enables you to track all your packages for both local and international shipments on a single page with just one click. What is INFORM...? Do you have multiple tracking numbers, different logistics providers, looking for regular track event updates? We have you covered. Allow us to minimise the complexity of tracing your shipments across different carriers with our tracking service. We provide you with an easy-to-use overview of your parcel tracking, translations & regular updates (SMS and email) - simple and convenient! What's this got to do with Track my Delivery? INFORM is a great solution for a customer, you, who wants to be able to see the status of all your deliveries at a glance but you need the Event application, you need a login to be setup and you need to be invited! Thats where Track my Delivery comes in. Its been specifically designed to provide the end customer with updates and LIVE visibility of their delivery. Track my Delivery has been specifically designed to make sure your end customer is provided with all the information they need to keep them informed including SMS and email updates, LIVE map view and eta, products and direct messaging to you. No desktop - no problem In busy working lives, the people that need to know where a delivery is are usually not sitting at a desk. They are running around all over the place. So we have create notifications that can be sent as SMS messages and provide a link to a mobile friendly tracking page that provides additional information to make sure that they have the best customer experiance scan to view on mobile Can i brand it as me? Track my Delivery has a configuration page. This lets you add your logo, url link, main contact number and email address. It also has a message function linked directly to your Account. This configuration is updated in the INFORM configuration. As a customer, if you have access to INFORM, you have access to messages from those customers. How do i know to check? A delivery deserves a delivery notification... We provide you with delivery notifications via text or email,...if you want them?! Not everyone does, so speak to your supplier who can activate them as required. The notifications that can be activated are: Stock has been allocated and the customers order is being prepared The carrier has been allocated and the order is ready for collection The order has been collected and is on its way The order has been delivered Email notification SMS notifications Email notification 1/2 Notifcations can be selected in INFORM configuration by a Superuser, for email and or SMS The contact details for email and SMS are added to the location in Location Vitals by a Superuser How does Track my Delivery work? A users perspective How do you use Track my delivery..... Access www.3t-event.com and click on the green button. Alternatively you can click on the email or SMS notification links... Add a reference To start, add a reference number provided by your supplier or click on the email / text link your where sent about your order... Send a message Sending a message is immediate to the supplier and the easiest way to communicate a question or rebook... Access www.3t-event.com and click on the green button. Alternatively you can click on the email or SMS notification links... 1/9 The Event Team designed by humans : built with machines

Home / Product Line Contact sales for a quote Have you tried the Event demo? ROUTE2 Get ROUTE2 today 9 9 1/1 A Route Scheduling application A Route Scheduling application that helps your team make decisions with confidence We've created a Route Scheduling application that helps to improve your vehicle routing, define information architecture, understand the cost of your actions , capture qualitative data, and more.

My Carriers The self service Carrier store for Event From integrated parcel and FLT / LTL fleets to special delivery vans and groupage... Add a carrier, arrange a delivery....Don't let carrier onboarding slow you down. My Carriers, what does it do? It gives you full control. Control to manage what carriers to use, control in adding them, you decide, its your transport system The store has a large range of different carriers from parcel to white glove van delivery, groupage to FTL fleets. From fully integrated behemoths to small specials with only a mobile phone. It is being added to continually, so if you are looking for a specific carrier to use, we may already have them connected. With Event's My Carriers store you can: Search Events carrier store for a specific carrier INVITE new carriers or CONNECT to existing carriers View a carriers contact, tracking and bio information View carriers Event performance Instantly integrate with carriers and its free with all Event Accounts What can you do in Event's Carrier store? As an Account user This guide will step through getting started with My Carriers store. Access My Carriers Access My Carriers from the menu Search My Carriers Remove a carrier from your Account Access My Carriers Access My Carriers from the menu 1/6 How to add a carrier? There are 2 ways to add a carrier to Event from the My Carrier store: Invite a new carrier If you cannot find the carrier in the store, then you can invite them to Event. The Invite process will add the carrier to your account but also add them to Event's My Carriers store for other customers. IMPORTANT: When inviting, make sure you are using the email address they want to receive updates to. They must sign up using the email address you send to them. A carrier name must also be unique, so check if they already exist and if so use the CONNECT process below.. Access My Carriers Access My Carriers from the menu Search My Carriers Invite check before we duplicate At this point we then check if the carrier you are looking to invite is already available in My Carriers. If we find a match or close match we will show you. Access My Carriers Access My Carriers from the menu 1/5 Let's go... Accepting an invite as a carrier... Connect to an existing carrier If you can find them in the store then you can check out their bio and CONNECT. This will send them a connection and update you when they have accepted. Access My Carriers Access My Carriers from the menu Search My Carriers If you find the carrier you are looking for, click on them. Your current carriers will show as green. A PENDING Invite or Connect Once you have sent the connection request, the status will show as pending to your Account. You will receive a notification and email when the carrier completes the connection Access My Carriers Access My Carriers from the menu 1/6 Let's go... Accepting a connect as a carrier... Can i remove a carrier from my Account? We call it a 'deactivation'. On deactivation you will be required to confirm to proceed and all your users will receive a notification to advise them. This will be immediate and a user will not be able to allocate work to this carrier. All data for this carrier will remain. Adding integrated parcel carriers You can add an integrated parcel carrier in minutes... Access My Carriers Access My Carriers from the menu Search My Carriers Store updated Your carrier store is updated to show the new status. Access My Carriers Access My Carriers from the menu 1/6 What does the carrier do? So you have invited or connected but how does my carrier know what to do? Let's go... Accepting an invite as a carrier... The Event Team designed by humans : built with machines